# Secureworks Mobile > Mobile platform for managing security tickets and threat intelligence for businesses. (iPhone/iPad app by SecureWorks, Inc..) - Source: https://appshunter.io/ios/app/secureworks-mobile/id533072046 (this page in markdown: same URL + `.md`) - Developer: [SecureWorks, Inc.](https://appshunter.io/developer/1113732698) - Category: Business - Price: Free - Rating: 4.10/5 from 8 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 51 MB - Languages: American English - Released: 2012-09-15 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/secureworks-mobile/id533072046/reviews.md ## What is Secureworks Mobile? The Secureworks Mobile App is creating a relaxing experience for clients who are on the go, whether you are a small business or a large enterprise. Search, view, create, and modify your tickets, so you can quickly view ticket status, decide on next steps, and share the most relevant information with your teams – all without calling the Security Operations Center (SOC). You can also view the latest Threat Intelligence reports such as the Secureworks Counter Threat Unit™ (CTU™) Tips and Vulnerability information. The Secureworks Mobile App is also tied to the Secureworks Client Portal so you can find and view your tickets whether you are on the go or sitting at your desk. Secureworks enriches your defenses with intelligence from the 250-billion cyber events we observe each day, across our 4,400 clients in more than 55 countries. By investing in supervised machine learning and analytics, as well as our technical experts, we have automated and accelerated event detection, correlation, and contextualization. That means you can identify threats more quickly and take action quickly to reduce your risk. Use the Secureworks Mobile app to: • Receive security incident alerts directly to your mobile device • Review/update/create tickets for your critical security events • Quickly decide on next steps and share the relevant information with your teams • Easy access to the Secureworks Client Portal ## Key features - Manage security tickets - View threat intelligence reports - Receive security incident alerts - Create and modify tickets - Access Client Portal - Share relevant information with teams ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/secureworks-mobile/id533072046/reviews.md ### 5/5 — Great app *2017-03-28, version 3.0* This app is amazing! Receiving mobile alerts for my security incidents makes my life so much easier. ### 1/5 — Junk *2016-01-19, version 2.0.6* This app is absolutely worthless. The app is outdated and buggy. It's better to just use the portal. ### 1/5 — Doesn't work *2015-05-21, version 2.0.6* I follow all the instructions and all this app does is show two buttons for register or already registered. In my secure works online portal I confirmed my device. Now it says to refresh the app. I do that and all it does is blink at me. Useless. Better off using safari and pinning the secure works portal as an icon to the phone. ### 1/5 — App doesn't work *2014-10-05, version 1.0* Sometimes it opens sometimes it doesn't. Pretty much like the portal it does what it wants. Very disappointed lately with this product. ### 3/5 — IOS 8 Bug *2014-09-29, version 1.0* Unable to save correspondence to hand ticket to SOC in IOS 8 ### 1/5 — Does not work on 5c *2014-01-09, version 1.0* The app is unable to register to the portal on a 5c device. ### 2/5 — Desperate for an Update *2013-10-18, version 1.0* Yes, if you're a SecureWorks customer you can use this to see your tickets, incidents, and threat intel. Yet this app has not been updated in a long, long time- Apple was on iOS 4 the last time Dell updated this app! Obviously it's not iOS7 ready, nor iPhone 5/5S ready. Still functional, but ugly, backwards and old. ## Frequently asked questions about Secureworks Mobile ### What is Secureworks Mobile? Secureworks Mobile is a business application that allows users to manage security tickets, view threat intelligence reports, and receive security incident alerts directly on their mobile devices. It provides a convenient way to stay informed and manage critical security events while on the go. ### How does Secureworks Mobile help businesses? It helps businesses by enabling quick access to ticket status, facilitating decision-making on next steps, and allowing easy sharing of relevant information with teams. Users can also stay updated with the latest threat intelligence and vulnerability information. ### Can I create and modify tickets with Secureworks Mobile? Yes, you can search, view, create, and modify your tickets directly through the Secureworks Mobile app. This functionality ensures that security events can be managed efficiently regardless of your location. ### What kind of threat intelligence is available on Secureworks Mobile? The app provides access to the latest Threat Intelligence reports, including Secureworks Counter Threat Unit™ (CTU™) Tips and Vulnerability information. This helps businesses stay informed about current cyber threats. ### Is Secureworks Mobile available on different devices? Yes, Secureworks Mobile is supported on iPhone, iPad, and iPod devices. It is designed to offer a seamless experience across Apple's mobile ecosystem. ### How often is Secureworks Mobile updated? The latest version of Secureworks Mobile is 8.6.1, which was last updated on February 23, 2023. Updates typically include improvements to functionality and security. ### What is the user rating for Secureworks Mobile? Secureworks Mobile has a user rating of 4.1 stars based on 8 ratings. This indicates a generally positive reception from its user base. ### Is Secureworks Mobile free to use? Yes, Secureworks Mobile is available for free. There are no upfront costs associated with downloading or using the core features of the application. ## Version history (last 5 releases) ### 8.6.1 — 2023-02-23 Bug fixes and improvements ### 8.6.0 — 2023-01-12 Bug fixes and improvements ### 8.5.2 — 2022-04-12 Bug fixes and improvements ### 8.5.1 — 2022-01-10 * Registration revoke * Bug fixes and improvements ### 8.5.0 — 2021-11-08 * Secureworks branding updates * Device Registration with verification code * Added new rules for the user passwords - Now the user should use strong passwords * Improvements and bug fixes ## Apps similar to Secureworks Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [Alert Logic](https://appshunter.io/ios/app/alert-logic/id1502145835) | 5.0 (2) | Free | Business | | [ISC2 Security Congress 2025](https://appshunter.io/ios/app/isc2-security-congress-2025/id6443583956) | 3.5 (4) | Free | Business | | [TrendAI Vision One™](https://appshunter.io/ios/app/trendai-vision-one/id6444749127) | 3.9 (12) | Free | Business | | [Recorded Future](https://appshunter.io/ios/app/recorded-future/id1435597894) | 4.8 (43) | Free | Business | | [TrendConnect](https://appshunter.io/ios/app/trendconnect/id1457960874) | 3.0 (4) | Free | Business | | [Dell AIOps](https://appshunter.io/ios/app/dell-aiops/id1438499574) | 4.1 (19) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*