# Seizure Alert - My Medic Watch — user reviews > 43 indexed App Store user reviews of Seizure Alert by My Medic Watch Pty Ltd, rated 2.30/5 from 21 ratings. - Source: https://appshunter.io/ios/app/seizure-alert-my-medic-watch/id1392205704/reviews - App overview in markdown: https://appshunter.io/ios/app/seizure-alert-my-medic-watch/id1392205704.md - Rating breakdown: 5★ 3 · 4★ 3 · 3★ 1 · 2★ 4 · 1★ 10 ## Newest reviews (16 of 43) ### 3/5 — Bien mais pas top *2024-10-01* L’application permet de détecter les tremblements avec l’Apple Watch mais les applications « forme » sont enregistrés en activité « entraînement » à fond lorsque l’application est en mode monitoring. De plus, il ne semble pas possible de mettre l’application en arrière plan sur l’Apple Watch ce qui augmente de façon malencontreuse la probabilité d’appuyer malencontreusement sur le bouton « alerter les aidants ». Application bonne pour détecter les crises mais honnêtement améliorable. **Developer response:** Bonjour Deborah Merci pour votre retour et vos observations ! Nous sommes ravis que vous trouviez notre application utile pour détecter les tremblements. À propos de l’utilisation en arrière-plan, nous souhaitons clarifier qu’il est effectivement possible de mettre l’application en arrière-plan sur l’Apple Watch. Cela permet de réduire les risques d’appuyer involontairement sur le bouton « alerter les aidants ». Ouvrez l’application « Watch » d’Apple sur votre iPhone.
Appuyez ensuite sur « Général ».
Puis, appuyez sur « Retour à l’heure ».
Trouvez « My Medic Watch » dans la liste des applications et appuyez dessus.
Désactivez l’option « Retour à l’app ». Une fois cette opération effectuée, vous devriez voir le cadran de votre montre au lieu de l’application My Medic Watch lorsque l’écran s’allume Merci encore pour votre confiance et votre retour constructif. Cordialement,
 l’équipe My Medic Watch ### 4/5 — Bien *2024-03-21* Moi je revis depuis que j ai cette appli Elle sonne de temps en temps sans raison Mais c est très occasionnel Mais ça me rassure beaucoup Ma fille la mets toute les nuits **Developer response:** Merci pour votre message. La satisfaction de nos clients est notre priorité, et votre avis confirme le travail acharné que nous fournissons chaque jour. N'hésitez pas à nous contacter à support@mymedicwatch.com si vous avez des questions ou des suggestions. Cordialement,
L'équipe My Medic Watch ### 2/5 — Like the Girl Who Cried Wolf *2023-09-11* The idea is a great one but it’s too touchy. It goes off all the time and now I’m like the girl who cried wolf. It goes off so much my husband has gotten to where he ignores it, so sometime when I really need help I won’t get it. This thing goes off so much I don’t even notice when it has gone off. I have a job where I move a lot, so sometimes I don’t notice it’s gone off or hear that it’s going off. So, yes, the idea is great but it definitely has problems and can’t and won’t work for a lot of people. I will say it has worked for me too! It has detected a couple of seizures and gone off at the correct time, so it does work, but there are flaws in the system too. **Developer response:** Hi This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly. Kind regards, MMW team ### 2/5 — Trop d’alertes intempestives *2023-08-28* Application bien sur le fond mais beaucoup trop d’alertes intempestives malgré le durcissement des paramètres . Ces paramètres sont à revoir mais application très rassurantes sitôt qu’elle sera au point **Developer response:** Merci pour votre message. Cela semble être un problème lié à certains de vos paramètres. Veuillez nous contacter à support@mymedicwatch.com afin que nous puissions vous aider à résoudre ce problème et vous assister pour que tout fonctionne correctement. Cordialement, L'équipe MMW ### 4/5 — To sensitive *2023-01-02* I downloaded this app as I’m going to be reducing my medication after being 13 year’s seizure free and am nervous, but I found the app us very sensitive and thinks I’m having a seizure almost every 2 minutes and wanted me to monitor and notify carers. Is there a way to reduce the sensitivity? **Developer response:** Hi Ashle55, thank you for your feedback. Our support team can assist you with the settings so that they are optimised, feel free to reach out support@mymedicwatch.com Kind regards, MMW team ### 2/5 — Needs improvement *2022-12-12* At a start, I had to reply to an Australian text message and was charged an international rate. A confirmation email would have been better and free. In the trial month, we