# SEMS Portal — user reviews > 593 indexed App Store user reviews of SEMS Portal by GoodWe Technologies Co., Ltd., rated 2.13/5 from 31 ratings. - Source: https://appshunter.io/ios/app/sems-portal/id1406230958/reviews - App overview in markdown: https://appshunter.io/ios/app/sems-portal/id1406230958.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 6 · 2★ 3 · 1★ 14 ## What do users think of SEMS Portal? Overall sentiment: negative **Pros** - 🚀 Real-time monitoring - 📊 Detailed graphs and statistics - 💰 Ability to set custom electricity rates **Cons** - 🐛 Frequent crashes and bugs - 🔌 Connectivity issues with inverter - 📉 Inaccurate data and calculations - 🕰️ Slow data refresh rates - 🤔 Confusing and unintuitive interface **Commonly reported bugs** - App crashes on iOS 16 and newer - Landscape mode not working properly - Incorrect energy production and consumption data - Frequent log-out issues **Most requested features** - Ability to view historical data by billing cycle - Integration with smart home systems - Customizable dashboard and widgets - Support for multiple languages - Improved battery monitoring and control ## Newest reviews (20 of 593) ### 2/5 — Not functioning properly *2026-05-03, version 3.7.9* Anyone can help? Try to call and reach out a few times still can’t get anyone help ### 1/5 — Terrible *2026-03-17, version 3.7.9* Poor design, unreliable connectivity, so disappointed ### 1/5 — App not working *2026-01-29, version 3.7.9* I haven’t been able to get real time stats for months. Is this app still being maintained ? ### 1/5 — Unable to use *2026-01-28, version 3.7.9* The app will not load, it keeps shutting down. ### 2/5 — IOS 26 *2026-01-21, version 3.7.9* this app does not work with IOS 26 ### 1/5 — Pesima app *2026-01-16, version 3.7.9* No sirve poco entendible ### 1/5 — Funciona muy mal *2026-01-03, version 3.7.9* No funciona Bien, inestable, muy difícil de entendre la Info. No se sabe cuanto gastas i cuanto tienes que comprar o el total o poder acceder al historial o al minuto. Poco clara. ### 1/5 — Waste of time downloading it *2025-12-27, version 3.7.9* For the past 6 months at least , the app won’t open on the iPad. When I try it just flicks right off again. For iPad download SEMS+ instead it works fine but no history from before it’s downloaded unfortunately. And the review here won’t even go. ### 1/5 — Abc *2025-12-26, version 3.7.9* Banshilal Danga ### 1/5 — Aargh *2025-12-19, version 3.7.9* Update just broke the app. Crashes every time I try to use it. Updated again, but still doesn’t work. Had to uninstall and reinstall to get it to work. ### 2/5 — La wallbox non funziona più *2025-12-14, version 3.7.8* Da qualche giorno non riesco piu a far partire la ricarica dell’auto. Mi dice sempre ‘fallito’. 😠😡😠 ### 1/5 — Cercate di migliorare *2025-12-02, version 3.7.8* L’app funziona una volta su 10 ### 1/5 — Aargh *2025-11-20, version 3.7.8* Update just broke the app. Crashes every time I try to use it. ### 1/5 — Where’s the update? *2025-11-10, version 3.7.7* iOS 26 has been out for months now, when will you update this app? The old app won’t launch at all making it totally useless! ### 1/5 — Very Poor UI *2025-11-10, version 3.7.7* Doesn’t show a month’s total day wise production ### 1/5 — Op iPad Pro werkt Sems en Sems portal niet *2025-10-27, version 3.7.7* Werkt voor geen meter . Goodwe in gebreke ! ### 1/5 — Doesn’t Open *2025-10-27, version 3.7.7* Haven’t had any trouble until today. The App opens to the homepage then totally closes down. I have deleted and reinstalled the app numerous times with the same result! ### 4/5 — Custom month date *2025-10-08, version 3.7.7* should be able to define the day where the month count begins/ end, so we can sync with the date our energy provider reads the amount of energy to be charged ### 1/5 — Not working *2025-10-05, version 3.7.7* Not working ### 1/5 — Sems portal won’t load *2025-10-05, version 3.7.7* Since iOS 26 on the iPad SEMS portal just flicks straight off on the iPad, it works fine on the iPhone. You need to fix this issue. I have deleted the app on the iPad and reinstalled it and it still does the same thing. