# SEC³URE Mobile App

> Mobile app for healthcare facility access, compliance, and vendor management. (iPhone/iPad app by symplr software LLC.)

- Source: https://appshunter.io/ios/app/secure-mobile-app/id687806438 (this page in markdown: same URL + `.md`)
- Developer: [symplr software LLC](https://appshunter.io/developer/505907766)
- Category: Business, Medical
- Price: Free
- Rating: 1.80/5 from 427 App Store ratings · 112 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 44 MB
- Languages: American English
- Released: 2013-08-20
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/secure-mobile-app/id687806438/reviews.md

## What is SEC³URE Mobile App?

SEC³URE Companion Mobile App
By IntelliCentrics

This companion mobile app makes it even easier for you to access and support every hospital you visit. From the convenience of your mobile device: Check the status at each of your healthcare facilities, snap a picture and upload documents for verification, add new facilities as you visit, and accept facility policies “on the go.”

MONITOR YOUR STATUS
•	Identify compliance status by facility
•	View outstanding policies by facility
•	View outstanding credentials by facility
•	Check REPScore
•	Know before you go

EASILY PERFORM KEY TASKS
•	Use your camera phone to snap images and upload documents for verification by IntelliCentrics
•	Edit your profile photo
•	Receive proof document updates
•	
•	Check into facilities remotely and receive an electronic badge on your mobile device (for participating facilities)
•	Check out of facilities remotely (for participating facilities)
•	Dispute negative REPScore events

FACILITY ACCESS
•	Access nationwide database of hospitals
•	Easily add and delete facilities you visit
•	Read and accept facility policies before you visit
•	View all of your facilities on a map
•	Get directions via the Maps application

IMPORTANT NOTE FROM THE DEVELOPERS:
If you have any questions, feedback or suggestions, please contact us directly at (817) SEC3URE (732-3873) or CustomerService.US@IntelliCentrics.com.

About IntelliCentrics, Inc.
For more than ten years, at more than 10,000 unique locations of care across six countries, the SEC3URE technology platform has been making it easier for vendors and their representatives to meet hospital regulations—all on a single instance of software. IntelliCentrics’ CVO is fully Certified by NCQA for 11 out of 11 verification services.

## Key features

- Monitor compliance status by facility
- Upload documents for verification
- Accept facility policies remotely
- Receive electronic badges
- Access nationwide hospital database
- View facilities on a map

## What do users think of SEC³URE Mobile App?

Overall sentiment: negative

**Pros**

- 💡 Convenient digital badge feature

**Cons**

- 💰 Expensive subscription fees
- 🐛 Buggy and unresponsive app
- 🔍 Excessive location tracking
- 🕰️ Slow and outdated app
- 🔍 Unnecessary privacy invasion
- 🔋 Drains battery life
- 🤖 Poor customer service

**Commonly reported bugs**

- Check-in button doesn't work
- App frequently crashes or freezes
- Login issues and password problems
- Credential upload failures
- Incompatibility with newer devices

**Most requested features**

- Update app to be more user-friendly
- Improve app functionality and reliability
- Provide better value for the high subscription cost
- Allow more control over location tracking

## Recent user reviews (10 of 112)

All indexed reviews: https://appshunter.io/ios/app/secure-mobile-app/id687806438/reviews.md

### 1/5 — This app won’t even open on any of my phones

*2026-07-15, version 1.3.397*

Horrible

### 1/5 — Complete rip off

*2026-04-21, version 1.3.397*

This company has  merged with Symplr and they are slowly moving accounts over so you have to pay for them both for hospitals that you already had access to through this app. It’s criminal.

### 1/5 — Stealing your money

*2025-11-11, version 1.3.397*

They are currently merging with another vendor credentialing company… and not only do they require you to maintain credentialing while they SLOWLY do the merge, each company has doubled their price and is charging you $600,EACH!

### 1/5 — The App is Bad

*2025-09-28, version 1.3.396*

The app is awful. You cannot upload files on your phone. It costs $599 a year to deal with poor customer service and a bad app.

### 1/5 — Not a happy end user since 2021

*2025-07-16, version 1.3.396*

They increase their subscription prices by 45% or more and don’t even provide you a heads up or an email informing you of the new “features” and new price !

