# Selfridges

> Luxury fashion and lifestyle shopping app with personalized inspiration and delivery options. (iPhone/iPad app by Selfridges Retail Ltd.)

- Source: https://appshunter.io/ios/app/selfridges/id1104960350 (this page in markdown: same URL + `.md`)
- Developer: [Selfridges Retail Ltd](https://appshunter.io/developer/944980184)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 6,591 App Store ratings · 238 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 92 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2016-05-17
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/selfridges/id1104960350/reviews.md

## What is Selfridges?

Your pocket-sized Selfridges

The iOS app puts the extraordinary world of Selfridges at your fingertips with personalised style inspiration from the brands you love and insider alerts about our latest product launches.


See what’s new, just for you 

 - Shop your favourite luxury designers 

 - Browse 2000+ new product drops every week


Shopping made easy

 - Choose a delivery method that suits you – either direct to your door, via our Click & Collect service or local collection

 - Shop in your local currency and receive unlimited delivery wherever you are in the world with Selfridges+

 - Search the app hands-free with voice search


Insider alerts

 - Become a Selfridges Unlocked Keyholder to unlock exclusive invites, first looks, free shipping and monthly prizes
 - Be the first to know about back-in-stock updates, new designer drops, sales and special promotions 

Visit https://www.selfridges.com

@theofficiaselfridges

@theyellowdrop

## Key features

- Personalized style inspiration
- Shop luxury designers
- New product drops weekly
- Multiple delivery options
- Global shipping
- Voice search
- Exclusive member benefits

## What do users think of Selfridges?

Overall sentiment: negative

**Pros**

- ⭐ Great store with high-quality products
- 🚀 Fast delivery
- 💰 Good prices and value

**Cons**

- 🐛 Buggy and unreliable app
- ⏱️ Slow app performance
- 🔍 Inconsistent product availability
- 🤯 Poor customer service and support

**Commonly reported bugs**

- Items disappearing from cart
- Inability to delete wish list items
- Login and checkout issues
- Inconsistent app behavior across devices

**Most requested features**

- Improve wish list functionality
- Add better filtering and sorting options
- Optimize app for tablet devices
- Support more payment methods and currencies

## Recent user reviews (10 of 238)

All indexed reviews: https://appshunter.io/ios/app/selfridges/id1104960350/reviews.md

### 2/5 — useless

*2026-08-24, version 11.8*

wouldn’t be so bad if it just didn’t keep hanging. Sort it out and get someone to program the app who knows what they are doing. ps my internet is fast and working!

### 1/5 — Ordering

*2026-08-22, version 11.8*

I give up with this App, tried submitting order and it just reverts to checkout page. Tried 4 times now, will order with different company now.

### 1/5 — Can’t disable notifications

*2026-06-25, version 11.5*

Despite turning off notifications in the app it continues to send messages and alerts on an almost daily basis. 

I reported this feedback months ago and no change.

The messages are consistently irrelevant too!

Deleted App.

### 1/5 — Terrible

*2026-06-11, version 11.5*

Latest update doesn’t allow for any sub-categories to be selected when shopping! App support link on Apple App Store is also broken.

### 1/5 — Keep seeing the same items while scrolling

*2026-06-06, version 11.4*

I’m trying to browse the sale for key holders and keep seeing the same 20 items ! Same for Father’s Day. Making shopping on app difficult. Also app support web page from App Store is broken and a dead link so I can’t report this.

### 1/5 — Fix it please

*2026-06-05, version 11.4*

Since updating the app is not working anymore. Can’t browse anything

### 1/5 — For US customers

*2026-06-04, version 11.4*

If you’re a US customer ((STAY AWAY))… dealing with their customer service is a nightmare! I have been trying to return a damaged $3900 bag for over 2 months now! And they can’t manage to get it out of US customs! They keep returning it back to me! And I’m still waiting for my refund.. tried to call apple pay and Klarna to get my refund, but when Klarna called them they had the audacity to tell them that the package was returned to me! That’s why they won’t refund me! Not that I have sent it back to them twice so far and each time they can’t manage to get it out of customs!!! Each time I have to wait a whole day for DHL to pick it up, and DHL doesn’t always show up so I have to book another day for pick up… bottom line the whole situation is getting ridiculous and they are the worst company you can ever deal with! Still waiting for DHL to show up so they can pick it up for the third return attempt!!!!!!!!!!!

### 1/5 — Do not update!

*2026-06-03, version 11.4*

I updated the app and now can hardly use it. Jumps around when scrolling and times out a lot!

### 1/5 — App is not working after update

*2026-06-03, version 11.4*

It doesn’t work well no messages on my order, key holder access and sale shows only few items and keeps flicking back and forth

### 5/5 — Error when adding to basket

*2026-06-01, version 11.4*

I enjoy the app but recently I can not shop as it shows error while I am trying to add items to my basket. I don’ t see any availble updates or
How could I stop this from
happening sadly.

## Frequently asked questions about Selfridges

### What does the Selfridges app do?

The app brings the Selfridges shopping experience to your mobile device. It offers personalized style inspiration, allows you to shop from a wide range of luxury designers, and provides alerts for new product launches, sales, and promotions.

### What are the key features of the app?

Key features include personalized style inspiration, the ability to shop from over 2000 new product drops weekly, various delivery options like direct-to-door, Click & Collect, and global shipping with Selfridges+. It also offers voice search and insider alerts for members.

### Is the Selfridges app free to use?

Yes, the app itself is free to download and use. There are no in-app purchases or ads mentioned in the description. However, the cost of products purchased through the app will vary based on the items you select.

### Who is the Selfridges app for?

This app is designed for fashion-conscious individuals who appreciate luxury brands and seek personalized style inspiration. It's ideal for those who want a convenient way to shop for designer items and stay updated on the latest trends and offers.

### What are the shipping options available?

The app provides flexible delivery methods including direct-to-door delivery, a Click & Collect service, and local collection points. For international shoppers, it offers unlimited delivery worldwide with Selfridges+ and allows shopping in local currencies.

## Version history (last 5 releases)

### 11.8 — 2026-08-21

We’ve been working hard to make your shopping experience on the app even more extraordinary.
With continuous performance upgrades, squashing bugs, and carrying out our usual housekeeping.

Happy shopping!

### 11.7 — 2026-08-18

We’ve been working hard to make your shopping experience on the app even more extraordinary.
With continuous performance upgrades, squashing bugs, and carrying out our usual housekeeping.

Happy shopping!

### 11.6 — 2026-07-09

We’ve been working hard to make your shopping experience on the app even more extraordinary.
With continuous performance upgrades, squashing bugs, and carrying out our usual housekeeping.

Happy shopping!

### 11.5 — 2026-06-08

We’ve been working hard to make your shopping experience on the app even more extraordinary.
With continuous performance upgrades, squashing bugs, and carrying out our usual housekeeping.

Happy shopping!

### 11.4 — 2026-05-26

We’ve been working hard to make your shopping experience on the app even more extraordinary.
With continuous performance upgrades, squashing bugs, and carrying out our usual housekeeping.

Happy shopping!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*