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Longer Working *2026-05-10, version 3.7.9* Since the recent updated the usage graphs are no longer working. ### 1/5 — Graphs stopped working *2026-05-10, version 3.7.9* What went wrong ### 1/5 — Update has made app worse *2026-05-07, version 3.7.9* For some reason they have updated the app and now you are unable to see the graph showing what is going to the grid. It was fine before. Why change it. Now you get no info on the graph if it goes under 0kw. Poor poor update. Please fix this ### 1/5 — Swanbourne *2026-05-03, version 3.7.9* The app is rubbish, it only works intermittently & now it has completely crashed ### 1/5 — Off line *2026-05-02, version 3.7.9* Hopeless. Spends most time OFF LINE then when on line enquiries made you have to be an IT genius to interpret instructions. ### 1/5 — Crashes on launch *2026-04-21, version 3.7.9* Tried uninstall/reinstall ### 1/5 — Rubbish app! *2026-04-20, version 3.7.9* So sick of an app that doesn't work, support that is non-existent and non responses to any reviews here! Would rate it zero if I could. ### 1/5 — Stopped working *2026-04-18, version 3.7.9* Rubbish ### 1/5 — Dreadful Clunky App *2026-04-15, version 3.7.9* This app is so bad to use. It is completely non-intuitive and most of the buttons don’t work - when you click on them, they just exit you from the app. Support is also useless and just sends you instructions that are impossible to interpret. I would give a negative rating if I could. This app needs a total redesign! ### 1/5 — Does Goodwe really take note? *2026-03-24, version 3.7.9* Does anyone actually read these reviews and care? It appears not given the comments and reviews have consistently been bad for at least the last 5 years! Developing apps these days should be child play so I don’t understand why it’s that difficult to either make an app that works or, take note of the feedback and actually fix it. ## Most praised reviews (10 highest-rated) ### 5/5 — iPad OS 26 *2025-10-02, version 3.7.7* Aplikacja przestała pracować po wgraniu nowego OS 26. Dotychczas spisywała się bardzo dobrze. ### 5/5 — Request: button for instant battery charging from the grid would be helpful *2024-09-27, version 3.6.4* Charging battery from the grid with one tap would help users to take advantage of low energy prices on the European market in off peak hours ### 5/5 — Kann die Kritik nicht verstehen *2024-09-08, version 3.6.1* Hat alles auf Anhieb funktioniert. Wer es nicht versteht sollte sich einfach ein YouTube Video ansehen ### 5/5 — Vuelve a funcionar muchas gracias *2024-07-24, version 3.5.8* La app se abre y se cierra sola, es una pena gastar el dinero en inversor y en el metter que compre, espero solucionen esta incidencia para poder cambiar esta reseña que no me gusta escribir. Gracias. ### 5/5 — Medidas diarias correctas *2024-07-06, version 3.5.7* hace unos días ..No actualizaba correctamente las “círculos” con las medidas diarias. Actualmente ya se ha arreglado y me funciona bien como siempre, con información muy útil ### 5/5 — Great App *2024-03-26, version 3.5.5* ...don't know what everyone is sooking about! It works perfectly and provides you with plenty of data. I'm slightly addicted to it ### 5/5 — Finally It works! *2024-03-04, version 3.5.3* On iOS 17.3.1 v. 3.5.3 is stable and finally it works. The only defect I noticed is the total sum (Total Income) since launch, please check or rename the field. ### 5/5 — Good *2024-01-14, version 3.5.2* Covers basics but please keep improving to beat the other inverter companies :) ### 5/5 — adapting the graph for the iPhone screen. *2023-11-04, version 3.4.5* it is OK now. The mistake was that I updated the app before my phone IOs. So it is necessary to keep updates! Logical :-) ### 5/5 — Request : increase font size at symbols ( Panel, Battery, House, Grid ) *2023-10-05, version 3.4.3* The app showing all I need. Please just increase the font size size at symbols ( Panel, Battery, House, Grid ) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*