# Secure VPN & Proxy - Kaspersky — user reviews > 354 indexed App Store user reviews of Secure VPN & Proxy by Kaspersky Lab Switzerland GmbH, rated 4.81/5 from 3,048 ratings. - Source: https://appshunter.io/ios/app/secure-vpn-and-proxy-kaspersky/id1278886362/reviews - App overview in markdown: https://appshunter.io/ios/app/secure-vpn-and-proxy-kaspersky/id1278886362.md - Rating breakdown: 5★ 6,650 · 4★ 945 · 3★ 308 · 2★ 68 · 1★ 128 ## What do users think of Secure VPN & Proxy? Overall sentiment: neutral **Pros** - 🚀 Fast and stable connection - 🔒 Secure and private browsing - 👍 Easy to use and configure - 💡 Affordable pricing options **Cons** - 🐛 Frequent disconnections and connection issues - 🔋 Drains battery quickly - 🚫 Blocks access to some websites and services - ⚠️ Concerns about data collection and privacy **Commonly reported bugs** - Incompatibility with certain devices and iOS versions - Inability to connect to public WiFi networks - Incorrect data usage reporting **Most requested features** - Automatic reconnection after device sleep/lock - More server location options - Integration with other Kaspersky products - Improved customer support and troubleshooting ## Newest reviews (15 of 354) ### 2/5 — VPN está desligando caindo várias vezes vazando dados,localização não está funcionando como deveria *2026-06-05* VPN está desligando caindo várias vezes vazando dados,localização não está funcionando como deveria **Developer response:** Thank you for the feedback. We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts or send an email with a description of the issue to mobilesupport@kaspersky.com. / Agradecemos seu feedback. Gostaríamos de analisar e resolver esse problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com. ### 3/5 — Good but *2026-03-06, version 2.105.0* not working in Iran :( ### 1/5 — 업데이트 후 VPN 연결 시 인터넷 중단 *2026-03-03* 안녕하세요. 이번 업데이트 및 사용권 동의 이후 VPN이 아예 작동하질 않습니다. 타 국가는 연결도 안되고, 가장 빠른 연결로 연결하면 인터넷이 안되네요. 빠른 시일 내에 해결 안된다면 환불 부탁 드립니다. **Developer response:** Greetings. Could you please share a detailed description of the issue with our support? They will help you find a solution: https://support.kaspersky.com/b2c#contacts ### 1/5 — カセペルスキーVPNセキュアコネクション *2026-02-05* 年会費で購入しましたが全く駄目ですね。最初の2ヶ月は大丈夫でしたが後はダメ次回更新は先ず考えられないですね。 ### 3/5 — Il marchait très bien avant. *2025-12-27* Depuis les dernières mises à jour, plus rien ne marche, en réinstallant l’application je constate que la connexion VPN remarche mais uniquement en Wifi, ça fait déjà un certain temps que ça dure, j’ai désactivé le renouvellement automatique de mon abonnement en attendant que le problème soit réglé, je ne désespère pas que les spécialistes de Kaspersky y arrive, toutefois je ne suis pas inquiet j’ai potentiellement une autre solution qui fonctionne très bien mais j’aimerais rester fidèle si c’est possible. **Developer response:** Greetings. Could you please share a detailed description of the issue with our support? They will help you find a solution: https://support.kaspersky.com/b2c#contacts ### 1/5 — Parou de funcionar *2025-12-23* Não conecta mais, suporte diz que está atualizando todos os clientes ### 1/5 — Too slow and never get connected to any server *2025-12-14, version 2.102.0* Very very poor performance ### 1/5 — VPN UDATE NOT WORKING *2025-12-11, version 2.102.0* Latest version 2.102.0 doe not work. DO NO UPDATE THIS VERSION 12.12.25 ### 1/5 — Useless VPN *2025-12-10, version 2.102.0* Selected India, gets connected via England. Try it yourself and see how useless is this VPN service! ### 1/5 — Não funciona *2025-12-04* Não funciona mais no meu iPhone 6S! **Developer response:** Hello. We would like to help, however, it's not quite clear from your comment what the problem is. Please send a detailed description of the issue to our tech support at mobilesupport@kaspersky.com. They will help you get everything sorted! / Olá. Gostaríamos de ajudar, porém, pelo seu comentário, não ficou muito claro qual é o problema. Por favor, envie uma descrição detalhada do problema para nossa equipe de suporte técnico em mobilesupport@kaspersky.com. Eles ajudarão você a resolver tudo! ### 1/5 — What *2025-11-11, version 2.101.0* Why are you guys putting out a privacy policy page that leads to PureVPN? That’s completely different than Kaspersky’s privacy policy (theirs is much better just from reading it). ### 1/5 — Шлак *2025-10-29, version 2.101.0* Не даёт даже оформить подписку для работы. На этом функционал этого приложения закончился ### 4/5 — Muito bom *2025-10-10* Ótimo, porém ainda falta a opção de definir um DNS customizado assim como é possível na versão de computador. ### 1/5 — Не тратьте деньги *2025-08-09* Вы обманываете людей, не ожидал от Касперского, использую и другие продукты, но после данного