# Seek Thermal — user reviews

> 387 indexed App Store user reviews of Seek Thermal by Seek Thermal, Inc., rated 2.52/5 from 321 ratings.

- Source: https://appshunter.io/ios/app/seek-thermal/id920891746/reviews
- App overview in markdown: https://appshunter.io/ios/app/seek-thermal/id920891746.md
- Rating breakdown: 5★ 87 · 4★ 27 · 3★ 19 · 2★ 22 · 1★ 166

## What do users think of Seek Thermal?

Overall sentiment: neutral

**Pros**

- 🚀 Affordable thermal camera
- 👍 Compact and portable design
- ✨ Useful for various applications (home inspection, hunting, etc.)
- 💡 Thermal imaging capabilities on mobile devices

**Cons**

- 🐛 Buggy and unstable app
- 🔌 Drains phone battery quickly
- 🔍 Image quality and resolution issues
- 🤖 Compatibility problems with newer iOS versions and devices

**Commonly reported bugs**

- App crashes frequently
- Camera not detected or recognized
- Thermal image orientation issues
- Inability to save or access captured images

**Most requested features**

- Add ability to adjust emissivity
- Improve image processing and overlay features
- Implement better temperature measurement tools
- Provide more user-friendly tutorials and documentation

## Newest reviews (19 of 387)

### 4/5 — Seek thermal

*2026-02-27, version 2.2.8.0*

It would be great if technology was no bad awful with newer iPhones ,this device is obsolete for just having some years on it update this for new iPhones

### 3/5 — Good, but do this to get 5 ⭐️

*2026-01-03, version 2.2.8.0*

Love this thermal camera for all my pcb repair work, but it loses strength in that there is no “rotate screen mode”!. When I airplay this to an adjacent screen, it’s stuck in Portrait! Please Seek , add this to your app so I can fill my screen!

### 1/5 — Not supported for iPhone 16

*2025-05-02, version 2.2.8.0*

not supporting

### 1/5 — Absolute Trash

*2025-04-11, version 2.2.8.0*

Just a garbage pile of an app that doesn’t work. Return your camera and buy something that is maintained.

### 1/5 — Caméra non détectée

*2025-04-11, version 2.2.8.0*

La caméra n’est pas détectée par l’application. Cela respire la qualité tout ça.

### 1/5 — De la M….

*2025-03-24, version 2.2.8.0*

Un gadget qui ne remplacera jamais une caméra thermique.
Utile uniquement pour se rassurer une fois que le résultat est connu

### 1/5 — Leider keine Updates mehr!

*2025-02-27, version 2.2.8.0*

Auf einem iPhone13 hat es zunächst funktioniert - mit einem Update von iOS plötzlich nicht mehr - seitdem muss ich ein altes iPad mitnehmen, um meine Kamera nutzen zu können. Das war vorher praktischer 😕

### 1/5 — Can’t make it work on my iPhone 14

*2025-02-22, version 2.2.8.0*

I have not used my camera in a couple of years and I only used it a couple of times when I first bought it. I have since upgraded to an iPhone 14 Pro.  It seems to connect but there is no image on my phone as if it’s not really on.  Not sure what to adjust.

### 1/5 — Buggiest app I have ever used!

*2025-01-30, version 2.2.8.0*

Verry disappointed! 480 bucks and 2 days after purchase the camera split in half after trying to gently remove the macro lenses. App is also so buggy I’m starting to think it was created by Bethesda! Every 2 seconds you have to reboot the app because it has inverted the view so moving your phone left moves the image right. Rebooting the app solves this for 2 seconds than comes back. Randomly changes your view from 16:9 to 4:3 as well.

Time to send this back and get a refund and the cheaper and yet somehow better Infiray P2 pro.

### 2/5 — Doesn’t work with USB C

*2025-01-12, version 2.2.8.0*

Since purchasing a phone with USB C (iPhone 16) the seek thermal pro no longer works even with a lighting to usb c adaptor. There is no guidance how to fix this and no support email to contact.

