# Security Home - Camera Connect — user reviews > 363 indexed App Store user reviews of Security Home by CyberApps Studio, rated 4.30/5 from 10,526 ratings. - Source: https://appshunter.io/ios/app/security-home-camera-connect/id6695740469/reviews - App overview in markdown: https://appshunter.io/ios/app/security-home-camera-connect/id6695740469.md - Rating breakdown: 5★ 7,949 · 4★ 795 · 3★ 413 · 2★ 233 · 1★ 1,136 ## What do users think of Security Home? Overall sentiment: negative **Cons** - 🚫 Fraud/deceptive app - 💰 Overcharging/hidden fees - 🔒 Lack of refunds/customer support - 🔌 Camera connectivity issues - 📱 Incompatible with devices **Commonly reported bugs** - App not working as expected - Subscription issues **Most requested features** - Refund policy improvement - Better customer support ## Newest reviews (11 of 363) ### 1/5 — No sirve *2026-05-21, version 1.3* Cobran mucho y no funciona ### 1/5 — Register registering machine on phone *2026-05-16, version 1.3* Yeah, I can’t register my phone. I don’t have enough money in the bank to pay for the annual fee. Can I just pay for one wash at a time? ### 4/5 — Pariente *2026-05-09, version 1.3* Taqueria los parientes ### 1/5 — Too many adverts *2026-05-04, version 1.3* Can’t see in an emergency due to stupid averts butting in ### 1/5 — Rubbish. *2026-04-26, version 1.3* I downloaded this app paid the money and it doesn’t work and I can’t get a response about a refund ### 1/5 — Camera *2026-04-25, version 1.3* I don’t know how to get the app because mine keeps saying I have to pay for it and I can’t see anything thank you bye ### 3/5 — So *2026-04-12, version 1.3* Awesome ### 1/5 — Cancel subscription *2026-03-08, version 1.3* Will not let me cancel subscription, scam app ### 1/5 — Falsely advertised *2026-03-06, version 1.3* I was trying to set up my camera and downloaded this app and record. I had to pay $39.99 for the year and turns out this is their Instagram app. It is not needed. I tried to get a refund 2 seconds later and of course could not. Do not download ### 1/5 — Security Home-Camera Connects *2026-03-03, version 1.3* This was false advertisement it never started that I had to buy a subscription and I’ll be returning this immediately. Furthermore, it is a lack of customer service support and it’s very difficult to connect camera to the iPhone. It doesn’t work for Bluetooth or my internet connection. I wouldn’t recommend using this product or service provider. Do not buy and it never pairs to the device on multiple attempts I decided to get my money back. Thank you for giving out false information. ### 1/5 — Waste of money *2026-02-28, version 1.3* Don’t waste your money on this camera. You can’t use unless you subscribe and pay them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rip off *2026-08-18, version 1.3* They ripped me off $42 and app did not work and they would not refund my money. Do not be fouled like me. Do not download app. ### 1/5 — Totally disappointed *2026-07-18, version 1.3* After I set it up how it going and it was everything they said could do one day it wasn’t working and they would not let me get back online again ### 1/5 — I got screwed *2026-07-04, version 1.3* I was led to believe there was a non-subscription option. I just trashed a perfectly good garage camera because it stopped working after my “trial” period. ### 1/5 — No one will contact you back *2026-06-27, version 1.3* I have now sent two emails this week with no response. ### 1/5 — Very unhappy with this purchase *2026-06-26, version 1.3* Could not put my camera on line or sign in and will probably have to return it and cancel my subscription. ### 1/5 — Malo *2026-06-19, version 1.3* No se puede usar si no pagas es un asco esto ### 1/5 — Junk *2026-06-09, version 1.3* Why can’t connect to Yi OT camera app ### 1/5 — Worthless to me!! *2026-05-27, version 1.3* I see no benefits whatsoever and would not buy again...PERIOD!! ### 1/5 — Access no longer active on our phones *2026-05-22, version 1.3* We had Vico home and paid for our 2nd year and automatically. Now we can’t activate it again unless we pay again. I can’t find a number to call and the only way to get into the cameras is to pay again. I’ve tried to find a way to contact them and don’t have the original boxes. I tried to look it up about the company and nothing came up in my search. Maybe they’re not in business anymore. ### 1/5 — Only paid services *2026-05-22, version 1.3* Told to download to use a device with a camera but a scan to get you to pay for app ## Most praised reviews (10 highest-rated) ### 5/5 — Best Cameras Ever *2026-08-30, version 1.3* We have had different cameras through the years and these are the clearest, the most reliable cameras we ever had. I highly recommend getting them to everyone. ### 5/5 — Love camera *2026-07-31, version 1.3* Absolutely love this camera and would recommend to anyone! ### 5/5 — Perfeccion *2026-07-10, version 1.3* Excelente ‼️ ### 5/5 — Khangaran N *2026-06-23, version 1.3* No ### 5/5 — VicoHome camera *2026-04-16, version 1.3* For around 30 bucks and also rechargeable this is a great deal and works well… needs to be recharged in about a month ### 5/5 — Chabela *2026-04-15, version 1.3* Chabela ### 5/5 — Necesito ayuda *2026-03-23, version 1.3* Cómo puedo comprar piezas de el equipo ### 5/5 — KBSHBS *2026-03-07, version 1.3* Good ### 5/5 — Muy buena *2026-02-20, version 1.3* Camara ### 5/5 — Muy buenas *2026-02-09, version 1.3* Excelente --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*