# Secret photos - KYMS — user reviews > 453 indexed App Store user reviews of Secret photos by IdeaSolutions S.r.l., rated 4.70/5 from 17,330 ratings. - Source: https://appshunter.io/ios/app/secret-photos-kyms/id471303390/reviews - App overview in markdown: https://appshunter.io/ios/app/secret-photos-kyms/id471303390.md - Rating breakdown: 5★ 14,587 · 4★ 1,486 · 3★ 491 · 2★ 203 · 1★ 563 ## What do users think of Secret photos? Overall sentiment: neutral **Pros** - 👍 Excellent security features - 🚀 Fast and efficient - 📷 Great for storing photos and documents - 🔒 Robust encryption - 🔍 Useful browser and download features **Cons** - 🐛 Crashes and bugs after updates - 🔒 Loss of data when transferring to new devices - 📁 Inability to sort/organize files - 🙈 App no longer has discreet calculator cover - 💰 Paid version required to remove ads **Commonly reported bugs** - Inability to download videos - Incompatibility with latest iOS versions - Saved files not syncing across devices - Crashes when trying to save images **Most requested features** - Ability to sort files alphabetically or by date - Folders within folders for better organization - Search function within folders - Duplicate file detection - Ability to loop/play videos - Backup and restore functionality ## Newest reviews (10 of 453) ### 2/5 — Falling Apart in Disrepair *2026-02-07, version 3.6.5* This app is falling apart from disrepair. It does a weird screen flip-flop on iPad when you start it in landscape. It only pulls photos from those in dedicated albums now, not from the main collection, so you have to move pictures into an album to then transfer in. When transferring photos or videos to another device, it only transfers the audio of the videos and the first video frame. This app is dying a slow death which is a shame, because it used to be quite good. ### 2/5 — Fix the download *2025-11-23, version 3.6.5* When I play a video the download option pops up but when I press on the down option to download a video it says an error and it doesn’t download. ### 2/5 — 開かない *2025-11-15* アプリが2、3時間開かない時があるのは何故？ ### 2/5 — Video playback buggy *2025-09-14* The app works as advertised - mostly. My only gripe is the video playback is extremely poor. Audio is broken, freezes when one tries to fast forward… ### 4/5 — Great app *2025-07-22, version 3.6.5* Amazing app and have been using it for years now. Great for storing photos that you want to keep safe. Would be 5 stars but doesn't seem to store gifs. ### 4/5 — Funktioniert gut *2025-06-26* Leider startet die App immer im Hochformat auf dem iPad. Das passiert auch wenn man aus einem Untermenü zurück zum Hauptbildschirm kommt. Bitte beheben. ### 3/5 — **FIXED** What happened? It doesn’t work anymore! *2025-05-19, version 3.6.4* Fixed, but never did get a reply to several of my inquires. Even a reassuring, prepared, canned email that they were working on a fix would have been helpful and saved me a lot of trial and error remedies. ….Since last update, app no longer works using iphone or iPad! Can’t upload documents or photos from Library to KY folders. I reached out to the developer but got no reply. Shame because it was nice having a secure, safe place to store documents other than the cloud. ### 3/5 — Not bad *2025-05-17, version 3.6.4* It does the job. Wish it had some more features though. ### 3/5 — Can’t access camera roll. *2025-05-16, version 3.6.3* Title says it all. Can’t add any media from camera roll. Only media from specific albums that aren’t updated regularly. Please revert. ### 5/5 — 사용관련 *2025-05-15* 항상 좋은 앱 감사히 잘 사용하고있어요 며칠전부터 사진 추가가 안돼었어요 알려주시든 해결해주시면 감사하겠습니다 ## Most critical reviews (10 lowest-rated) ### 1/5 — So sad *2026-07-10, version 3.6.5* Had the app for years and it just deleted itself off my phone and it came back as if I never downloaded it before I lost all my valuable photos idk what happen but it’s definitely fishy I’ll be on standby for any legal action required or necessary. Cant believe the app owners just went out that way. ### 1/5 — endless tracking *2026-06-10, version 3.6.5* In settings you can disable all sorts of tracking “request”, but not all at once, but (seriously) 90 single clicks - that takes patience, because the “deny all” button doesn’t work. Worse, after a while you check back and new “services” have appeared, and for all the new ones the setting is of course set to “allowed”. Honestly, I paid for this app to avoid such scams, not to finance them. ### 1/5 — Progressively Worsening *2026-05-02, version 3.6.5* Firstly, I paid for this app years ago and didn’t get what I paid for. Now, the app just constantly cuts to black screen then boots me back to password screen. Can’t use it for even a few seconds. Lame! Update: now the browser will not go into landscape mode no matter