# Secrets by Episode NETFLIX — user reviews > 703 indexed App Store user reviews of Secrets by Episode NETFLIX by Netflix, Inc., rated 4.80/5 from 7,907 ratings. - Source: https://appshunter.io/ios/app/secrets-by-episode-netflix/id6738363662/reviews - App overview in markdown: https://appshunter.io/ios/app/secrets-by-episode-netflix/id6738363662.md - Rating breakdown: 5★ 6,857 · 4★ 736 · 3★ 207 · 2★ 51 · 1★ 56 ## What do users think of Secrets by Episode NETFLIX? Overall sentiment: positive **Pros** - 👍 Free to play with subscription - 💕 Engaging stories and characters - 🎨 Customizable characters and outfits - 🎉 No ads or microtransactions **Cons** - 🤔 Unrealistic and clichéd storylines - 🤯 Rushed character development - 🤢 Cringeworthy dialogue - 🔍 Limited story and genre selection **Commonly reported bugs** - Glitches that force unintended choices - Compatibility issues on older devices **Most requested features** - More diverse story genres beyond romance - Ability to replay specific chapters - Improved graphics and animations - Community-created stories ## Newest reviews (18 of 703) ### 2/5 — bug errors *2026-08-17, version 25.76* can’t play any stories because of a recurring “bug error” please fix !! ### 2/5 — Until it’s fixed it’s getting two stars. *2026-08-17, version 25.76* This game has been “broken” for months and months. It gives error after error message. It glitches out. Half the stories won’t load and error out. I stopped messing with it late last year, came back to it, and it STILL doesn’t work. It still has the exact same issues it had last year. Don’t bother unless they figure out the problems with it. They keep saying they’ll fix it, but it’s been empty promises. I also hate that you can’t change your hair or anything once the character is created. Some of those hairstyles suck to be stuck with the entire game. Line the pigtails. Who wears pigtails when dressed up fancy? They really should tell you when making your character that you can never change the hairstyle. So, choose wisely. 🙄 Don’t waste your time. ### 4/5 — it’s good but recently… *2026-08-16, version 25.76* i like this game its really good but recently it won’t let me play anything due to an issue with the servers ### 4/5 — Needs Fixin *2026-08-15, version 25.76* Love the stories couldn’t finish them because it keeps kicking me out ### 4/5 — The game is good, but I keep getting errors *2026-08-14, version 25.76* I love the app in the concept of it, but I wish they had a little more stories and they fixed the bugs cause it keeps saying like I’m getting an error whenever I try to press on a story not for all of them, but one of them I was reading it for a while and then it wouldn’t let me read it because it had an error so if they fixed that, it would be amazing ### 4/5 — Glitches *2026-08-11, version 25.76* Such an amazing app. Very good stories. Only problem is I can’t read any of them anymore because it kicks me out. Please fix this problem. ### 3/5 — Glitches *2026-08-11, version 25.76* It glitches out definitely need to fix ### 3/5 — Histoire et bug *2026-08-10, version 25.76* Les jeux sont excellents mais ils faudrait diversifier certains jeux on a besoins de plus dhistoire et depuis quelques temps le jeu beug ### 3/5 — Error loading *2026-08-10, version 25.76* Some of the stores was good but we can’t finished them because of a bug Error loading ### 2/5 — bugs *2026-08-08, version 25.76* I love this game I really like the fact that you don’t need diamonds for the options and can pick any choice, but PLEASE fix the bugs. It doesn’t let me start certain stories or finish them because this error keeps coming up. ### 2/5 — I LOVE IT but the error pop up drives me nuts *2026-08-07, version 25.76* I love love love episode but the diamond system makes me leave it for good. Then come this game like a hidden oasis satisfy our needs for episodes like story without the annoying gems system. BUT half of my stories are corrupted, The error pop up appears almost all the time I can't even play it anymore 😭 pls help fix this issue! without this issue, this game is easily a 10/10 ### 3/5 — Error loading secrets *2026-08-05, version 25.76* Great app but you can’t even read half of the stories. You get a “Error loading secrets” and kicked out. That sucks. ### 3/5 — Not bad not great *2026-08-05, version 25.76* The game itself is good, the no gem options make the game rate so much higher, however after you get so far into a story it suddenly tells you the wifi is an issue and you can't continue with the story ### 2/5 — bugged for months. *2026-08-05, version 25.76* The story arranged to be yours is STILL not playable. i’m stuck on episode six and keep getting kicked out. please fix this game. ### 3/5 — Error message *2026-08-04, version 25.76* The gameplay is really nice and love that I can make customization with characters. It’s just that I went through all the prompts suggested for fixing the error loading message, which was on majority of them, just for it to still not load. I’m very disappointed in that but otherwise love the app ### 3/5 — Error Message *2026-08-04, version 25.76* I love the game but literally half the stories either won’t load at all or you only get so far into them before the error message pops up. I’ve went through every story available and was only able to completely finish half of them. And from what it’s looking like it’s been months since this has been reported with no fix yet. ### 2/5 — Some of the episodes are not working!!! *2026-08-03, version 25.76* I’ve been trying to play my fav ones but it keeps kicking me out please fix the bug it’s been ages now and add more episode that actually works it’s starting to get boring you cant play anything with this new bug ! ### 3/5 — New post *2026-08-03, version 25.76* I love the stories, I love that we don’t have buy gems for new outfits but I hate that some stories stop working mid story, tired redownloading and even got a new Netflix account and still doesn’t work ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t Load *2026-08-17, version 25.76* I want to give the app a try but the stories won’t