# SendHub - Business SMS

> Business SMS platform for efficient customer and team communication. (iPhone/iPad app by Inforeach, llc.)

- Source: https://appshunter.io/ios/app/sendhub-business-sms/id516986685 (this page in markdown: same URL + `.md`)
- Developer: [Inforeach, llc](https://appshunter.io/developer/516986688)
- Category: Business, Utilities
- Price: Free
- Rating: 3.31/5 from 13 App Store ratings · 105 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 43 MB
- Languages: English
- Released: 2012-04-16
- Data updated: 2026-08-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sendhub-business-sms/id516986685/reviews.md

## What is SendHub?

SendHub makes business SMS fast, simple, and effective. We offer an all-in-one online messaging solution to meet the SMS needs of businesses of all sizes.

A SendHub account is required to use this app. 

SendHub does not support international usage and is only available for use in the US and Canada.
To sign up for a SendHub account visit SendHub online.
Existing customers, download the app and login to use.

Think of SendHub as Gmail+Asana for SMS.

We offer businesses of all types the ability to communicate via SMS to their customers, on-the-go workers, and contact of all kinds.

Easy Setup

Get up and running in minutes without any additional hardware or developer’s help.
	
Complete Solution

Manage all inbound and outbound messages to your dedicated business line from an online dashboard.

Work Efficiently

Save time and be more productive with powerful features designed to streamline 
processes across teams and departments

Features and services include:
 • Dedicated text enabled business phone number
 • Unified Messaging Inbox
 • Shortcode (on select plans)
 • Group Messages
 • Inbound MMS 
 • Voicemail transcription
 • File attachments
 • Message archives
 • Real time usage analytics
 • Bulk message thread operations
 • Auto responder
 • Message forwarding
 • Message scheduling

As seen in: TechCrunch, GigaOM, PC Magazine, Mashable, INC Magazine, Entrepreneur,Forbes, MarketWatch, & VentureBeat.

Ad Free, iOS 8 + US, Canada ONLY. 

Need to contact us?
Support: support@sendhub.com or in the app under "Settings>Help".
Twitter: @SendHub
Facebook: www.facebook.com/SendHub

## Key features

- Dedicated business phone number
- Unified messaging inbox
- Group messages
- Voicemail transcription
- Message scheduling
- Real-time analytics

## What do users think of SendHub?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use interface and setup
- 📞 Reliable call quality and voice clarity
- 💼 Great for separating business and personal communication
- 📱 Works well on desktop and web platforms
- 🎯 Excellent conference calling features
- 📨 Useful mass messaging and group texting capabilities
- ⚡ Fast performance on desktop
- 🔔 Push notifications work effectively when app is closed
- 💰 Affordable pricing compared to competitors
- 👥 Responsive customer support team (when available)

**Cons**

- 🐛 Frequent app crashes and freezes
- 📵 iPhone app significantly more buggy than Android/desktop
- ⏱️ App freezes when typing messages or sending texts
- 📞 Missed calls and incoming calls go straight to voicemail
- 🔄 Requires frequent reinstallation to fix issues
- 🔋 Excessive battery drain
- 💳 Pricing increases without grandfathering early users
- ⚠️ Service outages with poor communication
- 🚫 Account suspension without proper notification
- 😤 Unresponsive customer support in critical situations
- ⏳ Slow performance on mobile devices
- 🔐 Poor account management and billing communication

**Commonly reported bugs**

- App crashes on startup and during use
- Keyboard freezes when typing messages
- App freezes after hitting send button
- Glitchy contact/message switching in inbox
- Incoming calls not ringing or updating
- Messages not coming through or delayed
- App signs out automatically after updates without notification
- UI unresponsiveness and main thread blocking
- Voicemail transcription issues
- Echo during calls
- Old messages delete themselves in long conversation threads
- App incompatibility with iOS 8 and newer versions
- SIP protocol issues with incoming calls
- Expired SSL certificate causing outages
- Account deletion without recovery options
- Notifications not working when app is open

**Most requested features**

- Photo/image sending and receiving capability
- Call hold and call switching functionality
- Advanced call routing based on caller, time, and day
- Fax functionality
- Better contact storage and caller ID name display
- Data export capability for contacts
- Touch ID or 1Password support for login
- Improved notification system when app is open
- Ability to delete message history
- Mute functionality for calls
- WiFi-only calling option without data usage
- Adjustable call forwarding timeout

## Recent user reviews (10 of 105)

All indexed reviews: https://appshunter.io/ios/app/sendhub-business-sms/id516986685/reviews.md

### 5/5 — Shane

*2026-05-08*

Great app for business SMS

### 2/5 — Glitchy

*2024-04-26*

The app glitches way too much for an app that is critical for pur business. I am having to delete and reinstall the app regularly as a way to reset it work properly. I have no idea how many phone calls I miss when the app decides to stop working and gives error codes I have never seen before. Today, it won’t work at all even after reinstalling multiple times. 

When it’s working it’s a good app. But, they should have been able to provide a better solution for glitches after being around this long.

**Developer response:** Thank you for reaching out and sharing your concerns. We understand how critical it is for your business to have a reliable and consistent app, and we take this feedback very seriously.
We genuinely appreciate your feedback as it helps us improve. We've addressed the issue you reported. Please make sure you have the latest version of the app installed to enjoy the improvements.

