# Security Camera - Smart Home — user reviews > 38 indexed App Store user reviews of Security Camera by Security 360, rated 4.70/5 from 546 ratings. - Source: https://appshunter.io/ios/app/security-camera-smart-home/id6738720524/reviews - App overview in markdown: https://appshunter.io/ios/app/security-camera-smart-home/id6738720524.md - Rating breakdown: 5★ 459 · 4★ 46 · 3★ 14 · 2★ 3 · 1★ 24 ## What do users think of Security Camera? Overall sentiment: negative **Pros** - 🙂 Smart home features - ⭐ Great app **Cons** - 🚫 Scam app - 💰 Charges even after cancellation - 🔍 Difficult to cancel subscription - 🤔 Mistaken for another app **Commonly reported bugs** - Subscription issues - Billing problems **Most requested features** - Refund process improvement - Clearer subscription details ## Newest reviews (11 of 38) ### 1/5 — Subscription Fee *2025-12-20, version 2.1* I don’t want to pay weekly for what ever I’m being forced to pay but I had to yo down load the app so my Ring doorbell would work. ### 1/5 — No customer service and it’s a scam *2025-11-30, version 2.1* Tried numerous times to get in touch with the customer service team and never had a response. And just like lots of other people, I mistakenly downloaded and bought a subscription and was unable to get a refund, even minutes after the purchase. This is a scam. ### 1/5 — NOT the official Ring app *2025-11-23, version 2.1* I accidentally downloaded this thinking it was the official Ring doorbell app, it’s not. The website and support don’t seem reliable, and I cancelled right away. Posting this to help others avoid the same mistake. ### 1/5 — Hope you read better than I did *2025-10-25, version 2.1* Like so many here I bought a camera and searched for it. This is the first app that popped up. The icon and color are similar and I just clicked through. I was more than annoyed to see it was a paid app but I did it and then tried to set up. Obviously it wouldn't connect cause I had the wrong app. No way to cancel, no emailed confirmation, no choice but to dispute the charge with my bank. This might be a legitimate app but it's sketchy and gives major scam vibes. ### 1/5 — Scam *2025-10-24, version 2.1* First thing to pop up not knowing it’s not the real ring and can’t get a refund ### 1/5 — Still Charged!!! *2025-08-10, version 2.0* I downloaded thinking it was for my camera and did the free trial and canceled the trial and was still charged for the subscription ### 1/5 — Be careful *2025-05-26, version 1.1.1* Make sure you Theo is the app you need. I accidentally downloaded this app by mistake and paid 39.99 +tx and realized this was the wrong app. I went through apple 2xs and the developer literally stole my money and refuses to refund. Though I mistakenly downloaded it, I shouldn’t be charged for an app I will never use and have since deleted it. This is bad business practice and customer service! ### 1/5 — I canceled within hrs an still got charged *2025-05-20, version 1.1.1* Even tho I cancelled through apple and emailed the company. I was still charged. They don’t make it easy to cancel. Do not download this app. Quality app offer a trial period. They know their app is garbage so they scam people out of their hard earned money ### 1/5 — Needing a Refund - Double check to make sure this is the app you need!!!! *2025-05-16, version 1.1.1* I accidentally downloaded this app and subscribed thinking it was for my Kasa camera. Once I realized my mistake I cancelled through Apple and then emailed customer support. After a week of back and forth emails, their latest reply is “please ask for tech support”. What????? ### 1/5 — I canceled within hrs an still got charged *2025-05-14* Even tho I cancelled through apple and emailed the company. I was still charged. They don’t make it easy to cancel. Do not download this app. **Developer response:** Dear Mikee0417, let us know if you need help and we'll do our best to support you. support@bytefrontiersoft.com Thank you for your understanding. ### 1/5 — Scam *2025-05-05, version 1.1.1* Totally a scam. DONT even download it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-04-17, version 2.1* This thing came up while trying to put a new blink system into operation. They present as if they’re actually the blink app and I stupidly believed them. They got me