### 1/5 — Garbage company

*2025-06-27, version 1.3.396*

Wish I could give it negative stars but unfortunately that’s not an option.

### 1/5 — Garbage App

*2025-06-25, version 1.3.396*

This app is never updated. It still functions as if it is 2020 and we are in the midst of COVID.  Why am I still having to answer questions pertaining to COVID exposure every time I sign into a facility.  And while we are at it why does this app need to know my location always.  It only needs to know my location when I have to use this atrocious piece of garbage.

### 1/5 — Crooks

*2025-06-17, version 1.3.396*

This company charged me even though I cancelled and no longer work for my previous company. It’s outrageous how much they charge.  They won’t refund and their system is almost impossible to cancel your membership.

### 1/5 — Sec3ure is pure evil, app is pure crazy-making

*2025-05-15, version 1.3.396*

This company is more exploitative than Diddy and you’re better off trying to sign in with an Etch A Sketch. Mike Sheehan, you made the world a worse place with this one. I hope it comes back to haunt you.

### 1/5 — Nonfunctional

*2025-04-22, version 1.3.396*

Cannot submit credentials. Ever. Kind of a big deal as my entry to hospitals depends on it. Cust svc repeats the line “keep trying”. 
Couldn’t
 be worse.

## Frequently asked questions about SEC³URE Mobile App

### What does the SEC³URE Mobile App do?

This app simplifies managing your access and compliance with various healthcare facilities. You can monitor your status at each hospital, upload necessary documents for verification, add new facilities you visit, and accept facility policies directly from your mobile device.

### What are the key features of the app?

Key features include monitoring your compliance status and outstanding policies/credentials by facility, checking your REPScore, uploading documents via your phone's camera for verification, editing your profile photo, receiving proof document updates, and checking into/out of participating facilities remotely to receive an electronic badge.

### Is the app free to use?

Yes, the SEC³URE Mobile App is available for free. There are no in-app purchases or advertisements mentioned in the provided description.

### Who is this app designed for?

This app is specifically designed for vendors and their representatives who regularly interact with and need to meet the regulatory requirements of hospitals and other healthcare facilities.

### How does the app help with facility access?

The app provides access to a nationwide database of hospitals, allowing you to easily add and delete facilities you visit. You can also read and accept facility policies before your visit and view all your associated facilities on a map, with directions available through the Maps application.

## Version history (last 5 releases)

### 1.3.397 — 2025-10-28

Updated Company Logo
Fixed 612 error with Test Flash

### 1.3.396 — 2025-02-21

1. Make the top menu / navigation more accessible.
2. Side menu items spacing is reduced.

### 1.3.395 — 2025-02-06

Replaced the IntelliCentrics logo with combined the symplr-IntelliCentrics logo

### 1.3.394 — 2025-01-03

Fix for GO! Badge data transmit error 612

### 1.3.393 — 2025-01-01

1.Remove/update IntelliCentrics address on iOS legacy app
2.Remove all link related functionality on iOS legacy app
3.Remove referrals from the legacy iOS app
4.Ability for the rep to review and accept the updated T&C on legacy iOS app

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## More apps by symplr software LLC

- [MediTract TERMS](https://appshunter.io/ios/app/meditract-terms/id864185659)
- [symplr Access](https://appshunter.io/ios/app/symplr-access/id904432520)
- [SpinGenius](https://appshunter.io/ios/app/spingenius/id919723245)
- [symplr Workforce](https://appshunter.io/ios/app/symplr-workforce/id934444927)
- [symplr Physician Scheduling](https://appshunter.io/ios/app/symplr-physician-scheduling/id1453030180)

All apps by symplr software LLC: https://appshunter.io/developer/505907766

## Related topics

[ghx vendormate](https://appshunter.io/ios/topics/ghx-vendormate) · [symplr vendor](https://appshunter.io/ios/topics/symplr-vendor) · [vendor credentialing](https://appshunter.io/ios/topics/vendor-credentialing) · [secure](https://appshunter.io/ios/topics/secure) · [vendormate credentialing](https://appshunter.io/ios/topics/vendormate-credentialing) · [symplr](https://appshunter.io/ios/topics/symplr) · [smplr](https://appshunter.io/ios/topics/smplr) · [repscrubs](https://appshunter.io/ios/topics/repscrubs)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
