# SEEK Pass — user reviews > 145 indexed App Store user reviews of SEEK Pass by SEEK Pass Pty Ltd, rated 4.78/5 from 481 ratings. - Source: https://appshunter.io/ios/app/seek-pass/id1617796159/reviews - App overview in markdown: https://appshunter.io/ios/app/seek-pass/id1617796159.md - Rating breakdown: 5★ 416 · 4★ 45 · 3★ 8 · 2★ 4 · 1★ 8 ## What do users think of SEEK Pass? Overall sentiment: mixed **Pros** - 👍 Easy to use and navigate - 🚀 Quick verification process - 📱 User-friendly interface - ✅ Convenient document verification - ⚡ Fast credential review - 🎯 Streamlined job application process - 🔐 Secure credential storage **Cons** - 🐛 Verification process frequently fails - ❌ Document upload issues - 🔄 App gets stuck in loops - 📵 App crashes and won't open - 🚫 Excessive personal information requests - ⚠️ Poor customer support - 💸 Unexpected charges not disclosed - 🔒 Privacy and security concerns - 🎥 Camera orientation problems - ⏳ Overcomplicated verification steps - 🔌 Compatibility issues with devices - ❓ Unclear next steps in process **Commonly reported bugs** - Document verification shows 'something wrong' error for extended periods - App stuck in PIN and facial recognition loop - Camera opens upside down and reversed - Blank white screen after app update - Updated credentials not reflecting on Seek website - App requires constant re-downloading from App Store - NFC scanning not working properly - Facial recognition fails in certain lighting conditions - Connect and share button redirects to same page without confirmation - Auto-unselects citizenship question forcing visa document requirement - Gmail login not accepted **Most requested features** - Integrate with main Seek app instead of separate app - Support for more document types (QCE, working at heights, confined spaces certifications) - Improve facial recognition to be less light-sensitive - Better explanation of declined documents - Support for passports without NFC chips - Clearer user guidance on next steps - Reduce unnecessary verification steps - Better handling of recently expired documents ## Newest reviews (12 of 145) ### 5/5 — Best UI *2026-04-20, version 2.19.4* Good UI that I have ever used ### 5/5 — Awesome *2026-04-20, version 2.19.4* This is very simple and easy to navigate ### 5/5 — Great App for Job Seekers *2026-04-16* I love the app and easy to apply jobs just complete your credentials and Go for it. **Developer response:** Hi, it's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass! ### 5/5 — Exceptional *2026-04-15, version 2.19.3* I will continue to use this service. ### 5/5 — Easy Peasy *2026-04-14* Such an easy process and so simple but makes a big difference to your profile **Developer response:** Hi there, thank you for sharing! We’re thrilled that you found SEEK Pass easy to use, and has helped you stand out with your verified credentials. ### 5/5 — Good app *2026-04-11, version 2.19.3* 🙏 ### 5/5 — Satisfaction *2026-04-07, version 2.19.3* It’s very helpful ### 5/5 — Job search *2026-04-07* Gives opportunity **Developer response:** Hi there, thank you for sharing! We’re thrilled that SEEK Pass has helped you stand out with your verified credentials. ### 5/5 — Unable to add passport if it doesn’t have a chip *2026-04-06, version 2.19.2* My passport does not have an NFC chip. I am not able to verify my digital identity. ### 5/5 — Mr Qorban *2026-04-05, version 2.19.2* Fine ### 3/5 — Driving License *2026-03-24* Unable to verify with UK driving licence even though you are able to drive for up to 3 months with this Licence. **Developer response:** Hi there, thank you for taking the time to share your feedback. At this stage, we do not support the verification of foreign or international Driver's Licences. However, we appreciate your feedback as we continue to enhance our services. ### 5/5 — Great Technology *2026-03-11* Was dreading setting up the PASS , however it was quick and easy . **Developer response:** Thank you for your feedback! We’re glad that you found SEEK Pass quick and easy to use. ## Most critical reviews (10 lowest-rated) ### 1/5 — Extremely concerned *2026-08-28* I’m extremely concerned about having to share copies of identifying documents and my personal information online, so I can apply for jobs. All large organisations including banks and governments are experiencing cyberattacks and cyber breaches. I feel that I have no choice other than to upload my documents, but am now at increased risk of them being stolen. **Developer response:** Hi Beck, we appreciate your concerns about sharing your information with us. Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure. For more information on how we ensure your information is protected, please visit our dedicated security page: https://seekpass.co/au/security If you're open to it, we’d love to learn more about your experience and concerns, and address them directly. Please reach out to us at support@seekpass.co ### 1/5 — Crash *2026-05-26, version 2.19.11* Crashes right after I upload everything, and when I said everything, it's everything highly sensitive ### 1/5 — Poor quality *2026-05-15, version 2.19.8* This is a terrible app and provides poor security measures, absolute scam ### 1/5 — Mr *2026-05-11, version 2.19.7* Don’t agree with this level of privacy interference ### 1/5 — Poor layout on opening screen can’t access continue from web on screen bottom *2026-05-09, version 2.19.7* Read above ### 1/5 — Sorry. Such a pain to use. *2026-05-02, version 2.19.6* I know it’s about verification and that’s important- I just wanted to apply for a job not do the interview with seek first ### 1/5 — Sensitive material *2026-05-01, version 2.19.6* I sure hope you’re protecting yourselves from AI hackers because if customers passports info gets leaked SEEK will be on the 6 O’Clock news and not for the right reasons. ### 1/5 — The most buggy painful app I’ve ever used to verify my ident *2026-03-30, version 2.19.1* Really needs improving as the number of times I’m scanning the photo page of my password trying to do the NFC shipping thing took over an hour an hour pathetic! Fix your hopeless app ### 1/5 — Just won’t work *2026-03-07, version 2.18.30* Tried several times but can’t make it work! ### 1/5 — Constant technical issues *2026-03-06* I have tried so many times with different ids and on phones, iPads and laptops - says it’s done but then ‘has technical issues’ and never works. This is a constant no matter how long I wait between trying to redo it. Just over it at this stage waste of time, unfortunate as it now effects my job prospects even though it is completely out of my control. **Developer response:** Hi there, we're sorry to hear about your experience with our app. Please reach out to us at support@seekpass.co and we'll be happy to assist further. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-18* Good **Developer response:** Thanks for your review! ### 5/5 — Service and response *2026-08-18* am actively looking for work and find the seek emails and alerts incredibly helpful . **Developer response:** Hi there, thank you for your review! ### 5/5 — Review *2026-08-02* Seek is superb **Developer response:** Hi Verma, thank you for your review! ### 5/5 — Very helpful *2026-07-27* Very easy to store all my documents in one place. Passport NFC scan was quick. **Developer response:** Hi Dinesh, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use. ### 5/5 — Very good app *2026-06-26* Nice development **Developer response:** Hi there, thank you for your review! ### 5/5 — Nice *2026-06-25* Very comfortable to use this app tq **Developer response:** Hi Prabhakar, thank you for your review! We're happy to hear you found our platform user friendly. Thank you for verifying your credentials with SEEK Pass! ### 5/5 — Great *2026-05-20, version 2.19.8* Fast and efficient UI! ### 5/5 — Seek Pass *2026-05-11, version 2.19.7* Excellent ### 5/5 — Sel Ji *2026-04-30* Great Experience an up to date app **Developer response:** Hi Sel, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass. ### 5/5 — Seek *2026-04-27, version 2.19.5* Great --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*