had 7 alerts that were false, 2 seizures that were not detected and maybe only 1 that was actually detected. I would suggest a false alarm button where the watch could vibrate and ask for confirmation before actually sending alert, much like Apple Watch fall detection. And I think user feedback like above would help with data collection and improving app. We haven’t had a good experience with this app. So needless to say we aren’t subscribing. **Developer response:** Hi - thank you for the feedback. All our Australian customers receive a text msg from an Australian phone number (therefore no fee), so please check this with your service provider. Our apps can be set to have a delay timer for false alarms, with a button to press before notifications are sent to caregivers. The app’s algorithm works with personalised settings, so can be set to detect different types of movements/seizures. This is explained in our user manual sent by email. Please contact support@mymedicwatch.com and our customer service would be able to help you set up the app. Best MMW team ### 1/5 — No good *2022-06-12* We’ve had nothing but trouble with this app. Sending alerts when my dad isn’t having a seizure and the app stays open on the watch and easy to knock and alert people. Also drains watch and phone so quickly. **Developer response:** Hi Rebeka_Jean This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly. Kind regards, MMW team ### 2/5 — Idea is good *2022-05-24* The idea is a good one. What threw me off was when I received a phone call from Australia when I downloaded the app to check it out. I was a little set off about it seemed like I was being hounded but after talking with the nice lady by chat I decided to talk to her. She is trying to help people understand how to use the app. Walked me thru how to test it and made sure I didn’t have any questions. The only problem I found was the seizure alarm went off when I wasn’t even monitoring. It would send alerts to my husband and daughter while they were at work and of course they would freak out. I immediately told them it was a false alarm. Once is ok but it happened several times during the day. If I ended up needing help they would be so used to false alarms they may not take it seriously and where does that leave me ? My watch was on the nightstand last night and I noticed the green light that is usually up against your arm was glowing. I picked up the watch and it immediately set off another alarm. I’ve since learned I needed to log out of the app on my phone for it to shut off on my watch. It was such a mess yesterday that I’ve deleted the app off my phone completely. The whole idea of an app to help you when your in desperate need is a good one but needs some work. Or maybe I do ? Just doesn’t work for me. And now I’m wondering if I will be charged for the call I received from Australia to set it up ? That will not make me very happy. **Developer response:** Thank you for your feedback.   As you have subscribe to the plus plan, we would recommend logging in to your dashboard to see whether alerts are manual ou automatic (see page 38 of user manual). If they are manual alerts, these are most likely false alerts triggered by touching the face of the watch. As such, we recommend using the theatre mode (see page 46 of user manual).  Please contact us at support@mymedicwatch.com if you require further information. Thank you, My Medic Watch team ### 4/5 — Amazing app! But absorbs battery fast *2022-04-16* I really love the idea of this app as its really helpful for my family to know if something were to happen they would be notified. The only part of this app that can be a bit annoying is the battery life on the iPhone and watch goes down significantly and I was just wondering if you guys could change the app in any sort of way to slow the take of battery? I do understand though why it takes a lot. Besides from this the app is great and I love it! **Developer response:** Thank you for your feedback! We are glad we can be of assistance to you. Useful tips for battery life https://www.mymedicwatch.com/faq/ FAQ #11 & #23. You can contact us at support@mymedicwatch.com Best regards, My Medic Watch team ### 1/5 — Seizures *2022-04-16, version 2.3.0* It doesn’t work, my son had three seizures and didn’t buzz, he goes to university and was by himself. I send a message to the company and never got a response I would try other company We both downloaded But still didn’t work ### 1/5 — Do not recommend *2022-03-30* After spending nearly a year trying to figure