# Security Service Mobile > Mobile banking app for account management, payments, and financial resources. (iPhone/iPad app by Security Service Federal Credit Union (SSFCU).) - Source: https://appshunter.io/ios/app/security-service-mobile/id1542856207 (this page in markdown: same URL + `.md`) - Developer: [Security Service Federal Credit Union (SSFCU)](https://appshunter.io/developer/605796361) - Category: Finance - Price: Free - Rating: 2.60/5 from 1,167 App Store ratings · 202 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 47 MB - Languages: American English - Released: 2021-01-10 - Data updated: 2026-08-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/security-service-mobile/id1542856207/reviews.md ## What is Security Service Mobile? Bank anywhere with Security Service Mobile. View your balance, transfer money, deposit checks, and pay bills in a few simple steps. It’s an easy, secure way to manage your accounts. Manage Your Accounts • View balances and transactions • Transfer money • Deposit checks • Set up alerts • Debit and credit card freeze/unfreeze • Set up a travel notice Make Payments & Transfers • Schedule, edit, or cancel payments with Bill Pay • Transfer money between your accounts • Set up credit card autopay • Send and receive money with Zelle® Helpful Resources • Branch and ATM locator • Direct access to your Power Protected Checking benefits • ID Monitoring access* • Credit score access* • Mobile phone claim access* *Power Protected Checking account holders only. Federally insured by NCUA. Standard data and text messaging rates may apply. Alerts are based upon the settings you establish. Mobile check deposit is subject to eligibility and qualification requirements. Most alerts are provided real-time, but some may not trigger an immediate alert. Security Service is not responsible for an alert not being sent or received. Standard data and text messaging rates may apply. Copyright © Security Service Federal Credit Union. All rights reserved. Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license. ## Key features - View account balances and transactions - Transfer money between accounts - Deposit checks via mobile - Schedule and pay bills - Freeze/unfreeze debit and credit cards - Set up account alerts - Find branches and ATMs ## What do users think of Security Service Mobile? Overall sentiment: negative **Pros** - 👍 Works great - 🚀 Seamless and intuitive - 💡 Awesome mobile deposit feature **Cons** - 🐛 Constant login issues - 🐛 Unreliable and frequently crashes - 🐛 Slow and unresponsive - 🐛 Buggy after updates - 🐛 Cannot log in or access accounts - 🐛 Inconsistent performance - 🐛 Freezes and force closes frequently **Commonly reported bugs** - Login screen freezes - Face ID/biometrics not working consistently - Delayed or missing transaction updates - Incorrect account balances shown - Mobile check deposit not functioning properly **Most requested features** - Dark mode option - Ability to transfer between family member accounts - Improve transaction details and history - Better organization and customization of accounts - Streamline login and authentication process - Improve mobile check deposit functionality ## Recent user reviews (10 of 202) All indexed reviews: https://appshunter.io/ios/app/security-service-mobile/id1542856207/reviews.md ### 1/5 — Unable to load App *2026-08-18, version 5.3.1* Frustrating the App starts acting weird when I’m out of the country. It doesn’t even load the sign in - just a blank screen with a circle in the middle of it. ### 1/5 — Constant battle *2026-08-13, version 5.3.1* Signing into this app and depositing checks are a constant battle. You would’ve thought with the amount they charge for account fees they could afford to pay decent IT techs and come up with a decent app ### 2/5 — Mobile deposit doesn’t work *2026-08-10, version 5.3.1* I can’t make a mobile deposit because every time I tap the camera icon, nothing happens. ### 1/5 — Login never works *2026-08-07, version 5.3.1* It would be so bloody nice to have the ability to login to my bank account once in a while. Developers need to fix this or I am going to straight up switch credit unions ### 1/5 — It’s 2026. Make an app that works. *2026-08-05, version 5.3.1* Unable to access camera buttons to submit mobile check deposit. ### 1/5 — This app is a pain in the B-hind! *2026-08-05, version 5.3.1* It seems like every couple of weeks you have to uninstall the app and reinstall. You try to sign in and it says retrieving your information and then goes back to the log in. Most inconvenient when you need to move money to your other account. ### 1/5 — Not loading *2026-08-03, version 5.3.1* Lately, every time I try to log in to my bank account, it won't load; it just stays on the home page, and