load. I can’t get past choosing a name and body type. It kicks me out with some funky error message about the app not properly working. Ugh. ### 1/5 — Needs improving *2026-08-17, version 25.76* Could be amazing love the game apart from I can only play two games nothing else will load because of an error with my wife I’ve tried everything suggested but it hasn’t worked and there’s no more advice . It’s a shame really I’ve enjoyed the game so far but the bug is preventing me from playing ### 1/5 — Error loading *2026-08-17, version 25.76* There has been a warning that comes up that says “error loading secrets” and it says there’s a server issue. This has been happening for months and I am tired of it!! Why hasn’t this been fixed yet? It affects like half the stories. Some you can’t even get past the customization and others you can’t get past like the 3rd episode? WTF?! It should not take this long to fix and also why are the stories so rushed and the choices within the stories don’t do anything for the plot. ### 1/5 — Secrets *2026-08-11, version 25.76* Doesn't load the games ### 1/5 — Company doesn’t care *2026-08-11, version 25.76* This would be great if you’re in to these type of games unfortunately most stories don’t work all the way through & even though the company has known this error for 5+ months they don’t care enough to fix anything. Have to assume that’s all about money considering any other game of this style requires large purchases to have all choice options. Shame on you. Fix it or take it down. MAKE SURE YOU REPORT THIS TO YOUR APP MARKETPLACE IF YOU HAVE HAD THE SAME ISSUE! ### 1/5 — Not working *2026-08-09, version 25.76* Most stories don’t work ### 1/5 — 3 month error message *2026-08-09, version 25.76* This game had been a lot of phone, but I have to give this a 1 star rating because this game cannot even be played. According to your help site it has been 92 days since the “Our server might be experiencing a temporary issue and the download didn't complete. Please check your internal connection and try again in a bit." message has been known. 92 days and this still has not been fixed. So the question becomes, will you repair the issue or remove the game, because it cannot even be played. ### 1/5 — SO MANY BUGS and terrible customer service *2026-08-08, version 25.76* SO MANY BUGS and terrible customer service ### 1/5 — Barely functional *2026-08-08, version 25.76* I wanted to like this app but it’s barely functional. They have been having ongoing issues for months and yet still nothing has been resolved. You can’t even get through one story without it crashing and then you can never open that story again. I tried to give them the benefit of the doubt but there is no reason it should this long to fix an issue. ### 1/5 — Errors half way through the episodes *2026-07-30, version 25.76* I keep getting “error loading secrets” when I’m about half way through episodes. Sometimes it won’t even load the episodes. I’ve tried everything, including YouTube videos, and nothing works. Truly disappointed, especially since you don’t have to pay for the options like the original episode game. ## Most praised reviews (10 highest-rated) ### 5/5 — Great but…. *2026-08-14, version 25.76* Needs to be updated with new story’s and more romance stories and forced love and story more like mafia stories please and thank you for reading this review ### 5/5 — Wish they would make the storys longer *2026-08-13, version 25.76* I wish they were longer and they made more stories played them all already. ### 5/5 — Error Codes *2026-08-12, version 25.76* The story’s are really good, you just can’t finish them through without getting thrown an error code and booting you out. I’ve tried to fix it but I think it’s a bug. But if this app gets fixed, then its a 5 stars ### 5/5 — I LOVE THESE APPS BUT.. *2026-07-29, version 25.76* I have been playing og episode since I was little! I fell in love with them BUT i hated I had to pay. Fast forward to a couple of years a go I say this app and the other episode Netflix app. ALSO the Apple Arcade xoxo episode, and I love them all of them! But I do wish that there was more stories that came out. I need something new. I get that they probably do that so you download the actual game but that is unfair to us…. ### 5/5 — An opinion *2026-07-28, version 25.76* You HAVE TO do more stories, the ones that are published are amazing but we need more and in Spanish that would be better!. ### 5/5 — . *2026-07-26* O jogo é maravilhoso, o único incômodo dele agr é que muitas histórias estão com bugs que não nos deixam jogar, isso acaba limitando o jogabilidade, mas de todo o resto o jogo é perfeito ### 5/5 — W *2026-07-23* Très chouette à jouer toute les histoires sont bonnes et les histoires sont très intéressantes il y’en a de tout les goûts que se soit des histoires de mafieux au histoire romantique. Mais lorsqu’on fini toutes les histoires c’est dommage qu’ils n’y ait plus d’histoires j’aurais aimé qu’il ajoute d’autres histoires quand on a fini toutes les histoires mais sinon c’est un très bon jeux ### 5/5 — Absolutely amazing *2026-07-22* Please keep continuing the keep it’s superb !! We don’t have to wait for 3hrs or get gems for outfits I really enjoyed this episode 🤍keep bringing more stories! **Developer response:** Hi there, we greatly value the positive feedback! We continuously strive to improve the game. ### 5/5 — Ótimo! *2026-07-21* O jogo é ótimo, histórias legais, que distraem, e o melhor de tudo, é que não precisa pagar nada pra ter as melhores escolhas, melhores roupas… isso que é um jogo de verdade! Mas, por favor, consertem o quanto antes o bug que está dando no jogo, aparece um “erro de download” no meio da história e não consigo finaliza-la… Consertem por favor!!!!! ### 5/5 — Most of the stories aren’t working *2026-07-18, version 25.76* I like the stories but most of them won’t work and it would kick me out of the story. Please fix this because I would really love to check out the other stories. I would also love it if you guys could add new stories. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*