# Security Bank App — The all-new BetterBanking app!

> Comprehensive mobile banking app for managing accounts, payments, and credit cards. (iPhone/iPad app by Security Bank Corporation.)

- Source: https://appshunter.io/ios/app/security-bank-app/id6476122865 (this page in markdown: same URL + `.md`)
- Developer: [Security Bank Corporation](https://appshunter.io/developer/977294211)
- Category: Finance
- Price: Free
- Rating: 2.40/5 from 65 App Store ratings · 141 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 114 MB
- Languages: American English
- Released: 2024-08-02
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/security-bank-app/id6476122865/reviews.md

## What is Security Bank App?

BetterBanking™ starts here. Simple. Fast. Personal.
Open accounts, send money, pay bills, manage cards, and grow your savings, all from one app.

Open an account in minutes
Sign up with one valid ID and a quick selfie.
Already have a Security Bank account? Just register and everything syncs automatically.

Send money in seconds
Transfer funds via InstaPay or PESONet, or scan and pay with QR Ph at over one million merchants.
Gold Circle members and Wealth customers enjoy unlimited free InstaPay transfers.
Pay thousands of billers in one place.

Save more with GoalSetter
Use GoalSetter to build savings Goals and grow your money with tiered interest.

Stay in control of your cards
Activate, lock, or unlock your cards anytime.
Turn purchases into installments with ChargeLight or access funds instantly with Ready Cash.

Travel with confidence
Manage your card in the app and pay for travel fares with your Security Bank Platinum or World Mastercard to get free travel insurance for accidents, flight cancellations, and baggage loss.

Designed around you
Choose from accounts like Easy Savings, All Access, Money Builder, and USD Savings.

Talk to a real person, anytime
Get real-time updates and support when you need it.
Connect with a real support specialist through in-app live chat, 24/7.

Reliable banking you can count on
The Security Bank app is available over 99% of the time, helping ensure uninterrupted access to your finances.

Deposits are insured by PDIC up to ₱1 Million per depositor. Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph     
 
For assistance, visit the Help Center in the app or contact: customercare@securitybank.com.ph or (+632) 8887 9188

## Key features

- Quick Balance check
- Simplified Bills Payment
- Transfer Money (InstaPay)
- Card Control (lock/unlock, budget alerts)
- Open eSecure Savings accounts
- eGiveCash (cardless withdrawals)
- Mobile Top-Up

## What do users think of Security Bank App?

Overall sentiment: negative

**Pros**

- 🚀 Smooth and sleek app
- 🚀 Real-time transactions and credit card updates
- 👍 Better than previous version

**Cons**

- 🐛 Unable to register/login
- 🐛 OTP issues, especially for international numbers
- 🐛 Incorrect information errors
- 🐛 Bugs and glitches
- 🐛 Cooldown period for transactions
- 🐛 Accounts not shown in the app

**Commonly reported bugs**

- Keyboard not popping up for OTP input
- Notification settings issue for PIN setup
- Incorrect country code icon for USA
- Login issues after registration

**Most requested features**

- Transaction descriptions (e.g., store names)
- Email notifications for successful fund transfers

## Recent user reviews (10 of 141)

All indexed reviews: https://appshunter.io/ios/app/security-bank-app/id6476122865/reviews.md

### 1/5 — Useless

*2026-07-24, version 1.48.0*

Not working!!!

### 1/5 — No offline OTP code and can't unlock my card

*2026-07-19, version 1.47.0*

I can't unlock my card through the app. I tried logging on the website, but there was no notification in the app and when I tried generating an offline OTP, no code was given. It was just a black space with a countdown timer. So disappointing and a hassle.

### 5/5 — Better banking experience

*2026-06-20*

The recent update provided a better banking expience

**Developer response:** We’re delighted to hear that, DonEA_123! We’ll share your feedback with the entire team to keep them motivated in upholding our commitment to BetterBanking. It’s always a pleasure to assist you—thank you, and please stay safe.

### 2/5 — App not working smoothly

*2026-06-19, version 1.46.1*

Everytime I open this app , it says " Security Bank has detected non secure connection," and then I have to uninstall and install it again and go thru the biometrics,facial recognition and phone passcode confirmation! So annoying and time consuming. This (bug) should be fixed! The old app worked better.B

### 5/5 — Convenient banking access from abroad

*2026-06-17*

The app works well for me. Since I am far from the Philippines, I opened a Security Bank account so I can easily access my funds and make my monthly mortgage payments. It provides easy access, and I can conveniently monitor all the money coming in and going out of my account.