### 2/5 — Embarrassing Performance

*2024-11-23, version 2.2.8.0*

I finished a wiring job on a new cabin today and performed some electrical load tests, using the Seek Thermal Compact I bought maybe six years ago for numerous thermal images important to the quality assurance of my work. I was using an iPhone 13, which shouldn't have been an issue. But the Seek Thermal app crashed so many times that I lost count! So if you see a growing chorus of complaints about this app, it might be a good idea to take both notice and corrective actions. Let me see an UPDATE, and MAYBE I'll consider upgrading to a new Seek Thermal Nano.

### 1/5 — Freezes up

*2024-11-21, version 2.2.8.0*

Garbage freezes playing their training videos.  Junk returning sleek thermal pro.

### 1/5 — Solution to make Seek work

*2024-11-05, version 2.2.8.0*

I own an original Seek Thermal Compact with Lightning connector and like many of you we’re not only disappointed by the unit no longer working on newer iPhones but the lack of support by the company. I have finally found a workaround to get the unit working on my iPhone 12 Pro running iOS 18.1.

Go into your iOS System Settings for the app and turn-off “Cellular Data” in the settings. These are the settings in the System Settings, not within the app software. Now after launching the app I can plugin my Seek Camera and it is recognized again.

### 1/5 — Seek thermal

*2024-11-05, version 2.2.8.0*

Приложение не работает.

### 1/5 — IPhone 15 pro max

*2024-11-01, version 2.2.8.0*

Не видит прибор, так как на телефоне используется USB type-c и прибор приходится использовать с USB type-c ))

### 3/5 — Delete issue

*2024-10-19, version 2.2.8.0*

Unable to delete app from app library

### 2/5 — Horrible UI

*2024-10-08, version 2.2.8.0*

This is a horrible app. The UI is completely unpredictable. It’s classic “mystery meat” navigation. At least try yall

### 1/5 — Nie działa

*2024-10-04, version 2.2.8.0*

Nie działa z cq-aaax seek thermal pro ff

### 2/5 — Flir time?

*2024-09-23, version 2.2.8.0*

I have not used the app in a while, but something has to be fixed.
I need to use it under the current iOS 18, but the shutter button doesn’t work.
Granted I can take picture with a screenshot, but that’s not the purpose of a shutter button, now is it?

## Most critical reviews (10 lowest-rated)

### 1/5 — USB-C won’t work

*2026-07-10, version 2.2.8.0*

Paid a lot of money for the camera, app hasn’t been updated in 4 years. Won’t work on modern iPhones with USB-C power inlet. I have tried numerous adapters. Very frustrating and disrespectful to customers.

### 1/5 — Hopelessly broken and abandoned

*2026-07-03, version 2.2.8.0*

Doesn’t do anything but freeze and crash with my seek compact and iPhone 14. I have to keep an ancient iPhone around to run this camera. Disappointed.

### 1/5 — Grottenschlechte App

*2026-01-06, version 2.2.8.0*

Die App funktioniert mit der Trägheit einer Deutschen Bahn. Keine richtige Funktion.

### 1/5 — Cannot Find Device

*2025-12-30, version 2.2.8.0*

The app cannot find my SEEK compact. I also cannot load any informatinal videos to explain how the app works while inside of the app. Only on youtube. It is very slow and buggy, and I cannot get the app or the camera to function...BUYERS BEWARE.

### 1/5 — Doesn’t work with iPhone 16

*2025-12-08, version 2.2.8.0*

Disappointed… I’ve contacted support for adapters and they just said to go to Amazon. Didn’t recommend any specific adapter. Bought 2 different sets. Neither worked… very disappointing to have an expensive dust collector that could be so incredibly useful.😠😠

### 1/5 — Temperatur falsch

*2025-10-30, version 2.2.8.0*

Laut der App hat mein Gesicht eine Temperatur von 50° - das kann wohl nicht so ganz sein

### 1/5 — No funciona

*2025-09-16, version 2.2.8.0*

No funciona, no detecta cámara térmica

### 1/5 — Never works

*2025-08-30, version 2.2.8.0*

I can never get this app to work properly it will come on and immediately close out.  I can get nobody to contact me about this issue.  Why???   I paid the money for the camera but it’s no freaking good if the app doesn’t work!!