to pay them 40 bucks for a supposed subscription. My bad! Don’t fall for it. ### 1/5 — NOT WORTH $10 a WEEK! *2026-03-31, version 2.1* Are you kidding me? The nearly $10 a week should be the monthly charge, like some other camera systems are. Not only is it crazy expensive, the reliability is poor, the app crashes or fails to record movement. Sensitivity is nearly impossible to adjust properly. I’m giving this POS the TRASH, along with their nerve to charge so much for such an inadequate system. ### 1/5 — No working and charging 60 dollars *2026-03-29, version 2.1* Scam 60 dollars charge for nothing ### 1/5 — Too expensive *2026-03-20, version 2.1* The camera cost some 120$ , the monthly fees cost 60 $ !!!!. Crazy . U should put a note about your monthly fees on the box so we get informed before buying ...this is the first time i give one star review ever . ### 1/5 — Scam *2026-03-08, version 2.1* Says it connects with certain home security apps but won’t let you proceed with paying- then there are no avenues for a refund. ### 1/5 — SCAM. Does not work *2026-02-21, version 2.1* Do not pay for this. Download the correct app that is directly associated with the device. This is a total scam it does NOT work and it shares all your security data. ### 1/5 — Scam *2026-02-09, version 2.1* Signed up 29.99$ subscription and received no service. I couldn't connect my camera and falls advertise that it was compatible with my camera brand tapo only realize after paying it was scam. Can't select anything on the screen and then no support to request refund I have been robbed my this app ### 1/5 — Expensive *2026-01-28, version 2.1* Clicked on the app by mistake and was charged £29.99 for an annual subscription. Asked for a refund straight away under the consumer goods acts but they refused. ### 1/5 — Scam *2026-01-26, version 2.1* Scam ### 1/5 — Does it do anything? *2026-01-05, version 2.1* I can’t do anything on this app. I paid the $30. I can’t click any button. It’s like nothing on the app works at all except for the help center and it wasn’t much help. ## Most praised reviews (10 highest-rated) ### 5/5 — Daniel25 *2026-02-05, version 2.1* Sandoval12! ### 5/5 — Great System *2026-01-13, version 2.1* This Ring camera works great.beautiful view of the front lawn!! ### 5/5 — 👍Does the job *2025-11-23, version 2.1* I mostly use this for TV and printer scanning. It's simple, thorough, and a reliable little helper for my smart home network. Does its job well. ### 5/5 — Peace of mind at an Airbnb *2025-11-23, version 2.1* I stayed in an Airbnb last week and got this weird feeling, you know? So I downloaded this app for the free trial. The network scan found a bunch of devices, including a couple of network cameras I didn't know about. The app did a risk assessment and listed them. I was honestly a little scared at first, but having the app tell me what was on the network made me feel so much better. It gave me the info I needed. Really glad I had it. ### 5/5 — Vitaly *2025-09-29* Porumbesku **Developer response:** Dear user, we appreciate your feedback. Thank you for liking our app and hope for continued support. ### 5/5 — Smart Home *2025-05-20, version 1.1.1* It can be fantastic ### 5/5 — Great *2025-04-24, version 1.1.1* Thank you ### 4/5 — Trying the trial *2025-11-15* Just started the free trial to scan for cameras on my network. So far it seems good. Hoping it gives me some peace of mind while I'm away. ### 4/5 — Great for roommates *2025-11-14* My roommate set up this app for our apartment, and although the initial device scan took a minute, it was definitely worth it. The network scanning is amazing—it found all our smart plugs, the TV, everything. I love that I can see all the devices connected to our Wi-Fi right from my phone. The only thing I don't like is that sometimes it takes a couple tries to get a cọmplete list, and the names it gives devices are a little weird sometimes. But other than that, I love the cọmprehensive feeling it gives me! The risk assessment part makes me feel like I have more control over our home network security. ### 3/5 — Crashes *2026-01-20, version 2.1* App started crashing about two weeks ago. I’ve uninstalled it and restart my phone. I even restored my phone still it crashes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*