this app up, we gave up. It’s far too glitchy and once you get one device connected, another disconnects. **Developer response:** Hi This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly. Kind regards, MMW team ### 1/5 — Bad app *2022-03-17, version 2.3.0* This app is not good at all just sends off a bunch of false alarms. Horrible gets everyone worried for no reason. Definitely do not recommend ### 3/5 — Too sensitive *2021-09-07, version 2.2.0* Wish I could adjust setting more in low risk epileptic rare for me to have a seizure, but am very active. And which can create a lot of constant moving which will eventually send a alert. ### 2/5 — Prometteur mais à améliorer pour une utilisation au quotidien *2021-08-22* Lorsque l’application est active, l’Iwatch comptabilise des activités sportives et complète les anneaux activité et bouger … sans raison L’écran de la watch affiche systématiquement l’application, impossible de ne la faire fonctionner qu’en arrière plan … pas très pratique au quotidien car risque d’appuyer par mégarde sur « alerter les aidants » Application prometeuse mais améliorations à prévoir pour une utilisation au quotidien … **Developer response:** Merci de votre message, Il est possible d’avoir l’application en arrière plan: vous pouvez soit consulter le manual de l’utilisateur (page 50) ou nous contacter et quelqu’un de notre équipe pourra vous aider avec les paramètres de l’application support@mymedicwatch.com Merci L’équipe de My Medic Watch ### 4/5 — Great customer service *2021-07-18* The customer service from My Medic watch I have to say is amazing!! The app has set off two false alerts so far in the week it’s been running, once was when my mum was just sitting in the car doing nothing. I just hope it works if she has a seizure as it really could be life saving. **Developer response:** Hi, thank you for the feedback! Please note that our support team can also assist you/your mother with the settings so that they are optimised and false alerts are reduced, feel free to reach out! Kind regards, MMW team ### 1/5 — Was not what I was looking for *2021-06-24* I was not expecting a telemarketer to call me the next day hitting me up for about a free trial for the app total bull ,scam don’t download. Battery life was cute 1/2 **Developer response:** Hi, Sorry to hear this is not what you were after. For clarity, we contact all new registered users to support with initial set up - many of our customers find this very helpful! Regarding the battery life, please refer to the FAQ on our website for some helpful tips. Many thanks, MMW team ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful app experience *2025-07-04* For an application that has a high yearly subscription cost the application reliability and UX/UI is horrendous. I would imagine the team that develops this app would take an application that people depend on to save a life a bit more seriously and have passion. How this was acceptable and shipped in the current state is very sad. I already purchased the subscription sadly. I hope this team takes this feedback and hires a UX designer and backend engineer so all the server errors stop. **Developer response:** Hi Asiya71, Thank you for taking the time to share your feedback. Regarding the server errors you mentioned, these are related to the initial synchronisation between your watch and phone, or to an unstable internet connection. For best performance, we recommend using a stable mobile network such as 5G rather than Wi-Fi if your connection is inconsistent. We want to assure you that we take reliability and user experience very seriously. Our team is actively working on continuous improvements, including backend enhancements and UI/UX refinements, based directly on user input like yours. In fact, several exciting updates are planned in the coming months that we believe will significantly improve your peace of mind. While our annual subscription is competitively priced, and lower than many wellness apps, we are committed to delivering real value and support to every user. We would genuinely appreciate the opportunity to help resolve the issues you are experiencing and ensure the app works as intended for you. Please reach out to us at support@mymedicwatch.com so we can assist you directly and ensure everything is set up correctly! We have thousands of satisfied customers, and we hope to make your experience a positive one as well. Thank you MMW team ### 1/5 — This app is dodgy! *2024-08-28* Downloaded this app and filled in info they required and