# Self-employed jobs Wecasa Pro — user reviews > 678 indexed App Store user reviews of Self by WECASA, rated 4.10/5 from 44 ratings. - Source: https://appshunter.io/ios/app/self-employed-jobs-wecasa-pro/id1437904875/reviews - App overview in markdown: https://appshunter.io/ios/app/self-employed-jobs-wecasa-pro/id1437904875.md - Rating breakdown: 5★ 30 · 4★ 4 · 3★ 2 · 2★ 0 · 1★ 8 ## What do users think of Self? Overall sentiment: mixed **Pros** - 🚀 Good platform for finding reliable work - 👍 Flexible work schedule - 💯 Excellent service - 🤩 Amazing app - 👌 Easy to use - 💰 Good for extra earning **Cons** - 🤖 Impossible to contact support - 💸 Exploitative and poor pay - 🚫 Account suspension without reason - 🔍 Lack of support and communication - 🕰️ Slow response times - 🤔 Unreasonable expectations from clients **Commonly reported bugs** - Buggy app and poor design - Notifications delayed or not received **Most requested features** - Improve communication channels with support - Provide more guidance and tips for cleaners - Implement better client vetting process - Offer more transparency on policies and account limitations ## Newest reviews (17 of 678) ### 3/5 — Needs fairer treatment of staff and longer hours *2026-07-26* We get incredibly low pay and often get booked on really short cleans with no option for overtime pay. I’ve had it multiple times where someone has bad products or wants way too much for the time you are given, and when they leave you a bad review because they don’t feel like paying they affect your score despite doing the best you can with the tools and time you were given. I often get offered cleans that will make me arrive late due to poor time management on the app - ie: cleans that are over an hour away and only being given half an hour to get there. Which again, affects customer service and your score. I get consistently very good reviews and communicate clearly, yet one person decides they won’t pay and I have to work (essentially) 6 hours a day for 3/4 hours work - because otherwise I just won’t get jobs. ### 4/5 — Good tool for freelancers *2026-07-20, version 1.42.1* I use Wecasa Pro to find cleaning jobs. There are quite a lot of assignments available in my area. The only small downside is that you sometimes need to be quick to book the listings. Overall, this is a very good app. ### 4/5 — Helpful *2026-07-16, version 1.42.1* Nice app ### 5/5 — Timi *2026-07-15, version 1.40.2* Good ### 5/5 — Casa *2026-07-15, version 1.40.2* … ### 5/5 — Function *2026-07-15, version 1.40.2* Simple layout easy to used ### 5/5 — Ilham *2026-07-15, version 1.40.2* It’s good to get extra money but as your permanent job…….😔you will not get offers every day ### 5/5 — Excelente app and service *2026-07-15, version 1.40.2* Excellent service ### 3/5 — Miss information on payment *2026-07-15, version 1.40.2* Video stated payment same day. Not that had to wait over week for payment. ### 5/5 — Keji *2026-07-15, version 1.40.2* Good ### 4/5 — Self employed app *2026-07-15, version 1.40.2* The app is brilliant at finding work nearby. Last minute and long term clients. Would reccomend. ### 5/5 — Cleaner *2026-07-15, version 1.40.2* I wanted to say thank you to Wecasa team for ongoing support, easy way of getting income and quick response to the job queries. Thank you ever so much.. ### 5/5 — Mrs *2026-07-15, version 1.40.2* great! ### 5/5 — Mrs *2026-07-15, version 1.40.2* Very good ### 5/5 — Very good *2026-07-15* Good and helpful ### 5/5 — HIKMA *2026-07-15, version 1.42.1* Good ### 5/5 — Miss *2026-07-15, version 1.40.2* Good app ## Most critical reviews (10 lowest-rated) ### 1/5 — Perfect *2026-07-24, version 1.42.1* Really good app easy to use ### 1/5 — Terrible customer service *2026-07-18, version 1.42.1* I am a worker and the service is terrible! It takes HOURS for a response. Also the pay is NOTHING compared to what you would earn as a private professional cleaner. I work to a VERY high standard for pennies. One of my clients paid 170 and I received 85 out of this. I understand they need to pay for insurance but that doesn’t cost over £100 per job. I am thinking of quitting - although they will probably disable my account because of this review. ### 1/5 — Not Even If You’re Starving – Don’t Work for WeCasa *2026-07-18* My experience with WeCasa was one of the worst I’ve ever had. In just two weeks of working with them, I have never felt so humiliated and undervalued by a company. From my experience, WeCasa seems to care far more about protecting its reputation, keeping customers. Customers can leave unfair or abusive feedback, and instead of properly investigating what happened, the company often offers them discount vouchers and expects the cleaner to either return and redo the job for free or accept financial penalties. What disappointed me even more was how little understanding they showed when I had a genuine family emergency. Despite the circumstances, money was still deducted from my already low earnings. The emotional stress, anxiety, and pressure are simply not worth it. I worked incredibly hard, only to deal with customers looking for faults where I genuinely couldn’t see any and expecting unrealistic results. Instead of supporting their workers, I felt the company always took the customer’s side. I would not recommend WeCasa to anyone looking for a respectful and supportive place to work. Based on my experience, I wouldn’t recommend working there even if you were struggling financially. I hope the company starts treating its professionals with the respect they deserve, because without them, there is no business. ### 1/5 — Cleaners beware. *2026-07-04* Would give 0 stars if I could just a head up if you have any problems as a cleaner or someone self employed don’t expect much help from WeCasa as they think they’re uber or something with having only a WeChat and then your waiting hours for one response to your problem. Was