# Securian Financial

> Mobile app for managing workplace retirement, life insurance, and annuities. (iPhone/iPad app by Securian Financial Group.)

- Source: https://appshunter.io/ios/app/securian-financial/id1514146482 (this page in markdown: same URL + `.md`)
- Developer: [Securian Financial Group](https://appshunter.io/developer/526781932)
- Category: Finance
- Price: Free
- Rating: 4.76/5 from 1,013 App Store ratings · 26 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 24 MB
- Languages: English
- Released: 2020-08-06
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/securian-financial/id1514146482/reviews.md

## What is Securian Financial?

Manage your workplace retirement benefits, as well as your life insurance and annuities purchased through a financial professional on-the-go with the Securian Financial app for iPhone® and iPad®.  

This app allows you to: 
• View your account balances
• See your balance breakdown by investment option
• View and change your investment allocations
• Make balance transfers and enroll in auto-rebalancing
• View or download statements, plan documents, notices, and forms 

Availability of features may vary based on your employer and plan. Account data shown in screenshots is shown for illustrative purposes only. 

iPhone® and iPad® are registered trademarks of Apple Inc.

Securian Financial is the marketing name for Securian Financial Group, Inc., and its subsidiaries. Insurance products are issued by its subsidiary insurance companies, including Minnesota Life Insurance Company and Securian Life Insurance Company, a New York authorized insurer. Variable products are distributed by Securian Financial Services, Inc., member FINRA.

Securian Financial's qualified retirement plan products are offered through a group variable annuity contract issued by Minnesota Life Insurance Company.

Effective December 1, 2022, Securian Financial Group, Inc., sold its retirement recordkeeping business to Standard Insurance Company. References to Securian Financial's retirement plan business and services refer to The Standard. More information about the transaction is available at securian.com/retirement.

©2023 Securian Financial Group, Inc. All rights reserved.

## Key features

- View account balances
- See balance breakdown
- Change investment allocations
- Make balance transfers
- Enroll in auto-rebalancing
- View or download statements

## What do users think of Securian Financial?

Overall sentiment: negative

**Pros**

- 💡 Financial Freedom
- 👍 Easy to use interface and design
- 👍 Solid app
- 👍 Great retirement planning tool
- 👍 Easy to track my retirement savings
- 👍 Great app!

**Cons**

- 🐛 App not formatted for iPad
- 🐛 Biometric update not working
- 🐛 Error messages and server issues
- 🐛 Clunky, unoptimized experience
- 🐛 Lack of real-time data and PDF-only access
- 🐛 App not working, unable to log in
- 🚫 Terrible customer service

**Commonly reported bugs**

- App crashes and shows error messages
- App not loading after login
- Password works on website but not app

**Most requested features**

- Include all accounts including life insurance policies
- Upgrade the app further after acquisition

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/securian-financial/id1514146482/reviews.md

### 3/5 — iPad compatible Ap NEEDED

*2024-01-21*

The Ap is not formatted for use on iPad, making it difficult to view and work on an iPad.

**Developer response:** Hi Jason CoMO, Your input helps us improve our app and enhance the user experience Thank you for your feedback!  -cm

### 2/5 — Issue after biometric update

*2023-06-02*

I uninstalled and reinstalled the app as directed and found the update has not worked. I still cannot use biometrics.

**Developer response:** Hi Miz4tune:  Thank you for bringing this to our attention.  We are working hard on fixing this issue. -CM

### 1/5 — Error message

*2023-02-28*

The App. shows an error message and nothing can be done.

**Developer response:** Hi clutch cargo2.  Thank you for reporting this issue.  Our development team is currently researching and will deploy a fix as soon as they can. -CM

### 1/5 — Outage

*2023-02-27*

I haven’t been able to launch the new version.  It can not find the server it is looking for.  I brought this to their attention with no resolution

**Developer response:** Hi Almag23: Thank you for reporting this issue.  Our development team is currently researching and will deploy a fix as soon as they can. -CM

### 5/5 — Financial Freedom

*2023-02-27*

Accessing all documents and charts for all investment portfolios and retirement has never been easier I hope it upgrades more once the acquisition occurs

**Developer response:** Hi Happy Chic 0312.  Thank you for your feedback!  -CM

### 1/5 — Just a repackaged website

*2022-11-04, version 2.7*

This app is nothing more than a web browser packaged as an “app”. You can get an identical experience by jump going to their website from your phone. 

