# Seen: Stories Maker — user reviews > 89 indexed App Store user reviews of Seen by Lightricks Ltd., rated 4.71/5 from 2,872 ratings. - Source: https://appshunter.io/ios/app/seen-stories-maker/id1462607876/reviews - App overview in markdown: https://appshunter.io/ios/app/seen-stories-maker/id1462607876.md - Rating breakdown: 5★ 2,492 · 4★ 163 · 3★ 73 · 2★ 39 · 1★ 105 ## What do users think of Seen? Overall sentiment: negative **Pros** - 💖 Amazing - 🙌 Effortless - 👍 Good app - 🎨 Spooky good - 🤩 Awesome - 👏 Awesome - 👍 Pretty cool - 🤎 Love it - 🤍 Love it **Cons** - 🚫 Doesn't work - 💰 Expensive - 📵 Subscription issues - 🐛 Crashes - 🤯 Misleading - 🤔 Limited features - 😡 Frustrating - 🤬 Trash - 🤷‍♀️ Disappointing - 🙅‍♀️ Abandoned app - 🤯 Scam - 🤬 Horrible company **Commonly reported bugs** - Only saves 2 frames of story - Freezes when posting story - Crashes when opening filters - Doesn't save stories properly - Doesn't upload full story to Instagram - Glitches and deletes everything **Most requested features** - Allow creating own templates - Add sound/music support - Ability to export story as single video - Duplicate project feature - Adjust text box size without changing font size - Snap text to straight alignment - Save stories as video, not separate frames - Add more free templates - Reduce yearly subscription cost - Add feed post format, not just stories - Improve text alignment and resizing - Add option to control slide duration ## Newest reviews (12 of 89) ### 2/5 — Missing features to make this truly useful *2021-12-23, version 1.7.1* This has a lot of potential but it is missing features to make it truly useful in a business setting. For example , why is there no way to control slide duration? I had to take my project into Premiere Rush to edit timing and stitch them all together. Also no way to add sound or music. This is critical. Also, there no way to export story as one single video instead of separate parts. I could see why you might want them separate but this should be a user choice in the export options not a default. Last, and in some ways this feels the biggest oversight you can’t duplicate a project. This is essential if you want to make different versions of the same story and test their effectiveness, especially as ads. If the developers make some of these changes and I’d give them more stars but for now it doesn’t feel like the complete package I need for my business. ### 4/5 — Didn't think it through and that's good!! *2021-01-25, version 1.7.1* So I love photography so I downloaded the bundle. Just for anyone who is looking to see if this is a good app beware that the creator didn't think it through. It wants you to make a subscription to share your photo!! You can just screenshot it and crop the area around the photo out!! Lol, this cracks me up. Anyway this overall it a good app though not everyone can afford the subscription so I wouldn't make all of the apps “free” and have in-app purchase. Anyway that it bye!! ### 3/5 — Query *2020-12-30, version 1.7.1* Is it a paid app I am unable to upload the pics ### 4/5 — Good App but needs improvement *2020-11-02, version 1.7* I love the app, it has a lot of beautiful designs. The only issue I have is with the text function. I wish there was a way it can adjust the text box size without adjusting the size of the font. If I want to copy and paste a paragraph I would have to put spaces to create a paragraph. Also idk why all my title fonts are super pixelated. Another issue with the text is that sometimes it’s hard to align is straight when I resize the text. I wish there’s a way it can snap back to straight. I really hope they can fix these issues. ### 4/5 — Have emailed you to get rid of this app *2020-10-01, version 1.7* I have emailed two times I don’t want this app anymore and it still charges me??? How do I cancel this app????? Not happy still paying for it Kelly App fine but asked to cancel it for two months. No one got back to me how to cancel it and did not cancel it ! ### 3/5 — Almost there *2020-09-19, version 1.6.1* Easy to use, good features but story’s don’t save properly. Need option to save as video. ### 4/5 — Easier navigation *2020-09-07, version 1.6.1* Although impressive, there’s a few things that I wish to see fixed so that the users experience can be easier to navigate. There are some layouts that pop up in my recommended but I can’t find them to add a different photo than the one the app suggest. ### 4/5 — Pretty cool but... *2020-08-31, version 1.6.1* Pretty cool app to make creative stories . Only thing I don’t like is that the stories they have “for you as ready to share” are weekly created from your gallery and can’t be edited. A lot of them are super cute but it would be nice to be able to edit and put a different image, especially when some of us pay. If you delete the pic/vid from your gallery you’ll still be able to see the stories like a thumbnail in the ready to share part at the top but once you tap it , the story blacks out..... ### 3/5 — Eh.... *2020-07-22, version 1.5.2* Very cute templates but