I hope that in the future, my mortgage loan details will also be available in the app so I can easily check my remaining mortgage balance.

**Developer response:** Thank you for sharing your feedback, Jezreel.  We’re glad to know that the app works well for you and provides convenient access to your funds, especially for your monthly mortgage payments while abroad. We appreciate your suggestion to have mortgage loan details available in the app, and please be assured that this has been noted as part of our continuous enhancements for a BetterBanking experience.

### 5/5 — Best PH bank app

*2026-05-11, version 1.43.0*

Not sure why this only has 1-star reviews, but once you’ve used the app, you will surely experience a very good kind of app.

5/5 for sure!

### 1/5 — Not User Friendly

*2026-04-13, version 1.43.0*

Not user friendly,,

### 1/5 — Makes no sense at all

*2026-01-07, version 1.40.0*

Stop requiring using the app just to login to the website.

### 2/5 — I cant login after I updated the Security Bank app.

*2025-11-27, version 1.37.2*

When I open to check my security bank app, it requires me to update to new app, and I can’t able to open my previous version of the app which is quite stable and I am always using it. But then after the update, I can no longer login, my credentials is nit working. I tried to click forgot password but it is not working. I tried to call customer service and she asked me to re-install the app whuch I followed her instructions. But then I still unable to login to the security bank new updated app. Can someone from security bank to help me on this?

### 1/5 — OTP is not working

*2025-11-26, version 1.37.2*

The older version was better. I changed my phone so I needed to log in to register my device but I'm not receiving an OTP even when my philippine number is active and on roaming. I cant say that there is something wrong on my end as I am receiving OTP's for my other bank accounts.

## Frequently asked questions about Security Bank App

### What can I do with the Security Bank App?

The app allows you to manage your bank accounts, check balances, pay bills, transfer money to other accounts, and reload prepaid phones. You can also control your credit cards, open new savings accounts, and make cardless withdrawals.

### How do I register for the new Security Bank App?

You will need to register again using your account details. Ensure your device's date and time settings are set to automatic and enable notifications for a successful registration. Saved favorites and scheduled transactions should migrate automatically.

### Is the Security Bank App free to use?

Yes, the app is free to download and use. There are no subscription fees or ads mentioned in the description. Wealth clients and Gold Circle members may also enjoy unlimited free InstaPay fund transfers.

### Can I use the app on multiple devices?

For security reasons, you can only enroll one mobile device at a time. This ensures that only your designated device can authorize web logins and transactions, providing an extra layer of protection.

### What if I have a joint account?

Shared access to Joint 'OR' accounts can be managed by all account holders if they register. Joint accounts are auto-synced, but only Joint 'OR' accounts can be viewed in the app. Joint 'AND' and Joint ITF accounts are not eligible for online enrollment.

## Version history (last 5 releases)

### 1.51.0 — 2026-09-01

We updated the Security Bank app so old notifications clear automatically, with smoother Debit Card Control loading and clearer messages.

### 1.50.2 — 2026-08-25

We made fixes to help keep the app reliable, so you can continue enjoying a BetterBanking™ experience.

### 1.50.1 — 2026-08-10

We made fixes to help keep the app reliable, so you can continue enjoying a BetterBanking™ experience.

### 1.50.0 — 2026-08-03

Set limits, lock/unlock your debit card, and get detailed alerts. Added protection includes location access you allow, transaction pauses, and fixes.

### 1.48.0 — 2026-07-22

We made fixes to help the Security Bank app work better, so you can keep enjoying a BetterBanking™ experience.

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## More apps by Security Bank Corporation

- [Security Bank Mobile](https://appshunter.io/ios/app/security-bank-mobile/id978413670)
- [Security Bank Online](https://appshunter.io/ios/app/security-bank-online/id1468268242)
- [Security Bank QR Pay](https://appshunter.io/ios/app/security-bank-qr-pay/id1666476002)
- [Security Bank Business](https://appshunter.io/ios/app/security-bank-business/id6590609016)
- [DigiBanker Pro](https://appshunter.io/ios/app/digibanker-pro/id6590609040)

All apps by Security Bank Corporation: https://appshunter.io/developer/977294211

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*