# Secret Recipe MY — user reviews > 52 indexed App Store user reviews of Secret Recipe MY by Secret Recipe Cakes & Cafe Sdn. Bhd.. - Source: https://appshunter.io/ios/app/secret-recipe-my/id1546046390/reviews - App overview in markdown: https://appshunter.io/ios/app/secret-recipe-my/id1546046390.md ## Newest reviews (15 of 52) ### 1/5 — Absolutely useless *2025-01-09* Took my money, did not confirm my order, did not even show up in my order history, and the staff were confused when I went to pick up despite my calling ahead of time and they confirmed they had it ready. Fix your app or don’t bother telling us to use it! ### 1/5 — Worst apps ever *2024-11-23, version 2.0.1* Already sign up but the moment want to pay at the counter the apps crash and request to register again ### 1/5 — Troublesome *2024-09-11, version 2.0.1* I used to be able to just call secret recipe to order my food but now they ask to use the app which is very inconvenient and not user friendly. I can’t track my order. I don’t know when will it be done. It’s slow and janky. I hate it ### 1/5 — No order history *2023-11-06, version 2.0.1* Just placed an order for cake pick up via the app. There’s no order history or email confirmation upon successful payment. No where to keep track of the order. Definitely need improvement on the app. ### 1/5 — ? *2023-09-26, version 2.0.1* Your outlet cancelled my order, no update through email or anything and i didnt get any refund? Ive contact through email and others social media still no respond 🙄 ### 2/5 — Lousy apps *2023-09-04, version 2.0.1* Not worth any stars. Not compatible with ios, blank screen, easily logout from the apps. Promoting user to order via online, but the functions mostly are not ready to be used. Waste of time and effort. Huh. ### 1/5 — Useless app *2023-08-29, version 2.0.1* Useless app....Cheating with vouchers and promo codes. Adding unnecessary taxes upon using the promo codes which makes the promo unworthy. likewise, we have to pay the normal price. Rather than that SR can just shut their mouth up and not give any voucher and cheat their customers. ### 1/5 — No My Order Page/Email receipt *2023-08-19, version 2.0.1* There’s no purchase hisyoray/detail that e can refer too (especially since we hv successfully made the payment). And also there wasn’t any email received on the successful payment receipt + order details. LUCKILY i screenshot my sucessful purchase & order details/number page before it goes off - and non-tracable. This is not good as how will we know our paid order status. pls improve this ASAP. you’ll need My Order page with all the purchase details & history plus receipt (with all the paid tax amount) on successful payment & successful order (with full order details). ### 1/5 — is this apps active? multiple attempt to reg but failed *2023-08-05, version 2.0.1* please delete your apps if it does not active, dont let others to download your apps! ### 1/5 — what the purpose having this apps? *2023-08-05, version 2.0.1* Bila buat payment cashier justdirect minta payment. everytime i purchase mesti sy yg ingatkan cashier that i want to scan member. actually u guys don’t want to give the point is it? and just bcoz other got apps then u guys don’t want to kalah rite? that’s why kelaut ### 1/5 — Can use this app *2023-08-03, version 2.0.1* Downloaded already, cannot register and cannot login. ### 1/5 — Bad apps bad marketing *2023-07-25, version 2.0.1* What the use on relying on apps to have promotions but the apps crash during the promotion. Too bad it’s a one day promotion too. wasting time for nothing ### 1/5 — Uninstalled *2023-07-18, version 2.0.1* Ppl Don’t bother this apps Totally useless ### 1/5 — Don’t bother to use this app at all *2023-06-17, version 2.0.1* Lousy app. Haven’t claim any reward yet they said I already claimed. Order didn’t go through from this app at all. Waste of time. ### 1/5 — No basic app options *2023-05-14, version 2.0.1* No order and payment history option. It’s a basic thing and it’s not even available. ## Most critical reviews (10 lowest-rated) ### 1/5 — worst app *2026-01-19, version 2.0.2* this app is so slow, so many errors, no order process or update especially no history. not recommended to use it ### 1/5 — Login Problem *2025-12-25, version 2.0.2* Ask for Login then why need sign up ### 1/5 — Gift card *2025-11-01, version 2.0.2* Tried to redeem the gift card on the website but it didn’t work. Had to go to the store, but when I got there, they said my gift card was detected as a bot and couldn’t be redeemed. Very disappointing experience — hope this issue can be fixed soon. ### 1/5 — Not user friendly *2025-09-02, version 2.0.2* When I want to look at the menu it always takes me back to the main page when clinking the arrow when all I wanted just to get back at the menu page and also the app doesn't update all of its store. I have one that's near by but when I click at to order for take away it doesn't include the store that's near to me. 👎👎 ### 1/5 — Cannot used *2025-08-24, version 2.0.2* Download for the 4 slices rm36, but cannot use. Apps keeps going out ### 1/5 — Always Crash & Need to Sign In Everytime *2025-07-06, version 2.0.1* Worst app ever. App will crash and will ask for sign in everytime you open the app, even though u just opened 5mins ago. Whatever voucher they give cant even be used because the app will crash on you. Dont bother becoming a member. ### 1/5 — No order history *2025-06-10, version 2.0.1* Just placed an order for pickup then cannot find my order history on the apps. Okay but not even an email received????? Then how do i pickup my cake later? This is not acceptable!! ### 1/5 — No Order History section *2025-06-06, version 2.0.1* Tak ada tempat check order history ! ### 1/5 — LOL *2025-03-29, version 2.0.1* Why do this apps require personal info like no of children and household income for sign up? Are you selling cake or selling personal information? Be careful everyone ### 1/5 — Order history *2025-03-06, version 2.0.1* Where to check order history????? ## Most praised reviews (10 highest-rated) ### 5/5 — Great app for frequent customers *2023-08-18, version 2.0.1* Lot of rewards, options to redeem points and even game to play when bored. ### 5/5 — Happy customer! *2023-05-31, version 2.0.1* Thank you for the rewards & vouchers. ### 5/5 — Works fine *2022-06-08, version 1.0.10* Overall these apps works perfectly fine in Klang Valley.. it’s just the waiting period is way too long Those who lived outside Klang Valley might have problem on running this apps.. just go continue makan tepi jalan deyyyy ### 5/5 — Thanks for the free coffee! *2022-01-13, version 1.0.9* Thanks for the free coffee ### 5/5 — So far so good *2021-01-29, version 1.0* Good apps! With voucher! Will love it ### 3/5 — Outlet not available in the app for pick up *2022-05-06, version 1.0.9* I get really frustrated when I was going to do some ordering and the outlet in Seberang Prai that needed to be selected during pick up was not available. ### 3/5 — No nearest outlet to order *2021-09-02, version 1.0.7* There are some outlets that are not available for SR Go such as Tangkak outlet. Then, how do I able to order sr foods, cakes etc. urghhh doesn’t make any sense. Dear developer please fix this! ### 2/5 — Fix the problem asap *2025-10-16, version 2.0.2* Untuk main page apps ni okay je. Tapi once you click something, example — Order section, Menu section; nothing appear walaupun tunggu for 5 minutes with strong wifi. Dah banyak kali berlaku, sgt la tak user friendly. ### 2/5 — Unable to log in via phone and email. *2024-08-07, version 2.0.1* Unable to log in using my number and email. Kindly fix this issue as the app’s purpose is to have the membership’s benefits. ### 2/5 — Not in the app *2023-10-07, version 2.0.1* A few weeks ago Muadzam shah still in the app why suddenly when I’m frying to order on the app Muadzam shah location is not in the locations to pick up --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*