# Sedgwick Connect'23 — user reviews > 31 indexed App Store user reviews of Sedgwick Connect'23 by Sedgwick Claims Management Services, Inc., rated 1.63/5 from 78 ratings. - Source: https://appshunter.io/ios/app/sedgwick-connect23/id6466328685/reviews - App overview in markdown: https://appshunter.io/ios/app/sedgwick-connect23/id6466328685.md - Rating breakdown: 5★ 11 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 65 ## Newest reviews (19 of 31) ### 1/5 — App Review *2025-04-13, version 1.0* I am unable to access the app! It states there is a mandatory update but if you click the link it does nothing.This app is awful. I do not want to give it any stars ### 1/5 — App not functional *2025-04-07* You go to open the app and it keeps telling you to install the update. When you select the update button, it just puts you in the same loop. This needs to be fixed. ### 1/5 — Does not work *2025-02-14, version 1.0* Does not work. Like anything else Sedgwick does. ### 1/5 — Six months later in the app still does not work *2025-01-17* January 2025 the app still says you need to do a update and cycles you round and around there is no update Have you guys decided not to use this app? If so, please take it down ### 1/5 — Bad app *2025-01-15* Can’t use, it says click to update, and it won’t open ### 1/5 — App Won’t Update *2024-12-27, version 1.0* It says it requires a mandatory update before opening, but it never installs the update. The app as of 12-27-24 is unusable. ### 1/5 — App *2024-11-17, version 1.0* Doesn’t open til download the app ### 1/5 — Update???? *2024-10-31* Not able to update with provided link for updating. Brings you back here. ### 1/5 — App unusable *2024-10-31, version 1.0* App tell me to install an update, but there is no update available in the App Store ### 1/5 — Update *2024-10-07, version 1.0* Same here, cannot update ### 1/5 — App is unusable *2024-10-01* It says requires update and redirect to a install date link which redirect to “please update this app” then greyed out Not sure if the developer even tested the app before release ### 1/5 — Doesn't work *2024-09-07* My review is the same as the one above. It keeps telling you to update recycles back to the same page over and over again, just a vicious cycle. ### 1/5 — App unusable *2024-09-06* You can’t use the app because it requires an update that will not install. The app just leads you back to the download app site. Useless ### 1/5 — Claims *2024-08-14, version 1.0* I can’t really write a review, it keeps telling me to update the app, but….. It toggles back & forth. Gripes!! That app is awful to use. Beware! ### 1/5 — Update for Sedgwick 23 *2024-08-13* There is no update because the click on here for updates but it takes you in a circle. Can’t use it. ### 1/5 — Dreadful App *2024-07-27* I downloaded the latest version of the App a few minutes ago. On first opening the App it requires me to update the app. I then click on the link shown. The Apo does not update and the link takes me back to the App in the Apple Store. Bad implementation by the developer. ### 1/5 — Doesn’t work *2024-07-14* I just downloaded this app and it’s telling me to update. ### 1/5 — Can’t use app! *2024-07-09* Once download it, keep getting the message that it’s supposed to have an update. When you click on, it does not happen.😤😤 ### 1/5 — Same thing *2024-07-09* It won’t let you open the app. It goes to an update, then nothing happens, and won’t you do anything. I have a link saved on my PC, and it keeps telling me no connection. ## Most critical reviews (10 lowest-rated) ### 1/5 — Update required when no updated offered *2025-12-21* Months later and this place hasn’t fixed anything. Sedgwick is an L company As the title says, cant use the app because it says i have to update. Uninstalled and reinstalled Its bad and broken ### 1/5 — Update to Install *2025-10-21* I just downloaded the app and it says to update… that’s weird. I clicked the update to install and it takes me back to App Store and I opened it again and it says update to install. I’m so confused… why do you suggest using an app that clearly has issues, idk. ### 1/5 — Unable to Update *2025-09-24* I cannot up date the app. I am out on leave and need to communicate and upload forms and cannot. Extremely frustrating!!! Fix it. It just loops round and round. ### 1/5 — Horrible *2025-08-10* Need to file a claim for work and I can’t access any features says I need to update app and I just downloaded it ### 1/5 — App will not update *2025-07-19* App will not update in order to open it. You can’t delete it either !! ### 1/5 — App does not work! *2025-07-09, version 1.0* Horrible waste of time ### 1/5 — Update required when no updated offered *2025-06-18* As the title says, cant use the app because it says i have to update. Uninstalled and reinstalled Its bad and broken ### 1/5 — Connect 23 *2025-06-01* Downloaded this app for personal reasons . I can’t even open this App because it tells I need too update here or in the App Store. Go to the App Store and it’s no where to be found. I think Sedgwick needs to do some updating ! ### 1/5 — Nope *2025-04-19, version 1.0* Not uploading. App is no good ### 1/5 — worse Customer Service ever *2025-04-18* This is work customer service I have seen in my lifetime, I have an injury from work, and I have been trying to get in touch with these people to no avail. If they eventually answer your call they will be mute when on the phone with them, these people have frustrated me because I call to talk to them. You people need to change your way cause a lot of people are hurting so badly. I am writing this with the sadness of my broken 💔 ## Most praised reviews (1 highest-rated) ### 5/5 — App not working *2024-08-19* I can’t use this app, its asking for update --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*