# SELLER \| INSIGHT — user reviews

> 44 indexed App Store user reviews of SELLER | INSIGHT by SOLID FOUNDATION SOFTWARE INC., rated 4.71/5 from 427 ratings.

- Source: https://appshunter.io/ios/app/seller-insight/id1471025716/reviews
- App overview in markdown: https://appshunter.io/ios/app/seller-insight/id1471025716.md
- Rating breakdown: 5★ 382 · 4★ 12 · 3★ 10 · 2★ 2 · 1★ 21

## What do users think of SELLER | INSIGHT?

Overall sentiment: mixed

**Pros**

- 📊 Comprehensive sales analytics and data tracking
- 🚀 Fast and easy relisting process
- 👍 User-friendly interface and navigation
- 💰 Helps identify profit margins and cost of goods sold
- 🔄 Cross-posting to multiple platforms (eBay, Mercari)
- 📈 Advanced search and filtering by category, size, gender
- ⭐ Excellent customer service (historical reviews)
- 🎯 Identifies aged inventory for strategic relisting
- 📱 Mobile-first design for on-the-go management

**Cons**

- 💸 Paywall blocks most features without subscription
- ⚠️ Misleading free trial (only 3 days)
- 🚫 No customer support responsiveness (recent reviews)
- 🐛 App hasn't been updated in 4 years
- 📵 Subscription fee ($10/month) not clearly disclosed upfront
- 🔊 Chime/notification sound cannot be disabled
- 💳 Expensive relative to part-time reseller income
- 🔄 Sync issues requiring manual refreshes
- 📊 Shows revenue before fees, not actual profit

**Commonly reported bugs**

- Failure message when importing Poshmark sales reports
- Unable to load relisting/delisting features
- Listings over 60 days old buttons become inaccessible
- Sales map produces errors despite resetting
- App crashes and force closes intermittently
- Chime notification works despite phone being on mute
- Graphs display without actual data numbers
- Sync failures after each item relisted

**Most requested features**

- Auto-share and auto-send offer functionality
- Ability to disable notification chime
- Manual sales recording from non-Poshmark platforms
- Affiliate/referral program
- Desktop/computer version of app
- Longer free trial period (14-30 days)
- Transparent pricing disclosure upfront
- Automatic relisting without manual sync

## Newest reviews (11 of 44)

### 3/5 — Needs Updating

*2024-11-16, version 2.2.0*

Poshmark has changed yet this app has not changed for 3 years. I have found info that hasn’t been accurate and has cramped up on me.

### 2/5 — Abandoned App

*2024-06-30, version 2.2.0*

This app has the ability to be the best seller bot available, but sadly, it hasn’t been updated for 2years.

### 3/5 — PLEASE let me turn the chime OFF!!!!

*2024-03-01, version 2.2.0*

Overall pretty good, but not quite as sortable as I’d like for the subscription price

The one thing that drives me NUTS is the stupid cash register sound that has no “off” option. My phone can be on mute with the volume all the and down and the chime will still go off loudly.  Extremely annoying.

### 3/5 — Relisting/Delisting

*2023-08-07, version 2.2.0*

Keeps telling me unable to load…

### 3/5 — Needs work

*2021-07-28, version 1.8.0*

The relist feature saves me absolutely no time vs relisting on Poshmark. I have to sync the app after each item relisted. The cha Ching chime only worked the first few days after I enabled it.  I do like all the tracking features, which is worth the money.

### 4/5 — Love it but...

*2021-05-20, version 1.8.0*

I wish there was a way to manually record sales from other platforms besides Poshmark. I love this app but I want stats on all the platforms!

### 4/5 — Love the app but needs a fix

*2021-01-23, version 1.2.0*

This app is awesome but the relist feature is messing up. When I open the app the listings that are over 60 days old are off to the side and I cannot use the buttons. After force closing a few times it will work properly. Other than that the app is great.

### 3/5 — App Errors Help?

*2020-12-31, version 1.2.0*

I like this app but there seems to be virtually no tech support.

My sales map is incorrect and keeps producing an error despite resetting the app settings and deleting sales & inventory reports.

### 4/5 — Good app. A little confusing to navigate

*2020-12-20, version 1.2.0*

I love this app-however, I wish they would only show numbers actually earned as revenue. I only pay taxes on the revenue that goes to my bank account-not Poshmarks. I don’t want or need to see revenue before fees are deducted. It should be a hidden $ or graph somewhere else and not at the forefront of all the graphs. My revenue says $213k earned when it’s actually $160k. Seems pointless to me & makes me upset thinking about how much money I’ve made someone ELSE.