All that to say, this is a pretty clunky, unoptimized way to interface with your finances.

**Developer response:** Hello: Thank you for your detailed feedback about the Securian Retirement mobile app. Comments like yours are invaluable in helping us make improvements to our participants’ experience and we will consider yours carefully. ~CM

### 1/5 — Worst financial app available

*2022-07-09, version 2.5*

Securian’s mobile app is terrible. Like, comically bad. It’s as if the creators never bothered to try their own app.
If I wasn’t forced to use Securian through my employer I never would.

Here are some of the top reasons:
1.  Investment Performance info is only accessible via PDF. So, if you’re using your phone, it’s incredibly difficult to read. 

2. Complete lack of real-time data. Compared to day, Fidelity’s app, Securian is a joke. Securian only shows you historical data, so you have no idea how your investments are actually doing in the marketplace. 

3. Statements, like Investment Performance, is only accessible via PDF. So again, why bother creating a mobile app? It’s basically unusable.

4. iPad version is terribly configured. Very difficult UX.

5. Statements access is often inaccessible due to “Technical Difficulties.” The entire a Securian app is one giant Technical Difficulty.

**Developer response:** Hello: Thank you for your detailed feedback about the Securian Retirement mobile app. Comments like yours are invaluable in helping us make improvements to our participants’ experience and we will consider yours carefully. ~DJ

### 1/5 — Disappointed customer

*2022-04-22, version 2.4*

App does not work. Unable to log in.  The website works perfectly.

**Developer response:** Hello. The same user ID and password should work on both the website and app. Please contact customer service (Retirement Plans 1-800-233-2881 or Insurance, Investments and Annuities 1-833-810-8260) for assistance. Thank you ~BW

### 1/5 — Terrible customer service

*2022-02-19, version 2.1*

My company switched to this plan this year. Very bad customer service.  If you call the number you cannot get a hold of a real person.  No chat support.  

The app itself won’t work.  Every time I log in and it asks me to send a request for temporary access code it says unexpected error has occurred.  It has been like this for a week. 

No help at all. 

I have to tell HR we have to switch off this company.

### 2/5 — Message Supports is non-existent

*2021-11-11, version 1.9*

I’ve tried messaging 2 separate times and get no response. Horrible customer service.

**Developer response:** Hello: I apologize you have not been able to get through to our customer service area. If you could please send us an email to app@securian.com with your full name and phone number, we will have a member of our customer service team reach out to you directly. ~BW

## Frequently asked questions about Securian Financial

### What can I do with the Securian Financial app?

The app allows you to manage your workplace retirement benefits, life insurance, and annuities. You can view account balances, see a breakdown by investment option, change your investment allocations, make balance transfers, and enroll in auto-rebalancing. You can also view or download statements, plan documents, notices, and forms.

### Is the Securian Financial app free to use?

Yes, the app is available for free. There are no in-app purchases or advertisements mentioned in the provided description.

### What devices is the Securian Financial app compatible with?

The app is designed for iPhone® and iPad®, indicating compatibility with Apple's iOS mobile operating system.

### Will all features be available to me?

The availability of features may vary depending on your employer and the specific plan you have. Account data shown in screenshots is for illustrative purposes only.

### What types of financial products can I manage with this app?

You can manage workplace retirement benefits, as well as life insurance and annuities that were purchased through a financial professional.

## Version history (last 5 releases)

### 5.4 — 2024-08-04

Performance and stability updates

### 5.3 — 2024-07-16

Performance and stability updates

### 5.1 — 2024-06-07

Performance and stability updates

### 5.0 — 2024-05-20

Performance and stability updates

### 4.6 — 2024-04-28

Performance and stability updates

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## More apps by Securian Financial Group

- [SyncUp for Employees](https://appshunter.io/ios/app/syncup-for-employees/id6720763953)

All apps by Securian Financial Group: https://appshunter.io/developer/526781932

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*