приложения, подумываю, что пора валить **Developer response:** Здравствуйте! К сожалению, из отзыва не совсем понятно, какая у Вас возникла проблема. Пожалуйста, поделитесь более подробным описанием ситуации с нашей техподдержкой: https://support.kaspersky.com/b2c#contacts Вам помогут всё настроить и исправить. ### 1/5 — Верните деньги *2025-08-04* Я направил запрос на возврат денежных средств, и надеюсь больше НИКОГДА не взаимодействовать с вашей, вводящей рядового пользователя в заблуждение, обладающей не функционирующими приложениями платформой, которая ориентирована не на сервис, а на выкачку кровных денежных средств, спекулируя законодательством и убивая ПОСЛЕДНЮЮ надежду и ПОЛНОСТЬЮ веру в качество отечественных сервисов. **Developer response:** Спасибо за Ваш отзыв. Сожалеем, что приложение не оправдало Ваших ожиданий. ## Most critical reviews (10 lowest-rated) ### 1/5 — 🤷‍♀️ *2026-08-06, version 2.108.0* не дает купить подписку на этом все ### 1/5 — Does not work *2026-07-31, version 2.108.0* I have tried installing and deleting many times and it does not install the vpn configuration file for some reason ### 1/5 — Keine kostenlose version *2026-07-26* 10 Euro nach einer Woche **Developer response:** Hallo. Wir helfen Ihnen gerne weiter, allerdings geht aus Ihrem Kommentar nicht ganz klar hervor, worin das Problem besteht. Bitte senden Sie eine detaillierte Beschreibung an unseren technischen Support unter mobilesupport@kaspersky.com. Wir helfen Ihnen gerne weiter! ### 1/5 — Não está funcionado perdendo sinal direto não da segurança prometida *2026-07-24* Não está funcionado perdendo sinal direto não da segurança prometida **Developer response:** Agradecemos seu feedback. Gostaríamos de analisar e resolver esse problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com. ### 1/5 — VPN fica OFF *2026-06-03* VPN KASPERSKY fica OFF, me deixa na mão em vários momentos **Developer response:** Agradecemos seu feedback. Gostaríamos de analisar e resolver esse problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com. ### 1/5 — Не советую!!! *2026-05-14, version 2.106.0* Ничего с ним не работает. Не тянет . ### 1/5 — Opcional *2026-05-11* Opcional **Developer response:** Greetings! We will be very grateful if you could change and expand your comment a little bit. We'd like to know what exactly you didn't like. User feedback is very important to us! ### 1/5 — Fragilidade tendo pessoas achando localização vazamento dados *2026-05-02* Fragilidade tendo pessoas achando localização vazamento dados **Developer response:** Thank you for the feedback. We would like to troubleshoot and resolve this issue. Please contact our tech support at https://support.kaspersky.com/b2c#contacts or send an email with a description of the issue to mobilesupport@kaspersky.com. / Agradecemos seu feedback. Gostaríamos de analisar e resolver esse problema. Entre em contato com nosso suporte técnico em https://support.kaspersky.com/b2c#contacts ou envie um e-mail com uma descrição do problema para mobilesupport@kaspersky.com. ### 1/5 — . *2026-04-26* Depois da atualização parou de funcionar **Developer response:** Olá! Poderia, por favor, compartilhar uma descrição detalhada do problema com nossa equipe de suporte? Eles irão ajudá-lo(a) a encontrar uma solução: https://support.kaspersky.com/b2c#contacts ### 1/5 — Changes to Kaspersky contract march 2026 finished it for me! *2026-03-07, version 2.105.0* Unfortunately with the changes introduced regarding logging internet activities, I do not think it serves privacy and neither anonymity. I refuse to accept the new agreement and will cancel my subscription. ## Most praised reviews (10 highest-rated) ### 5/5 — Simples e funcional *2026-04-29* Nota 10 ### 5/5 — Ótimo *2026-03-20* Vale cada centavo ### 5/5 — Top *2026-03-10* Cumpre o que promete. ### 5/5 — Escape from the free speech police. *2026-02-14, version 2.105.0* If you live in the UK, your freedom is under attack. Institutions have been invaded by anti-Western ideologies. This Tool will help protect your FREEDOM. ### 5/5 — Incognito *2026-02-11, version 2.104.0* Voyager sur le web l’esprit tranquille ### 5/5 — Y *2025-06-16, version 2.96.0* Amazing but small allot of MB ### 5/5 — Cumpre o que se propõe *2025-02-22* Após experimentar algumas VPN, esta foi escolhida pela funcionalidade, custo e benefício. ### 5/5 — Great App *2025-02-03, version 2.91.0* I have been using it for a few years now and no complaints ### 5/5 — Escape to UK *2025-01-15, version 2.90.0* Free speech is under attack this tool will help by placing your phone in another location. ### 5/5 — É pago,mas presta. *2025-01-10* O VPN é muito bom e simples de usar.Gostei também que dão 1 semana inteira grátis. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*