# SecureStat HQ™ — Securitas Technology

> Remote management and response for security operations and alarm systems. (iPhone/iPad app by Securitas AB.)

- Source: https://appshunter.io/ios/app/securestat-hq/id1257774311 (this page in markdown: same URL + `.md`)
- Developer: [Securitas AB](https://appshunter.io/developer/436319381)
- Category: Business
- Price: Free
- Rating: 2.80/5 from 17 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 55 MB
- Languages: American English, Dutch, Finnish, Canadian French, Norwegian Bokmål, European Spanish, Swedish, Turkish
- Released: 2017-07-17
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/securestat-hq/id1257774311/reviews.md

## What is SecureStat HQ™?

SecureStat HQ empowers you to manage and respond to your security operations smarter, faster and from anywhere. The HQ app provides a modern and easy to use way to keep an eye on your location activity, access critical notifications in real time, and submit service requests for your alarm systems serviced by Securitas Technology, Inc. - anytime and anywhere!

To get started simply download and install the HQ app on your device and log in using your eServices user credentials. If you don’t already have an account, contact your administrator or the SecureStat HQ customer service team to find out how to get an account.

NOTE: Appropriate user level permissions are needed in HQ to enable all features of the application. Contact your administrator to ensure you have the permissions you need.

## Key features

- Remote security operations management
- Location activity monitoring
- Real-time critical notifications
- Service request submission for alarm systems
- Access from anywhere

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/securestat-hq/id1257774311/reviews.md

### 1/5 — Can’t login

*2025-05-21*

Would not let me log in with my credentials. I can log into the website just fine, but not the app.

### 3/5 — Face ID doesn't work

*2023-09-19*

The app asks if I want to use iPhone Face ID I choose yes and it shows that it's enabled but it doesn't work. It never prompts when launching the app or when trying to enter credential. The iPhone Keychain feature doesn't work to enter the password using the app. It does work on the website.

### 4/5 — Love this app!

*2022-09-30*

Extremely convenient. User friendly!  Able to manage multiple locations and modify call list, contacts and place system into test with a few simple clicks. 

Only issue I have is my notifications no longer show for my phone. Although push notifications remain on for the app and my phone settings. This was essential to identifying and act on active alarms as they occurred. The notifications for email work but I’m definitely upset that the push notifications stopped working. Please please fix this. This feature was a godsend and now it doesn’t even work :(

Thank you!

### 5/5 — Perfect for monitoring Locations

*2020-03-21*

The new and improved HQ is an excellent upgrade. The new app is so easy to use.  The home/ dashboard view allows me to easily monitor location activity in a single place.  The app is well laid out and very intuitive to use.   Other apps drive me bananas as the navigation is not easily understood.  HQ solves this with this most recent version.

### 5/5 — Love the new app

*2020-03-11*

Began using the HQ version on Monday.  I really like the look and the navigation is easy.  Easy to find my data fast.

### 5/5 — Very easy to use

*2020-03-10*

This is great! Gives me everything I need/want in such a great interface.

### 1/5 — Product Disabled With Latest Revision

*2020-03-09*

I do not have any systems in the drop down list which renders this version useless.

**Developer response:** Thank you for taking the time to leave your review. Please email our support team (security-hq-support@sbdinc.com) to gain the proper user access needed to utilize the features in the HQ app. Thank you.

### 3/5 — The Request is Invalid

*2020-03-08*

This new Security HQ app doesn’t work at all.  Unable to even get past the acceptance of terms screen as it shows an error of “the request is invalid”.

Tried deleting and reinstalling the app with no success.

This new app is DOA.

**Developer response:** Thank you for taking the time to leave your review. This issue has been resolved. If you have any additional questions, please email our support team (security-hq-support@sbdinc.com). Thank you.

### 1/5 — User

*2017-09-19*

Need to be able to edit user access. Having access to service request is great but limited for a remote app that I thought would have access control.

### 1/5 — Reports

*2017-08-09*

Need option to view reports and/or system arm & disarm information - without it, this application is useless.

## Frequently asked questions about SecureStat HQ™

### What is SecureStat HQ™ used for?

SecureStat HQ™ is used to manage and respond to security operations, monitor location activity, receive critical notifications, and submit service requests for alarm systems serviced by Securitas Technology, Inc.

### How do I get started with SecureStat HQ™?

To get started, download and install the app, then log in using your eServices user credentials. If you don't have an account, contact your administrator or SecureStat HQ customer service.

### Does SecureStat HQ™ require specific permissions?

Yes, appropriate user level permissions are needed in HQ to enable all features of the application. Contact your administrator to ensure you have the necessary permissions.

### What devices is SecureStat HQ™ available on?

SecureStat HQ™ is available for iPhone and iPod devices.

### What is the age rating for SecureStat HQ™?

SecureStat HQ™ has an age rating of 4+.

### When was SecureStat HQ™ last updated?

The latest version of SecureStat HQ™ is 3.330, last updated on March 12, 2026.

### What is the user rating for SecureStat HQ™?

SecureStat HQ™ has a user rating of 2.9 stars from 16 ratings.

### Does SecureStat HQ™ have ads?

No, SecureStat HQ™ does not contain advertisements.

## Version history (last 5 releases)

### 3.400 — 2026-08-13

With this latest version, we addressed a few bugs to improve your overall experience.

### 3.390 — 2026-07-23

With this latest version, we addressed a few bugs to improve your overall experience.

### 3.370 — 2026-06-11

With this latest version we addressed a few bugs to improve your overall experience.

### 3.360 — 2026-05-14

With this latest version we addressed a few bugs to improve your overall experience.

### 3.350 — 2026-04-23

With this latest version we addressed a few bugs to improve your overall experience.

## Apps similar to SecureStat HQ™

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [FourKites](https://appshunter.io/ios/app/fourkites/id1118935533) | 3.9 (200) | Free | Business |
| [Atlas Securitas](https://appshunter.io/ios/app/atlas-securitas/id1495985159) | 1.5 (48) | Free | Business |
| [MyKohls](https://appshunter.io/ios/app/mykohls/id6736407434) | — | Free | Business |
| [3xLOGIC View Lite II](https://appshunter.io/ios/app/3xlogic-view-lite-ii/id989490756) | 3.1 (27) | Free | Business |
| [LVT](https://appshunter.io/ios/app/lvt/id1604240634) | 3.9 (11) | Free | Business |
| [Qlik Analytics](https://appshunter.io/ios/app/qlik-analytics/id1523006591) | 4.4 (8) | Free | Business |

## More apps by Securitas AB

- [Securitas Personal Safety](https://appshunter.io/ios/app/securitas-personal-safety/id877617684)
- [Securitas Connect](https://appshunter.io/ios/app/securitas-connect/id1111700213)
- [SCP](https://appshunter.io/ios/app/scp/id1445865399)
- [Stanley Video Viewer Plus](https://appshunter.io/ios/app/stanley-video-viewer-plus/id1448669448)
- [MySecuritas](https://appshunter.io/ios/app/mysecuritas/id1452779563)

All apps by Securitas AB: https://appshunter.io/developer/436319381

## Related topics

[securestat all-clear](https://appshunter.io/ios/topics/securestat-all-clear) · [securitas myconnect](https://appshunter.io/ios/topics/securitas-myconnect)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*