it's frustrating to try to make transactions when the account just won't load. ### 2/5 — Meh! *2026-07-27, version 5.3.1* I’ve been to our local branch twice to get an issue resolved so I can pay my loan thru this app but no luck. I tried Zell, no luck. SSFCU says I can use it but can’t find it on my app but the manager can find it on her phone. I even tried authenticating an external account, no luck. Weird but I’m done. ### 1/5 — This app is so annoying *2026-07-21, version 5.3.1* Glitches every 5 seconds lucky enough to even log in sometimes but even if I do it says I can take out money stupid app ### 5/5 — SSFCU is Awesome *2026-07-07* I’ve been with SSFCU for 20+ years. They have been awesome. I travel all over the country and because of the app and branch banking, I can go to other credit unions and deposit check or get cash anywhere I’m at. Never had a problem with the app and have always been notified way in advance when they expect to have maintenance (usually on a Sunday night) on the system. I give them 5 ⭐️⭐️⭐️⭐️⭐️. **Developer response:** Hello Dawling, Thank you for taking the time to provide your feedback. If you have any more feedback or anything you'd like to see in the app, please contact us at MobileFeedback@ssfcu.org. ## Frequently asked questions about Security Service Mobile ### What can I do with the Security Service Mobile app? The app allows you to manage your bank accounts from your mobile device. You can view balances and transactions, transfer money between your accounts, deposit checks, and pay bills. It also offers features like setting up alerts, freezing cards, and locating branches and ATMs. ### Is the Security Service Mobile app free to use? Yes, the app is free to download and use. Standard data and text messaging rates may apply depending on your mobile carrier. There are no additional charges for using the core banking features within the app. ### What are the key features for managing accounts? Key account management features include viewing current balances and recent transactions, transferring funds between your Security Service accounts, and depositing checks directly through the app. You can also freeze or unfreeze your debit and credit cards for added security. ### How does the bill pay feature work? The Bill Pay feature allows you to schedule, edit, or cancel payments to your various billers. You can also set up automatic payments for your credit cards. This helps you manage your outgoing payments efficiently and avoid late fees. ### Who is eligible for features like ID Monitoring and Credit Score access? Features such as ID Monitoring, Credit Score access, and Mobile Phone Claim access are exclusively available to holders of a Power Protected Checking account. These are additional benefits provided to customers with this specific account type. ## Version history (last 5 releases) ### 5.4 — 2026-08-31 We're always working to make your experience better. This update includes behind-the-scenes enhancements to improve security, performance, and overall reliability. What's New: - Enhanced security protections - Stability and performance improvements - Technical updates and maintenance ### 5.3.1 — 2026-03-02 We’ve made some behind-the-scenes upgrades to keep things running smoothly and securely. Make sure auto-updates are on so you’re always up to date! What’s new: Technical fine-tuning ### 5.3 — 2026-02-24 We have partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family, and people you know. With Zelle® you can send money directly from your account to enrolled recipients in minutes, all from the convenience of our mobile app. We’ve made some behind-the-scenes upgrades to keep things running smoothly and securely. Turn on auto-updates to stay up to date! What’s new: • Send and receive money with Zelle® • Security enhancements • Technical fine-tuning ### 5.2.1 — 2026-01-13 We’ve made some behind-the-scenes upgrades to keep things running smoothly and securely. Make sure auto-updates are on so you’re always up to date! What’s new: Technical fine-tuning ### 5.2 — 2025-11-18 We’ve made some behind-the-scenes upgrades to keep things running smoothly and securely. Make sure auto-updates are on so you’re always up to date! What’s new: - Technical fine-tuning ## Apps similar to Security Service Mobile | App | Rating | Price | Category | | --- | --- | --- | --- | | [UFCU Mobile](https://appshunter.io/ios/app/ufcu-mobile/id1638772747) | 4.7 (21,031) | Free | Finance | | [Service CU Mobile Banking](https://appshunter.io/ios/app/service-cu-mobile-banking/id420732323) | 4.8 (12,991) | Free | Finance | | [Frost Bank](https://appshunter.io/ios/app/frost-bank/id605494138) | 4.9 (74,227) | Free | Finance | | [Wings CU (prev. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*