then no way of progressing or accessing anything on the app. Have deleted!!! **Developer response:** Hi dd115873, Thank you for your message. It seems that this issue may be related to some of your settings. Please contact us at support@mymedicwatch.com so that we can assist you in resolving this issue and ensure everything works properly. We have thousands of users who are delighted and benefit from peace of mind. ### 1/5 — Problème d’inscription *2024-08-04* L’application ne permet pas de s’inscrire ! **Developer response:** Merci pour votre message. Cela semble être un problème lié à certains de vos paramètres, ou encore votre adresse de courriel qui n’est pas exact. Veuillez nous contacter à support@mymedicwatch.com afin que nous puissions vous aider à résoudre ce problème et vous assister pour que tout fonctionne correctement. Nous avons des milliers d'usagers qui sont ravis et qui bénéficient de la tranquillité d'esprit. Cordialement, L'équipe MMW ### 1/5 — NE FONCTIONNE PAS *2024-06-14* Bonjour Après avoir téléchargé l’appli impossible de ce connecter message d’erreur signalant que le serveur ne fonctionne pas que faire ?? Merci **Developer response:** Cher Ang3drd, Merci pour votre message. Cela semble être un problème lié à certains de vos paramètres. Veuillez nous contacter à support@mymedicwatch.com afin que nous puissions vous aider à résoudre ce problème et vous assister pour que tout fonctionne correctement. Nous avons des milliers d'usagers qui sont ravis et qui bénéficient de la tranquillité d'esprit. Cordialement, L'équipe MMW ### 1/5 — error encountered in the server *2024-03-09* this app the past month or so has shown "error encountered in the server" and doesn't work at all. very frustrating when we pay monthly to use it and it's literally been useless **Developer response:** This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly! Best regards, MMW team ### 1/5 — Not worth it *2024-01-12* I have payed for this app for quite a while as my seizures are nocturnal and if I were to have one when sleeping alone, it would be great if someone would be notified. However this app has not picked up on any of my seizures I’ve had. Each time I have been notified by my partner by him waking me after. Not worth paying for and it not working. **Developer response:** Hi CKLeigh1 - This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly! Best regards, MMW team ### 1/5 — Ne fonctionne plus *2023-09-15* Cela fais un moment que l’application montre un message qu’un erreur est présente, de se fait mes crises d’épilepsie de me peuvent plus alarmer les contacts d’urgence. **Developer response:** Merci pour votre message. Cela semble être un problème lié à certains de vos paramètres. Veuillez nous contacter à support@mymedicwatch.com afin que nous puissions vous aider à résoudre ce problème et vous assister pour que tout fonctionne correctement. Cordialement, L'équipe MMW ### 1/5 — Not good *2022-09-28, version 2.4.0* First off, it will destroy your battery. Brand new series 7 Apple Watch uses 70-80% in under 12 hours even with the app in the background and not monitoring. Also the design is just terrible. The alert button which immediately informs your emergency contacts is a big red bar spanning the very bottom of the Home Screen. The result? Hitting alert every time you want to close the app on any phone that uses a swipe up motion to close tabs. I will state that the only reason I downloaded this app in the first place was to placate family members. ### 1/5 — iOS version doesn’t work *2022-09-05* My brother has tested this several times and only caretakers with android phones get the alerts. iOS users get nothing. And app usually says his watch is off. **Developer response:** Hi This sounds like an issue with some of your settings. Please contact us at support@mymedicwatch.com so that we can assist to get you up and running properly. Kind regards, MMW team ### 1/5 — Not happy *2022-08-05, version 2.3.0* We tested the app during the free test period. There were MANY false alarms, but since we know that she has had seizures when stressed out we felt that maybe some of the false alerts may have alerted her to destress before a seizure happened. Unfortunately though two real seizures were totally missed. We had intended to sit down with her to work through the settings, but didn’t get a chance yet. Then the subscription kicked in, which I paid for, and now it doesn’t work. Before the subscription both my wife and I would get both app notifications and sms alerts. Then she would