### 1/5 — Disappointed

*2020-12-10, version 1.2.0*

I’m just starting out with poshmark and rn poshmark sales is my only income due to Covid. I don’t have extra money laying around to buy a monthly fee to get everything I thought I was getting free. Y’all increase posh percentage fees and still expect more money from us?

### 3/5 — Free app Misleads to monthly fee

*2020-12-09, version 1.2.0*

I understand this is a free app. When I download a app I expect the app to look like the PREVIEW PHOTOS. I feel vulnerable because I just uploaded all my info to the app just to be informed I need to pay? Where is the transparency for this app? My Suggestion: If this app said “Hey @poshmarkusername enjoy this version for the next 30 days for free and then pay $9.99/mo” Not only would it not be misleading to app downloaded by user but it will help the user get familiar to the apps true capabilities. I suggest it’s free for 30 days then prompt us app users to pay. Great idea over all, don’t give up.

## Most critical reviews (10 lowest-rated)

### 1/5 — No customer service or updates

*2026-04-09, version 2.2.0*

Customer service hasn’t existed for awhile now, there has been no updates to the app in 4 years, yet the company keeps taking subscriber money…

### 1/5 — No customer service

*2025-11-21, version 2.2.0*

Great app but if something goes wrong, customer service is non existent. For months, it has not been working properly- there is no response whatsoever from customer service

### 1/5 — Useless unless you pay.. per usual

*2025-04-03, version 2.2.0*

It’s completely useless unless you pay for it. Downloaded it and see for yourself. You would think this would be free to use considering the outrageous 20% fee Poshmark takes from sellers.

### 1/5 — Needs an update

*2025-01-23, version 2.2.0*

This used to be an amazing app but now it hasn’t been updated in 4 years and customer support no longer responds.

### 1/5 — Not working properly

*2024-04-21, version 2.2.0*

I’ve had this app for awhile and found it very useful but as of last month, I get a Failure message indicating rows of data have been moved or deleted when trying to import my Poshmark sales report. I’ve reached out via FB & Insta using the links provided in the app and have had no response. I’ve also emailed and no reply to that either. I’ve confirmed with Poshmark that there have been no changes to the sales report format at their end.

### 1/5 — Can’t use the app

*2023-12-10, version 2.2.0*

I don’t have a Poshmark seller history yet so I can’t use the tool. Poshmark doesn’t provide a history for new accounts. Very frustrating.

### 1/5 — Lots of numbers

*2023-11-14, version 2.2.0*

Meaningless without an autoshare feature. I have 500 listings to share, relist, rewrite and so on. Being sent to the app so I can do all that myself is just ridiculous. I can stay on Poshmark, not pay $10 a month and do the same thing. Stats are nice but...

### 1/5 — Top Seller Disappointed

*2021-01-24, version 1.2.0*

I was excited to use this after being recommended by other top sellers and my IG followers. After pages and pages of introduction how to’s, downloading and uploading my sales report, calibrating the stats, the app finally started up only to tell me that it would only show me the results with a Pro subscription. 
The Free subscription is basically nonexistent. I was given no indication along the way that the features being promoted would not be available upon downloading the app. It is not noted in the App Store nor in the lengthy presentation needed to set up the app about the levels of subscription. 
The features look amazing but is misrepresented in the way you get them. I can afford the Pro subscription but feel mislead enough not to subscribe for now. Expectations need to be conveyed early and often. A 3 day trial is offered but that is not long enough to do much of anything.

### 1/5 — Unfortunate

*2021-01-04, version 1.2.0*

You can’t use any features in this app unless you pay a $10 monthly subscription. For a part time reseller this isn’t cost effective for me. Don’t waste your time if you don’t plan on purchasing the subscription.

### 1/5 — Misleading! Just tell us we have to pay upfront!

*2020-12-13, version 1.2.0*

While the app is probably very useful I wouldn’t know because you have to pay to see ANY of the stats. I wish they would just say that upfront instead of making it seem like you just won’t see some features because like no, you won’t see ANY features unless you pay. Yes, they do have a trial period but it’s only for 3 days. How can I determine if I want to keep something like this after 3 days? I’d suggest a 30 day trial so people can get a feel for it and decide if it’s something that would suit their business. I mean atleast a 14 day trial, like dang.

