# Secure, Virgin Money Australia > Secure transaction authentication for Virgin Money Australia home loan customers. (iPhone/iPad app by Virgin Money (Australia) Pty Limited.) - Source: https://appshunter.io/ios/app/secure-virgin-money-australia/id1084935975 (this page in markdown: same URL + `.md`) - Developer: [Virgin Money (Australia) Pty Limited](https://appshunter.io/developer/1146321001) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 7 MB - Languages: American English - Released: 2016-05-09 - Data updated: 2026-08-15 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/secure-virgin-money-australia/id1084935975/reviews.md ## What is Secure, Virgin Money Australia? Secure by Virgin Money Australia is used by Home Loan customers to authenticate certain types of online transactions in the Virgin Money Hub. To use Secure by Virgin Money Australia you will firstly need to register for the Hub and have a daily limit which requires the use of a Security Token. To register for the Hub and activate Secure by Virgin Money Australia, please contact our Customer Care Team on 13 81 51, 7 days a week 8am-9pm (AEST). Secure by Virgin Money Australia is provided by Bank of Queensland Limited ABN 32 009 656 740 (BOQ) AFSL and Australian Credit Licence No 244616. ## Key features - Online transaction authentication - Security Token integration - Virgin Money Hub access - Home loan customer support ## Is Secure, Virgin Money Australia safe? Not enough ratings yet to assess Secure, Virgin Money Australia. ## Is Secure, Virgin Money Australia legit? Secure, Virgin Money Australia appears to be a legitimate app. The AppsHunter Legitimacy Score for Secure, Virgin Money Australia is 83 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/secure-virgin-money-australia/id1084935975/reviews.md ### 5/5 — Did the job *2025-02-12* Nothing fancy but it worked ### 1/5 — App stuck in the stone ages *2023-06-16* This app is so backwards and provides such limited features for a bank. I have accounts with many banks and cannot believe just how useless this virgin banking app is. Do better! ### 1/5 — Virgin is a failure *2022-11-10* 2 years since the last review and no app In 2021, did you run out of money to develop an app? ### 1/5 — Scam? *2022-04-26* The proper link from virgin Australia does not go to this app. Seems like a scam surprised virgin and apple allow this Either that or this is an old beta that should have been removed ### 1/5 — Is it even still in use *2021-02-17* Can’t open it just says welcome back loading for like ever not great before that either never heard of facial recognition? ### 1/5 — Useless, annoying and offensive *2019-11-20* Echoing all other reviews. Virgin, this is such a pathetic banking app, it’s offensive (& a waste of time). The brand has so much potential and promise but this really is a (not at all funny) joke. You can pay real developers to create something that provides users with what they need or you can lose customers to other institutions. Your call. ### 1/5 — Disappointing *2019-02-20* Disappointed with how clunky and lacking in detail a lot of Virgin’s banking transactions are so far and hoped this app would offer something more or better. I thought this app would give me faster access to my loan and offset account to track my transactions and more easily do transfers and see a better description than “pay anyone” than the website does. On CALLING (what?!) to activate this mobile app, I’m told this app is only to do secure daily/regular transactions of over $5k?! ALL other financial institutions I’ve dealt with have a banking app. Why don’t Virgin have a banking app yet?! ### 1/5 — Wanted to use it for online banking! *2018-11-26* There used to be an app that I could check my credit card account in, but it stopped working. Really wish they'd bring out another one. ### 1/5 — Needs update and improvements *2018-10-04, version 2.0* Needs update and improvements ### 1/5 — No credit card access *2018-09-12* No also thought I could track my credit card transaction.. but alas it’s only for home loans.. still have to log into via web and that the site is very old looking and not very interactive... ## Frequently asked questions about Secure, Virgin Money Australia ### How do I register for Secure by Virgin Money Australia? To register for the Hub and activate Secure by Virgin Money Australia, you need to contact their Customer Care Team on 13 81 51. They are available 7 days a week from 8 am to 9 pm AEST. ### What is required to use Secure by Virgin Money Australia? You must first be registered for the Virgin Money Hub and have a daily limit that necessitates the use of a Security Token. This token is essential for authenticating certain online transactions. ### Is Secure by Virgin Money Australia available on all devices? Yes, Secure by Virgin Money Australia is available on iPhone, iPad, iPod, and Apple Watch, offering broad compatibility for its users. ### When was Secure by Virgin Money Australia last updated? The app was last updated on February 19, 2019, with version 2.0.6. While not recently updated, it serves its core authentication purpose. ### What is the age rating for Secure by Virgin Money Australia? The app has an age rating of 4+, making it suitable for a wide range of users, though its functionality is specific to account holders. ### Who provides Secure by Virgin Money Australia? Secure by Virgin Money Australia is provided by Bank of Queensland Limited (BOQ), which holds ABN 32 009 656 740, an AFSL, and an Australian Credit Licence No 244616. ### What kind of transactions does this app secure? This app is used to authenticate certain types of online transactions within the Virgin Money Hub, specifically those that require a Security Token due to daily limits. ## Version history (last 5 releases) ### 2.0.9 — 2025-10-29 Bug Fixes ### 2.0.8 — 2024-02-02 -Internal Security Enhancements -Updated app icon ### 2.0.6 — 2019-02-19 This version includes various security updates, including password fallback and SSL pinning. ### 2.0 — 2018-07-02 - Support for new serial number prefixes - Support for Face ID on iPhone X - Internal security enhancements ### 1.2 — 2016-08-09 Updated description to indicate this app is intended for Virgin Money Australia customers only. ## Apps similar to Secure, Virgin Money Australia | App | Rating | Price | Category | | --- | --- | --- | --- | | [Greater Bank](https://appshunter.io/ios/app/greater-bank/id390844677) | 3.0 (281) | Free | Finance | | [Qudos Bank](https://appshunter.io/ios/app/qudos-bank/id1049197958) | 4.2 (6) | Free | Finance | | [ME Bank](https://appshunter.io/ios/app/me-bank/id657670717) | — | Free | Finance | | [Rabobank Online Savings AU](https://appshunter.io/ios/app/rabobank-online-savings-au/id1457524279) | 1.0 (1) | Free | Finance | | [Your Banking](https://appshunter.io/ios/app/your-banking/id1033652930) | — | Free | Finance | | [Beyond Bank](https://appshunter.io/ios/app/beyond-bank/id1055826405) | 4.9 (8) | Free | Finance | ## More apps by Virgin Money (Australia) Pty Limited - [Virgin Money Australia](https://appshunter.io/ios/app/virgin-money-australia/id1198060050) All apps by Virgin Money (Australia) Pty Limited: https://appshunter.io/developer/1146321001 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*