# Secure Folder : Lock Documents — user reviews

> 8 indexed App Store user reviews of Secure Folder by Q RIVER GROUP LIMITED, rated 4.35/5 from 177 ratings.

- Source: https://appshunter.io/ios/app/secure-folder-lock-documents/id1070771726/reviews
- App overview in markdown: https://appshunter.io/ios/app/secure-folder-lock-documents/id1070771726.md
- Rating breakdown: 5★ 123 · 4★ 30 · 3★ 4 · 2★ 3 · 1★ 17

## Most critical reviews (8 lowest-rated)

### 1/5 — Does not import files nor documents folder

*2023-06-23*

Only works on photos. No import of documents nor doc-folder.

### 1/5 — Do not Trust

*2021-10-23*

It’s a scam. They allow you to add photos then make it there you can’t open then it comes up blank and you can’t delete. You have to purchase to do anything. Even then won’t open the photos! Will not let you empty trash.

### 1/5 — Keeps Crashing

*2020-11-17*

Windows 10 Pro, Version 10.0.19042 Build 19042 to iPhone 12 Pro iOS 14.2. -  This app keeps crashing when I attempt to connect to any Windows 10 computer.  My other apps all connect and transfer fine to Windows 10 computers.  Uninstalling this app as it does not work.

### 1/5 — All my private photos are missing!

*2020-02-10*

How is it that I had to purchase to open any files and now all my files are empty? Where are my private photos?

### 1/5 — Delete

*2019-08-30*

Why cant I delete anything. This has to be fixed.

### 1/5 — Can’t delete or move without purchase

*2019-01-21*

I tested it out. You can’t delete anything. It says you have to purchase it. I tried many times to even delete & move photos & still keeps telling me to purchase it.

### 3/5 — Help

*2023-01-24*

How do you delete ?? I typed the password that I remembered and it says wrong. But I know I didn’t forget my password ! Help!!!

### 4/5 — Great and simple app

*2018-10-05*

Question: how to delete files inside “deleted” folder? Thank you

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*