only 2 free templates. Every other one you have to upgrade to pro, which cost $$$ ### 1/5 — Disappointed *2020-07-12, version 1.5.1* This app crashes constantly. Templates not very exciting. I cancelled my subscription after 2 days. ### 1/5 — Misleading and hard to use *2020-07-12, version 1.5.1* There are no instructions on how to use and I cannot seem to figure it out! Paid for yearly subscription but will be requesting money back! ### 1/5 — The worst photo editing app i ever got *2020-07-12, version 1.5.1* You have to buy everything and when i did buy it wouldn’t download it fully it downloaded one page at a time so i had to do it over and over again then figure out how to put the parts together and it was really bad then it glitches and deletes everything i would never tell anyone about this app unless it was to trash talk it🔥🔥 ## Most critical reviews (10 lowest-rated) ### 1/5 — Cool app but glitches *2026-02-11, version 1.7.1* Every time I went to add my own photo the app shut down. Can’t even use it ??? ### 1/5 — Crashes when I try to upload a photo *2026-02-06, version 1.7.1* I used to love this app, but now it’s unusable because it crashes and closes any time I try to add a photo or video to a template. Can you please fix it? 🙏 ### 1/5 — DON’T DOWNLOAD ZERO USE WITHOUT SCAM SUBSCRIOTION TOU CANT CANCEL! *2025-05-02* I loved the original Facetune app years ago, so I had high hopes. Unfortunately, this version does none of what it promises. Edits look awful, the app is nearly unusable without starting a “free” trial, and canceling the subscription was nearly impossible due to technical issues. I was charged $77 for an app used for less than five minutes on day one. I’ve contacted support and requested a refund— and was denied!! Check the screen time for proof. This review isn’t just frustration, it’s a warning. Be cautious. HORRIBLE COMPANY! ### 1/5 — Won’t export more than 2 frames *2023-03-19, version 1.7.1* This has never worked. Whenever I create a post that has more than 2 drop in frames, it only saves 2. It doesn’t matter if they are video clips or pictures, I only get two. What a waste of $. And I tried googling it, I tried looking for tutorials, didn’t find any. Customer service email only works if I have apple mail set up on my phone. I can’t copy the email address and go to my own email. WTH? ### 1/5 — Developer has ABANDONED this APP! *2022-05-22, version 1.7.1* WOW! Idk how Apple is allowing apps like this to still remain in the App Store?! They haven’t updated or added anything new to the app in OVER A YEAR!! ### 1/5 — Charged my account without informing me *2021-07-16, version 1.7.1* I didn't even know I had this subscription - I may have used this once or twice but haven't touch it in a year. I can't even find a place to cancel whatever it is they are charging me for. Do not download this app. ### 1/5 — Subscription *2021-05-28, version 1.7.1* Will not allow me to cancel subscription ### 1/5 — No Longer Functioning? Cancel Your Subscription. *2021-05-01, version 1.7.1* I purchased a year subscription about 6 months ago and the app hasn’t created any new templates for the last 5 months. The app could be great but it seems it’s been abandoned by the developers. I was not told it would no longer be operating and my subscription would have automatically renewed. That’s a really shady thing to do. ### 1/5 — Freezes *2020-12-02, version 1.7.1* Everytime I try to post a story it freezes the entire phone. ### 1/5 — Doesn’t work! *2020-11-13, version 1.7.1* When you open a filter and want to select your photo, app automatically closed. ## Most praised reviews (10 highest-rated) ### 5/5 — Works great *2025-05-27, version 1.7.1* Everything is going well so far! ### 5/5 — great app! *2022-07-17, version 1.7.1* looking forward to your updates!!! thank you! ### 5/5 — Amazing *2021-05-06, version 1.7.1* I love it is helping me so much with my small business 💖💖 really good ### 5/5 — Premium *2021-04-19, version 1.7.1* Good afternoon, are you guys planning on lowering the yearly membership please. I want to take advantage of all you’re templates. Thanks! ### 5/5 — Lifesaver ! *2020-12-04, version 1.7.1* Seen makes life as a business owner so much easier. Making promo material is so fun and easy with seen. Please make a feature for feed posts as well!!!!!! I’ll gladly pay more. That’s just a bummer right now that we can only use it for stories as there is no other format available. ### 5/5 — Templates *2020-08-12, version 1.6* I wish they aloud us to create our on templates tho. Let the creativity flourish🤎🤍 ### 5/5 — Effortless *2020-07-30, version 1.5.2* This app is making my stories look graphic designer good so fast and with minimal effort. I love it! ### 5/5 — Android *2020-07-21, version 1.5.2* This is amazing! Do you think you could make it available for Android soon? ### 5/5 — Vous pouvez mettre gratuitement 😏 *2020-06-08, version 1.3.5* Vous pouvez mettre tout. gratuitement ### 5/5 — Love it *2020-06-04, version 1.3.5* Spooky good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*