# Secure Folder - Private Vault™ — user reviews

> 13 indexed App Store user reviews of Secure Folder by Khushal Vasani, rated 4.50/5 from 439 ratings.

- Source: https://appshunter.io/ios/app/secure-folder-private-vault/id6471090693/reviews
- App overview in markdown: https://appshunter.io/ios/app/secure-folder-private-vault/id6471090693.md
- Rating breakdown: 5★ 342 · 4★ 49 · 3★ 15 · 2★ 8 · 1★ 25

## What do users think of Secure Folder?

Overall sentiment: negative

**Pros**

- 🔒 Hides photos and passwords
- 👍 Extremely useful app
- 👍 App is perfect

**Cons**

- 🐛 Videos not playing after update
- 🐛 Photos don’t upload
- 🐛 Lost all images and videos
- 🐛 Videos not viewing in the app
- 🐛 Ads are non-stop
- 🐛 App is full of ads
- 🐛 Not free after starting use
- 🐛 No access to things without Pro version
- 🐛 Crashes too much
- 🐛 Bad experience
- 🐛 Lost all my videos
- 🐛 Stupid ads that are non-stop
- 🐛 Ruined due to greed

**Commonly reported bugs**

- Videos not playing after update
- Videos show as black thumbnails with only duration
- Photos do not upload
- Lost all images and videos
- Cannot view videos
- App crashes too much

**Most requested features**

- Change photo orientation in the app
- Change video orientation in the app

## Most critical reviews (10 lowest-rated)

### 1/5 — WhatsApp not open

*2026-03-25*

WhatsApp not open

### 1/5 — Photos don’t upload

*2025-04-24, version 16.0*

I purchased the weekly package just to stay and see how the app works. When I try to upload photos I select delete from device but the it doesn’t upload into the app. I’ve tried everything. Additionally you can change the icon, but it still says secure folder under the icon even if the icon is changed. Cancelling my subscription.

### 1/5 — Trash

*2025-04-08, version 16.0*

This app is trash!!!  Is full of ads.  Once you start using it is not free!   You won’t have access to your things if you don’t pay for the “Pro” version.  Don’t waste your time or money.

### 1/5 — Worst app

*2025-03-02*

Lost all my images and videos asking for premium upgrade on every picture lost all my videos very poor app

### 1/5 — Can’t see video

*2025-02-27, version 16.0*

Have been able to see my videos in 30 days

### 1/5 — Video

*2025-02-17*

Unfortunately all my video and not viewing in the app so sad I lost them

### 1/5 — Don’t use this

*2025-01-28, version 13.0*

Used to work now I can’t view my videos there’s stupid ads that are non stop used to like this app but they completely ruined it because of greed

### 1/5 — Crash to much

*2024-03-12*

Bad Experience

**Developer response:** Thank You for feedback.

Please update application. Issue solved.

### 2/5 — Videos not playing after update.

*2025-07-16, version 16.0*

After the recent update, I can no longer play my videos stored in the app. They show as black thumbnails with only duration showing. The photos still work, but videos do not open. My storage shows 1.76 GB, which means the videos are still there. Please fix this issue or guide me how to recover them. These videos are very important to me..

### 4/5 — A

*2025-11-28*

A

## Most praised reviews (3 highest-rated)

### 5/5 — PERFECT

*2025-05-15, version 16.0*

This app Is perfect! It can hide all my photos and passwords! extremely useful!

### 4/5 — Almost perfect slight miss

*2025-10-28, version 17.0*

Works great just wish you could change the photo orientation in the app.

### 4/5 — Almost perfect slight miss

*2025-08-16, version 16.0*

Works great just wish you could change the video orientation in the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*