# Seel - Your Shopping Companion — user reviews

> 12 indexed App Store user reviews of Seel by Seel Inc, rated 4.70/5 from 201 ratings.

- Source: https://appshunter.io/ios/app/seel-your-shopping-companion/id6749478347/reviews
- App overview in markdown: https://appshunter.io/ios/app/seel-your-shopping-companion/id6749478347.md
- Rating breakdown: 5★ 173 · 4★ 10 · 3★ 6 · 2★ 1 · 1★ 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Very bad

*2026-08-28*

It’s requires you to give access of your mails to basically track your order hahaha

### 1/5 — SON UNOS ESTAFADORES

*2026-07-30*

Los pedidos no llegan nunca solo estafan a la gente y se aprovechan de las personas que confían en la aplicación ya cuando te sale la opción de cancelar comprar te devuelven $ 0.00 ESTAFADORES

### 1/5 — Can’t sign in to the account

*2026-05-28*

Worst app I’ve experienced in the 21st-century considering the technology that we have. It’s in a constant loop of trying to select your email and trying to sign in. I tried signing into the app and creating account when I got it. I even waited weeks at a time to re-engage the app waiting on shipments and it still won’t let me sign in, or even choose an email for the account.

**Developer response:** Hi there ! To protect our users' accounts and order data, we'd been holding sign-in and verification to a higher standard, which we know made getting in more of a hurdle for some people. We've since streamlined that flow, so it should be much smoother now. Please update to the latest version and give it another try — and if anything still gets in the way, reach us at help@seel.com and we'll sort it out. Thanks for sticking with us.

### 1/5 — Worst service ever

*2026-04-22*

I’ve never written an app review in my life but this app is so bad it almost feels like a scam.

### 1/5 — Constant Activate your account loop

*2026-03-21*

I was just trying to check my package and it just keeps promotingg me to activate my account

### 1/5 — Does not let me activate

*2026-01-01*

I can’t get in to my orders

### 1/5 — Can’t activate or sign into anything

*2025-12-20*

I don’t understand why it’s this difficult to track the product you’ve purchased

**Developer response:** Hi there — sorry for the trouble you’ve experienced.

We understand how frustrating it can be when account activation or sign-in doesn’t work properly. This is not the experience we want for our users.

Please contact us at help@seel.com with the email you used to sign up (and a screenshot if possible). Our team will help resolve this as quickly as possible.

Thank you for your feedback.

### 1/5 — it won’t let me sign into my account

*2025-12-09*

it keeps feeling me to activate my account but won’t let me

**Developer response:** Hi there! We're sincerely sorry about the trouble with the activation loop. We understand how frustrating it is not to be able to sign in. Could you please email us at help@seel.com with your account email and a screenshot of the error (if possible). We’ll help fix this issue right away!

### 2/5 — Subscription scam

*2026-04-26*

Do not want this

**Developer response:** At the time of your review, SEEL PRO subscriptions were not yet available in the app, so there should not have been any subscription charge from us.

### 3/5 — Shelton

*2026-07-24*

Although Seel was on point this time, there have been occurrences where this app seemed useless. I remember an occasion when I was seeking a refund for an order that I never received; the Seel app was of little to no help. I definitely hope the help center or support team improves.

## Most praised reviews (2 highest-rated)

### 5/5 — Genuinely magic

*2026-04-20*

It's honestly kind of magic. The AI handled all my returns automatically, and it was way more convenient than I expected. I also don't have to dig through my inbox to track orders anymore — everything's just there.

### 5/5 — Missing item

*2025-12-26*

I ordered something and it said delivered but when I checked it wasn’t there so I just reported it on Seel and they won me my $200 back😛

**Developer response:** Thanks for the wonderful feedback and for trusting Seel.
We’re thrilled we could help with the “delivered but not received” case and get your $200 back. If you ever need support again, don’t hesitate to reach out — we’re here anytime.💛

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*