# SecurEnvoy Authenticator — user reviews > 22 indexed App Store user reviews of SecurEnvoy Authenticator by SecurEnvoy, rated 1.80/5 from 8 ratings. - Source: https://appshunter.io/ios/app/securenvoy-authenticator/id446939587/reviews - App overview in markdown: https://appshunter.io/ios/app/securenvoy-authenticator/id446939587.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 6 ## Newest reviews (2 of 22) ### 3/5 — Easy enough *2021-03-01, version 9.4.1* Not hard to set up and easy to use. My only issue is that the arrow you have to select to request a code is too small and should be larger. ### 3/5 — Green fade to Red was much better *2018-11-29, version 9.3.2* Have typed in a late number twice now. Why did they fix this to that silly circle thing? Fade from Green through Amber to Red was perfect. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why my phone passcode? Why my finger print? *2024-02-10, version 9.6.8* I’m completely not happy that I have to provide my finger print and share my phone passcode (which no one should know) in order to access the code needed for my work Truly disturbing!! ### 1/5 — Mandatory Location data required in latest version *2023-09-18, version 9.6.8* The latest version now requires mandatory access to location data. For a Authenticator app this is definitely not required. If I was a personal user I would switch to another product. Now I am stuck. I don’t want to provide my location data to this app, and my company doesn’t have a policy that complies with the Data Protection Act that allows location data to be collected. Switching to airplane mode every time is not sustainable! ### 1/5 — Unable to add new account *2022-08-17, version 9.4.1* Seems to be broken. Nothing happens when pressing the add button. Please fix this!!!! ### 1/5 — Not functional *2021-06-02* Can’t add a new account because nothing happens when I press the blue + at the bottom left. Can’t send an error report either for some unknown reason. I am not able to access my work email because this app is not working properly. ### 1/5 — Why remove the ability to copy the code? *2020-11-11* Absolutely no security benefits and hostile to users. ### 1/5 — iOS 14.2 Update *2020-11-07, version 9.4.1* App has stopped working after installing iOS14.2. It just crashes after hanging on the startup logo. ### 1/5 — Useless *2018-08-21, version 81509* I have had this app on my phone for 6 months and today it stopped working, upon contacting the helpline I have been informed that there is nothing they can do and I must contact my companies IT department for help, What is the point of having a helpline if you are not going to support your own product. ### 1/5 — Crash on iphone6 on latest os version *2015-09-14* It keeps crashing when clicking qr code button. Please fix asap. ### 1/5 — Not with 5s *2013-09-23, version 7.1.501* This doesn't work with the 5s - maybe wait for an update before downloading ### 2/5 — Why discontinue the copy feature? *2020-11-12, version 9.4.1* The new UI looks much more professional. Still some improvements could be made - see review from 21/10/2020. Why have you removed the copy feature? This was so useful. Even if you don’t show the physical button make the passcode responsive so that it copies on a tap. ## Most praised reviews (10 highest-rated) ### 5/5 — Great Reliable App *2019-11-19, version 9.3.4* Well designed and simple to use. ### 5/5 — Works Great *2019-10-16* I have been using this app for last three months and setting up accounts for many users without any issues so far. ### 5/5 — So simple.. *2018-03-28, version 81509* This is a great product, so simple to install and very easy to enrol new users - good job! ### 5/5 — Who needs tokens *2011-10-15, version 6.1.502* We use securenvoy at work to access our systems, very impressive slick app. We rolled it out to several hundred users in minutes. The new release that supports soft tokens allows our roaming users with mobile devices to connect easily. Good job securenvoy, great engineering. ### 5/5 — Amazing. It is a must buy! *2011-10-01, version 6.1.502* Can't get any easier! Do not miss it. Such a good invention. ### 5/5 — Like it. *2011-10-01, version 6.1.502* Easy to deploy. Great alternative to the token. ### 5/5 — Easy to use and intuitively layed out. *2011-07-07, version 6.1.501* I have been looking for something like this for a while given the fact my hardware token is a pain to keep with me when mobile. I find this app easy to navigate and intuitively laid out. Keep up the good work! ### 5/5 — Spool simple *2011-07-05, version 6.1.501* Wow I thought I was going to have to spend ages trying to work out how to configure this. Having just moved away from RSA, this is a dream and now with our new server live today I just clicked and I am up and running. Big thanks for thinking about us poor users with limited techie knowledge. Keep it up. ### 5/5 — Securenvoy Soft token *2011-07-02, version 6.1.501* Out of all the soft tokens I have used / tested. This is the easiest one to deploy and handles clock drift really well. ### 4/5 — Nice *2011-07-25, version 6.1.501* Like the barcode scan --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*