# Secureworks Mobile — user reviews

> 7 indexed App Store user reviews of Secureworks Mobile by SecureWorks, Inc., rated 4.10/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/secureworks-mobile/id533072046/reviews
- App overview in markdown: https://appshunter.io/ios/app/secureworks-mobile/id533072046.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — Junk

*2016-01-19, version 2.0.6*

This app is absolutely worthless.  The app is outdated and buggy.  It's better to just use the portal.

### 1/5 — Doesn't work

*2015-05-21, version 2.0.6*

I follow all the instructions and all this app does is show two buttons for register or already registered.  In my secure works online portal I confirmed my device.  Now it says to refresh the app.  I do that and all it does is blink at me.  Useless.  Better off using safari and pinning the secure works portal as an icon to the phone.

### 1/5 — App doesn't work

*2014-10-05, version 1.0*

Sometimes it opens sometimes it doesn't. Pretty much like the portal it does what it wants. Very disappointed lately with this product.

### 1/5 — Does not work on 5c

*2014-01-09, version 1.0*

The app is unable to register to the portal on a 5c device.

### 2/5 — Desperate for an Update

*2013-10-18, version 1.0*

Yes, if you're a SecureWorks customer you can use this to see your tickets, incidents, and threat intel. Yet this app has not been updated in a long, long time- Apple was on iOS 4 the last time Dell updated this app! Obviously it's not iOS7 ready, nor iPhone 5/5S ready. Still functional, but ugly, backwards and old.

### 3/5 — IOS 8 Bug

*2014-09-29, version 1.0*

Unable to save correspondence to hand ticket to SOC in IOS 8

### 5/5 — Great app

*2017-03-28, version 3.0*

This app is amazing!  Receiving mobile alerts for my security incidents makes my life so much easier.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*