indicate that she was OK, which both of us would receive. After the subscription my wife gets no notifications at all, and I get sms alerts only, getting up to 4 alerts at a time, and despite her indicating that she was OK, I never receive these OK messages. The app has therefore become useless, and I have wasted more than $200 for nothing. I want my money back. ## Most praised reviews (10 highest-rated) ### 5/5 — Peace of Mind *2024-06-28* We brought an Apple Watch and this app when our teenage son started having tonic clonic seizures whilst sleeping. We have found it highly effective, giving us peace of mind whilst also allowing him privacy and reassurance. The customer service and follow up that comes with it are fabulous. As parents of a teen with epilepsy- this app has been amazing for us! ### 5/5 — Peace of Mind *2022-10-16* This app gives my wife and I some piece of mind since our oldest daughter was diagnosed with epilepsy. She can lead somewhat of a normal life knowing that we are just a push notification away!! The fact that we can have multiple caregivers notified when things go wrong is great being I work in a remote location that doesn’t allow phones. Keep up the great work and thank you for giving my family some normalcy back!!!!! **Developer response:** Thank you for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out support@mymedicwatch.com if you have questions or suggestions. Kind regards, My Medic Watch team ### 5/5 — Seizure Alert *2021-06-02* So helpful and quick to reply which took away the stress from our situation, thank you so much!! **Developer response:** Thank you for your feedback! We are glad we can be of assistance to you. Best regards, My Medic Watch team ### 5/5 — Customer Service *2021-05-14* The customer service for this app is amongst the best I have come across. Staff are extremely helpful and made contact with me very quickly. They also, followed up with a courtesy call to make sure everything was working ok. So nice to speak to someone rather dealing with automated responses. Very impressed. Highly recommend this app **Developer response:** Thank you for your feedback! We are glad we can be of assistance to you. Best regards, My Medic Watch team ### 5/5 — Peace of mind!! *2021-01-17, version 2.2.0* Once tailored to your needs this app is the most amazing tool. I can go for walks, me and my family can really relax and I can be far more independent now. I can’t recommend this app enough. What a game changer! ### 5/5 — Very reasssuring *2020-10-13, version 2.1.1* Easy to monitor a love one ### 5/5 — Peace of mind *2020-07-17* Works well. Great customer service. ### 5/5 — Lifesaver *2019-06-10* This app works so well My daughter had a big Tonic seizure then clusters of focal seizures. The app sent my husband and myself a bunch of message, With in the first minute of the seizure. Could not be happier. ### 4/5 — Très utiles mais … *2025-04-09* C’est une super application pour les épileptiques, même si elle a quand même quelques petits défauts. 1) Elle remplit les anneaux des calories sur l’Apple Watch sans raison. 2) Il arrive qu’elle déclenche une alerte toute seule (mais c’est assez rare). 3) Elle consomme beaucoup plus de batterie sur la montre qu’avant. 4) Le planificateur devrait s’arrêter tout seul au lieu d’envoyer une notification pour qu’on l’arrête manuellement. 5) Elle est très facile à comprendre et à utiliser ! **Developer response:** Merci beaucoup pour votre retour détaillé. Nous sommes ravis que vous trouviez notre application utile et facile à utiliser. Votre satisfaction est notre priorité, et votre avis encourage nos efforts quotidiens. Concernant vos remarques : L'intégration avec les anneaux d'activité est en partie dictée par les règles d'Apple, ce qui limite notre capacité à modifier leur comportement. Nous travaillons à des optimisations pour améliorer la consommation de batterie. N’hésitez pas à nous contacter à support@mymedicwatch.com si vous avez d'autres questions ou suggestions. Bien cordialement-
L’équipe MMW ### 4/5 — Only 1 Thing Left To Make This App 5 Stars *2024-05-14* I can’t believe how easy to set the app was. Only one thing I could think of that this app needs is some kind of icon on the watch face to start the app instead of having to scroll through the app list. **Developer response:** Thank you for your feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out support@mymedicwatch.com if you have questions or suggestions Kind regards, My Medic Watch team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*