also asked if I had taken photos of the property as proof when in the onboarding they stressed not to because it was illegal and now I’m being asked if I did as proof so clearly they even understand what the hell they are taking about and just want to use people to make money. ### 1/5 — RACISTS *2026-07-01, version 1.40.2* This platform allows clients to book based on racial and gender discrimination “No black female (they have bad attitude” This is disgusting and unacceptable ### 1/5 — Psychopathic cleaning clients and hotbed for customer fraud. Don’t use *2026-06-10* Wecasa doesn’t have a proper dispute services for “dine-and-dash” clients and clients expecting an elite clean in 2h 30mins. As well customer using minor chemical issues for a full renovation. This app is a hotbed for predator clients targeting the UK domestic workforce. The app ignores that we are entering these people’s homes and do not vet the clients, particularly in their expectations. There is no way to tell if you are getting a real client or a scammer. The app incentives scammers to use the app. It is a disgusting company and app. Whilst you can get some money, the app puts people in dangerous situation by not having a real vetting system for customers and ensuring the expectations are not fraudelent to get a free clean. This leads to professionals working in unsafe conditions and the app punishes the cleaner rather than standardising the expectations of clients and ensuring clients have sufficient equipment such as a vacuum cleaner. Clients can have ridiculous expectations in 2-2h 30. The client acquisition focuses on client volume not client quality. Some clients need to book a 4h job with elite cleaners not expect cleaners to work £16 per hour for an elite whole house clean in 2 hours. Wecasa needs to manage the expectations of users on the front end so cleaner services are not out of pocket from exploitative clients. ### 1/5 — Buggy - rejects valid logins *2026-06-07* Can’t login even though email and password works fine on the Wecasa website . Tried many times but app rejects valid login that works on Wecasa website ### 1/5 — Bad Interface *2026-05-03, version 1.36.1* I couldn’t actually utilise the app as the alphabet:numbe on my phone covered the page and there was no option to close it. So I couldn’t register properly and gave up! Useless interface ### 1/5 — Poor *2026-04-03, version 1.36.0* Not helpful cat speak To anyone on phone or chat useless ### 1/5 — Attente de 2 mois avant aide concrète en tant que prestataire *2026-04-02* Je suis auto-entrepreneur et j’ai essayé de valider mon compte sur Wecasa pour faire du baby-sitting. Cela fait maintenant deux mois que j’attends, sans solution. J’ai fourni tous les documents demandés : carte d’identité (plusieurs fois, alors qu’elle n’est pas floue), extrait SIREN (validé), attestation SAP (pourtant validée sur leur interface), casier judiciaire (validé), photo (validée). Mais ma carte d’identité reste bloquée/refusée sans explication valable. J’ai échangé avec trois interlocutrices différentes (une responsable en visio, Anaïs, Anna). Je n’ai eu que des réponses à côté, des demandes incohérentes (me renvoyer vers une autre plateforme, NOVA, alors que mon attestation SAP était déjà validée chez eux), et des messages avec des "😊" et "À très vite" complètement déplacés. Aucune validation n’a abouti. Le service client est injoignable, les réponses sont automatisées ou incohérentes, et on vous promet des délais courts pour finalement vous ignorer. Je perds mon temps et mon énergie. Je ne recommande absolument pas cette plateforme à des auto-entrepreneurs sérieux. Wecasa n’est pas fiable pour démarrer une activité. ## Most praised reviews (10 highest-rated) ### 5/5 — Très bon accompagnement depuis le début *2026-08-08* Je débute ma collaboration et termine les divers formalités je commence dès lundi 10 août un nouveau client j’ai hâte de pouvoir commencer et pouvoir donner satisfaction aux clients ### 5/5 — Massage Therapist *2026-07-17, version 1.42.1* MT ### 5/5 — Good *2026-07-16, version 1.42.1* Good ### 5/5 — Cleaner *2026-07-16, version 1.42.1* Excellent ### 5/5 — В *2026-07-16, version 1.42.1* А ### 5/5 — Margarita *2026-07-16, version 1.42.1* Great very professional ### 5/5 — Mr *2026-07-16, version 1.40.2* 5 ### 5/5 — Très bonne expérience *2026-07-16* Pour ma part, il y a encore peu de clients car je suis au début, mais je reste confiante pour la suite et motivée à développer mon activité. L’accompagnement pour le statut d’auto-entrepreneur est vraiment très utile et rassurant, surtout lorsqu’on n’a jamais créé d’activité auparavant. L’équipe nous guide du début à la fin, avec des explications claires à chaque étape, ce qui permet de se lancer plus sereinement et en toute confiance. Les personnes sont également disponibles et réactives pour répondre à nos différentes questions, ce qui est très appréciable lorsque l’on débute et que l’on a besoin d’être rassuré ou accompagné rapidement. Le site est très complet, avec beaucoup d’informations et de services proposés. Tout est bien expliqué, ce qui permet de comprendre facilement le fonctionnement de la plateforme, d’apprendre à mieux s’organiser et de progresser dans son activité. Les horaires sont flexibles, ce qui est idéal pour s’organiser en indépendant et adapter son planning selon ses disponibilités. Il serait également appréciable que les clients préparent un minimum leur logement avant l’intervention, afin de permettre un travail encore plus efficace et un service de meilleure qualité. **Developer response:** Bonjour, Un grand merci pour ce retour d'expérience Nous vous souhaitons une excellente journée et de nombreux rendez-vous à venir avec les clients Wecasa ! ### 5/5 — Mel *2026-07-16, version 1.40.2* Good ### 5/5 — Andre *2026-07-16, version 1.40.2* Love the experience with wecasa --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*