## Most praised reviews (10 highest-rated)

### 5/5 — More option should share and send offer automatically

*2024-06-17, version 2.2.0*

Look for more updates but it’s quite cool

### 5/5 — So useful!

*2023-02-24, version 2.2.0*

I absolutely love this app! I have tried many others in attempt to streamline my Poshmark and Mercari sales, and this is the only consistent one that I ALWAYS come back to. Reasonably priced for the vast amount of knowledge and use it provides! You will not regret using it!😁👌

### 5/5 — Love it!

*2022-04-01, version 2.2.0*

Great app for keeping track of which items need relisting. When I first downloaded it, I had over 300 items that needed to be relisted. It’s a quick process, once you get the hang of it you’ll be able to relist an item in under a minute! :)

### 5/5 — Amazing app!

*2022-01-04, version 2.2.0*

I love this app. It makes relisting items on Poshmark so easy. I’m also able to cross post to eBay with their copy listing feature. I also really enjoy keeping track of my numbers daily. I wish they had a affiliate referral program so I could share it with my subscribers and followers. Regardless it’s an awesome app!

### 5/5 — Best customer service ever

*2021-07-22, version 1.8.0*

Every time I reach out about a potential feature I would like to see, they do their best to add it (within reason). I’m no one special - just a random no name seller, but they seem very motivated to create the best app they can.

Good customer service is the most important thing you can have from a company, everything else is second in my opinion.

The features are great and super convenient. Crossposting and delisting/relisting feels like it would be cumbersome, but it’s really not. It’s fast, easy, and great for making sales.

For crosslisting, I prefer it to Vendoo & List Perfectly because I can do it all from my phone - which is a MUST for my business.

The analytics offered are priceless (still better than what Posh or ANY other platform gives you). They’re digestible and informative and have definitely helped me become more strategic.

Bottom line - this app will help you make more money as a reseller on Posh, and the company is one you’ll feel good supporting.

### 5/5 — Say goodbye to randomized listings and hello to orderly listings

*2021-05-04, version 1.6.0*

I upgraded to pro subscription, and my Poshmark closet feels much better organized for my buyers and shoppers with search by category feature. Good bye random listings, and hello to intentional order! Staff support was responsive and adequate to technical inquiry. Seller Insight adds ease and joy to my daily work. I look forward to maintaining my business with them.

### 5/5 — Relists

*2021-01-29, version 1.2.0*

Thank you so much for making the relist project so much easier for my stale poshmark listings! I had to get help to relist over 300 items in my posh closet that I had no idea were so old. By relisting them sales were Stellar this month and things started moving again. Your app makes it so easy to see so many eye opening things!

### 5/5 — Awesome App for Posh Sellers!

*2020-12-25, version 1.2.0*

This app is incredible! It offers everything a Posh seller would need to run a successful reselling business! I love seeing my live sales and inventory totals - it makes me super cognizant of my goals and progress. The data and analytics of brands and sizes are also extremely helpful when making sourcing decisions. Also, I love supporting a small business and these two guys are genuinely the nicest people ever! The app couldn’t be better!

### 5/5 — This App is a MUST for the serious seller

*2020-12-12, version 1.2.0*

I have been utilizing this app for a couple of weeks now and I am blown away by the amount of functionality in this App and the ease of use! Once you initially load your sales data, the app syncs your data from that point forward and gives you all sorts of analytical capability shown in graphical and written format. Some of my favorite capabilities include the weekly, monthly, quarterly and yearly sales tracking with ability to analyze by category, sub category, gender and size, the ability to identify aged inventory and easily relist within Poshmark, your average ASP, your actually pre-tax profit (by entering your buy cost as actual totals or an average cost), ability to quickly relist aged items workflowing between the app and Poshmark and the ability to craft sharing and offer to liker strategies based on such things as age of items and which items have the most likes. Now that I spent a couple of weeks using the app, I can’t imagine going back to spreadsheets to manage my Poshmark closet. Thank you for this App!

### 5/5 — OBSESSED 😍

*2020-11-24, version 1.2.0*

I am so impressed with this app and what you have been able to do - as a seller it’s soooo easy to manage my listings, track inventory etc. so happy with this app ⭐️⭐️⭐️⭐️⭐️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*