### 1/5 — Stopped working on iPhone 13 and does not work on 14 or 16 with adapter

*2025-07-07, version 2.2.8.0*

The app has always been problematic. You have to open it a couple times to make it work and then once it recognizes the camera it may take a few minutes for an image to show up. I have a Seek Compact that i purchased last year, when I emailed for support they told me it was manufactured in 2017. Anyways when I connect the camera to my phone the app will recognize that I have a Seek Compact plugged in but the screen stays black. I read the other reviews and someone mentioned they tried turning cellular data off and trying again, unfortunately for me this did not work.

### 1/5 — Will not connect

*2025-05-16, version 2.2.8.0*

App does recognize when unit is connected to iPhone 12. 

I got it to connect for 5 minutes after rebooting, then nothing. 

Unit works fine on old iPhone 7. 

Data transfer and charging works fine on the iPhone 12 but this does not.

I was forced to update the IOS version on my iPhone 7 to use iTunes. Now it does not work on that device either and I can’t downgrade.

## Most praised reviews (10 highest-rated)

### 5/5 — Still works on iPhone 15

*2025-11-18, version 2.2.8.0*

The app is old and I had to get a USB-C to Lightning adapter cable to connect the camera but everything still works.

### 5/5 — Works fine for me

*2024-09-10, version 2.2.8.0*

I don’t understand the angry 1 star reviews.  
Yeah there is a learning curve with the SW but it’s not hard to figure out by either looking online or just experimenting.  It takes pictures and videos and has a choice of color palettes. (I like the grey scale because it’s easy to interpolate in post processing)

Note I’m an experimental physicist / electrical engineer and have owned several versions of these cameras.  Currently using the CompactPRO.

### 5/5 — Works great on iPhone 12 mini

*2023-04-18, version 2.2.8.0*

No issues with the app using a CompactPro with my 12 mini.

### 5/5 — For the mobile use its perfect

*2022-11-29, version 2.2.8.0*

Don't know why other users complain. Of corse you can’t compare it to the high price thermal camera. But for the price, the possibility to use with the mobile phone, the friendly app I think its great tool to solve some mystery issue with heat (in electric/electronic) problems. Highly recommended.

### 5/5 — Awesome!

*2022-02-04, version 2.2.8.0*

I use this to find livestock in dark fields. I use it to check my house for leaks and wet areas. I use this to check for trespassers on our property. It’s very versatile and works. The only down side is that it clicks while focusing.

### 5/5 — Funciona

*2022-01-30, version 2.2.8.0*

En un iPhone 5s funciona pone algo de terceros pero le doy continuar y se comunicó con la cámara térmica desconecte y conecte la cámara y funciona.

### 5/5 — Funktioniert Perfekt

*2021-11-13, version 2.2.8.0*

Kann gar nicht verstehen, dass so viele Leute unzufrieden sind.
Hab das iPhone 7S Plus und iOS 10.3.3
Die Temperaturen stimmen, die App funktioniert perfekt.
Benutze die Seek Thermal Pro FF sehr oft für die Elektronik.
Bin sehr zufrieden.

### 5/5 — Seek Xr compact

*2021-08-26, version 2.2.8.0*

Great piece of kit! Don’t understand why people slate it,as good as flir I reckon,as an electrician I think this is invaluable .app has loads of features and useful videos and tips,well done Seek.

### 5/5 — App Works Great

*2021-07-21, version 2.2.8.0*

I have found a ton of uses for this camera. I used it to see where my house was losing heat in the winter. I used it to see where there were hot spots on my engine while trying to diagnose problems and used it to “see” animals at night. I have also used it to make some fun videos of people.

### 5/5 — Could I use this to detect ghosts?

*2021-07-15, version 2.2.7.0*

I’m wondering if I can look for ghosts with this temperature app?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