what. Please fix this. Worst money spent! ### 1/5 — no longer updated *2026-03-17, version 3.6.5* Not updated and you can see, pages are not loading correctly ### 1/5 — Was Great..... Until it wasn’t *2026-02-12, version 3.6.5* I don’t really know where to start with this review. It was once a fake calculator app when I bough it many years ago and now it isn’t. Hell I don’t even know if this is still the version I paid for since I now see ANOTHER KYMS app by the same dev with a price tag. Either way, back when I was afraid of family members snooping around on my devices this app was near perfect. It had its own simple private browser and really easy to manage photo albums. I had it all organized, twice since I lost all of my stuff once before but I can’t remember how since it was years ago. Why bring that up? I’m glad you asked! This app has stopped working permanently once again and so far the only thing I can do right now is to delete the app and reinstall. Will it keep my stuff? I don’t know but considering I lost everything in the past it probably won’t. Ah but what about iCloud backups? I have no idea how to tell if this app is backed up or not and where to find said files. So I might be out of luck again. Don’t buy this app if you plan on using it to keep stuff safe, you’ll just end up loosing everything randomly when the app decides to not work one day ### 1/5 — Se me cambió la clave *2025-10-07, version 3.6.5* Me gustaría saber cómo es posible que se me cambiara la clave si con dicha clave tenía 5 minutos que había abierto la app luego me salieron comerciales y cuando intenté volver a entrar me dice que mi clave es incorrecta ### 1/5 — Stopped working and Lost Everything *2025-07-04, version 3.6.5* After using the app for about 6, 7 years, this Jan or Feb it magically “lost” every “saved” media from the last 7 years. All gone, as if deleted. Tried again to use the app and now, nothing even imports into it. You load in a folder and files, close it, go back into it. NOTHING. All your files lost into the ether. GONE. ### 1/5 — Won’t open *2025-06-18, version 3.6.5* Updated, now it won’t open. All data lost. Very upset. ### 1/5 — Progressively Worsening *2025-06-13, version 3.6.5* Firstly, I paid for this app years ago and didn’t get what I paid for. Now, the app just constantly cuts to black screen then boots me back to password screen. Can’t use it for even a few seconds. Lame! ### 1/5 — Stopped working right *2025-05-15, version 3.6.3* Currently, out of the blue, the app only sees a few album folders when trying to add media. It not longer sees recent album, of favourites etc. completely scuffed. Please fix this, as the app for what I use it for is now useless ## Most praised reviews (10 highest-rated) ### 5/5 — Ya no se actualiza mi iPad y no veo mis fotos . *2026-07-29, version 3.6.5* Como ver archivos de fotos que los tenía . Pero la actualización en mi iPad mini viejo ya no me permite actualizar y no puedo abrir la aplicación . Tengo fotos importantes como ver . ### 5/5 — Je mets une note de 4 sur 5 *2026-07-01* Super application, rien à dire le seul .. Sauf que je rencontre Un problème et j’ai personne pour pouvoir me sortir de ce problème très important pour moi !! Comment puis-je récupérer lors d’une sauvegarde sur mon Cloud Apple Quand j installe ma sauvegarde de mon précédent iPhone, sur le nouveau impossible de récupérer le contenu qui était stocké à l’intérieur Je suis très déçu et j’ai personne pour pouvoir m’expliquer aucun support concernant l’application. Merci de revenir vers moi si le concepteur de l application a une solution pour aider. Merci D’avance ### 5/5 — good app but *2026-02-23, version 3.6.5* Verry good apps. i used for a long time but need browser update because many internet site say « your browser need to be update « tankyou for yor work!👍 ### 5/5 — Starke App *2025-12-22* Nutze die App schon seit vielen Jahren. Extrem praktisch, um Fotos und Videos zu verstecken. Auch sehr guter Support ### 5/5 — Recuperar senha *2025-10-17* Recuperar senha pois o app não reconhece mais minha senha ### 5/5 — Awesome *2025-07-24, version 3.6.5* I’ve used it for many years and it is perfect. Only thing I can mention it could be more secure instead of 4 digit pin. ### 5/5 — La mejor *2025-06-09, version 3.6.4* Excelente aplicación , la mejor privacidad , excelente en todo ### 5/5 — ライブラリ取り込めなくなった *2025-05-22* 気に入って使っているのに急にライブラリの写真を取り込めなくなった。直して ### 5/5 — Five stars great app *2025-05-17, version 3.6.4* Great app I’ve been using it for many years. There was an issue last week, but this was sorted out very quickly. Highly recommended. ### 5/5 — Back up to 5 stars *2025-05-16, version 3.6.4* In 5 days the devs have corrected some issues. Nice going 👍🏾 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*