# Segway XChange — Segway Dealer App

> Segway dealer portal for inventory, orders, warranties, and customer management. (iPhone/iPad app by Segway Inc..)

- Source: https://appshunter.io/ios/app/segway-xchange/id6670772479 (this page in markdown: same URL + `.md`)
- Developer: [Segway Inc.](https://appshunter.io/developer/1767512713)
- Category: Utilities
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 14 · 39 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2024-09-23
- Data updated: 2026-08-03
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/segway-xchange/id6670772479/reviews.md

## What is Segway XChange?

The XChange app is a user-friendly, all-in-one mobile version of the Segway dealer portal designed to help retailers easily manage inventory, orders, warranties, test rides, service and more. Managers and employees can access their store functions through admin and employee logins from individual mobile devices seamlessly from any location.  

 

Say goodbye to cumbersome B2B portals. XChange removes employee pain points and puts control in the palm of the retailer’s hand. Admins can easily add and update store details that will appear in Segway’s dealer locator and link into the O2O “Click and Collect” interface, allowing customers to order online and have the product delivered to a local dealer of their choice. Retailers receive alerts when customers request test rides at their location and can easily contact the customer for scheduling. XChange makes searching and ordering inventory a breeze, allowing dealers to place orders and file warranty claims in seconds. Access finances with a simple click.  

 

Beyond the sale, XChange improves customer service and support. Technicians and mechanics can access manuals, videos and technical bulletins as well as easily search and order parts out of exploded-view schematics. 

 

We set out to create an app that makes the process of interacting with the Segway brand simple, profitable and effective for retailers. Simply put, Segway XChange connects dealers with customers to provide the best Segway Xperience possible.  

 

· Manage store location, hours and details 

· Update and manage existing inventory 

· Search and order new inventory in seconds 

· Track orders and receive status updates 

· File warranty claims in under 90 seconds 

· Manage and receive O2O “Click and Collect” orders 

· Receive and schedule test ride requests 

· Commission settlement and financial management 

· After sales and technical support features 

· Integrates with common POS systems 

· Easy-to-use icon based interface

## Key features

- Inventory management
- Order processing
- Warranty claim filing
- Test ride scheduling
- Customer order management
- Financial management
- Technical support access

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/segway-xchange/id6670772479/reviews.md

### 5/5 — Incredible and innovative!

*2025-02-12*

So much packed into a single dealer app

### 5/5 — Great App

*2024-12-26*

It’s intuitive and so easy to use.

## Frequently asked questions about Segway XChange

### Does Segway XChange have ads?

Yes, Segway XChange contains advertisements within the application.

### What is the pricing for Segway XChange?

Segway XChange is available for free download. The application does contain advertisements.

### What devices support Segway XChange?

Segway XChange is supported on iPhone and iPod devices.

### How often is Segway XChange updated?

The latest version, 2.5.0, was released on 2025-12-15, indicating recent development and updates.

### What is the age rating for Segway XChange?

Segway XChange has an age rating of 4+, making it suitable for a wide range of users.

### How does Segway XChange handle customer orders?

The app manages O2O 'Click and Collect' orders, allowing customers to order online for local dealer pickup. Retailers receive alerts and can schedule these orders.

### Can Segway XChange be used for financial management?

Yes, the app provides access to commission settlement and financial management features, simplifying financial tracking for retailers.

### What kind of technical support is available through Segway XChange?

Technicians and mechanics can access manuals, videos, and technical bulletins. They can also easily search for and order parts using exploded-view schematics.

## Version history (last 5 releases)

### 2.7.1 — 2026-07-31

Fix known issues.

### 2.7.0 — 2026-07-15

Release Notes for Segway O2O Xchange New APP Update:
1. Implemented the integration of data from Segway's U.S. IBD store Xchange, after-sales service APP account authentication, identity authorization management, and other related systems under the Segway brand.
2.Unified the UI design standards between the Dealer APP and the After-Sales APP interfaces.
3.Enabled after-sales users to authorize the Dealer APP for access, achieving seamless data integration across systems within a single APP and facilitating the addition of new business authorizations.
4.The Sales module now supports searching for Parts/Accessories by both product SKU and product name.
5.Added an Opinion feedback entry in the Setting module of the Dealer APP.
6.Integrated module authorizations between the Dealer APP and the Portal, and implemented convenient operations within the APP.

### 2.5.0 — 2025-12-15

Release Notes for Segway O2O Xchange New APP Update:
1. Implemented the integration of data from Segway's U.S. IBD store Xchange, after-sales service APP account authentication, identity authorization management, and other related systems under the Segway brand.
2.Unified the UI design standards between the Dealer APP and the After-Sales APP interfaces.
3.Enabled after-sales users to authorize the Dealer APP for access, achieving seamless data integration across systems within a single APP and facilitating the addition of new business authorizations.
4.The Sales module now supports searching for Parts/Accessories by both product SKU and product name.
5.Added an Opinion feedback entry in the Setting module of the Dealer APP.
6.Integrated module authorizations between the Dealer APP and the Portal, and implemented convenient operations within the APP.

### 1.1.8 — 2025-11-19

Optimize user experience

### 1.1.7 — 2025-09-30

Optimize user experience

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## Related topics

[segway xchange](https://appshunter.io/ios/topics/segway-xchange) · [segway xyber](https://appshunter.io/ios/topics/segway-xyber) · [segway](https://appshunter.io/ios/topics/segway) · [segway mobility](https://appshunter.io/ios/topics/segway-mobility) · [segway mobility app](https://appshunter.io/ios/topics/segway-mobility-app) · [segpay](https://appshunter.io/ios/topics/segpay)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*