### 1/5 — Years of issues and glitches

*2023-05-06*

We have been a longtime customer (over 7 years)

Their costs go up however their service is quite awful at times.  Our team is now neglecting to use it whatsoever as it will freeze and time out upon attempted use multiple times a week.  It is frustrating and not a reliable product.

### 5/5 — Great Application

*2023-02-10*

Great application for Business SMS!!! Active and responsive development team.

### 4/5 — Great app - could be better

*2022-07-12*

We have a team using sendhub and view it as a very useful tool. A few glitches from time to time but we're comfortable with it being critical to the organization.

I hope they add the capability to send photos soon and cut down on the ability of new team members to add their own contacts from their phones.

### 1/5 — Terrible service

*2022-07-05*

One of the worst customer experiences I’ve had. They refused to port out my number. Took ages.

### 2/5 — Optimize this asap

*2021-12-29, version 5.1.6*

Great service on PC and Android but the app on iPhones is total garbage. There hasn’t been a single day where this app doesn’t slow down and glitch. I have a brand new iPhone 13 pro max and this is the only app that gives me trouble. When I go to type a text, the keyboard freezes consistently. The app freezes the majority of the time after hitting the send button. Switching between contacts/messages in the inbox is also glitchy. This app needs to be optimized asap

### 5/5 — Great Product, Wonderful Service

*2020-04-20*

This product did exactly what we expected.
Great marketing tool.
Ver happy with sales and support team.
Thank you

### 2/5 — Cant export data - what?

*2017-08-25, version 5.1.2*

We've been using SendHub for quite some time, and have some concerns. The features are good, but the call quality is somewhat variable, they just had an outage because of an expired Google Chrome certificate, and we've found that there is no way to export contacts from their database, which is hard to understand. 
Hopefully they will make the changes and improvements soon and we will be able to continue to use them.

### 1/5 — Crap!

*2017-04-11, version 5.1.2*

Don't rely on this app to conduct professional business. No customer support whatsoever. You can be in the middle of a call/text with a client and suddenly your account is suspended for no apparent reason. Can't access any of your contacts, etc.  Garbage.

## Frequently asked questions about SendHub

### What does SendHub do?

SendHub provides an all-in-one online messaging solution for businesses to manage SMS communications. It allows businesses to communicate with customers and on-the-go workers via SMS, offering features like a unified inbox and group messaging.

### What are the key features of SendHub?

Key features include a dedicated text-enabled business phone number, a unified messaging inbox, group messages, inbound MMS, voicemail transcription, file attachments, message archives, real-time usage analytics, and message scheduling.

### Is SendHub free to use?

The app itself is free to download and use for existing SendHub customers. However, a SendHub account is required to utilize the service, and details about account pricing are available on their online platform.

### What devices and regions is SendHub compatible with?

The app is ad-free and requires iOS 8 or later. It is exclusively available for use in the US and Canada and does not support international usage.

### How can I get started with SendHub?

To get started, you need to sign up for a SendHub account online. Once you have an account, you can download the app and log in to manage your business SMS communications.

## Version history (last 5 releases)

### 5.5.5 — 2026-08-04

We've been working to improve your messaging experience with new features, performance enhancements, and important bug fixes.

**New Features**

* Added Email Settings for improved email management.
* Introduced Link Preview support in messages.
* Added support for editing Email Contact names.
* Updated GSM and UNI counts.
* Improved handling of server-driven application update notifications.

**Improvements & Bug Fixes**

* Fixed incorrect missed call count.
* Resolved app icon unread badge count issues.
* Fixed push notifications to correctly open the related conversation.
* Improved message synchronization so conversations update reliably.
* Added better handling for unauthorised API responses.
* Fixed missing Signature Settings attachment.
* Resolved Contact Sync issues.
* Various performance improvements and stability enhancements.
* Improved message sending performance when creating a new thread.
* Fixed an issue where messages could appear in the wrong order when receiving an automatic response.
* Fixed scheduled messages that were already sent but continued to appear on the same page.

Thank you for using our app!

### 5.5.4 — 2026-02-10

• Improved Inbox performance and fixed hanging issues
• Resolved incorrect “No data available” message by adding proper loading states
• Contacts now load faster with pagination instead of loading all at once
• Enhanced Contact Search with API-based results and smart local sync
• Fixed typo on Contacts page (Import/Export Contacts)
• Removed unused AI splash screens for a cleaner experience
• “Mark as Unread” is now hidden when there are no inbound messages
• App update notifications now show an alert and redirect directly to the App Store
• Scheduled Message Count in Analytics (Outbound Section)
• Update info page on thread detail and AI setting page
We’re continuously improving the app to make it faster and more reliable. Update now for the best experience!

### 5.5.3 — 2025-12-10

What’s New
=> Improved Line Logs with detailed Message & Voice history and download option
=> Enhanced Account Settings: Edit profile info, Manage roles
=> Updated Phone Settings: Call routing, Voicemail options
=> New Message Settings: Toll-Free sending, Signature, Incoming message controls
=> Export Analytics now supports the last 3 months

We’re always working to make the app better — thanks for using it!

### 5.5.2 — 2025-11-03

What’s New
=> You can now view email and SMS data in Analytics and export it directly to your registered email.
=> A new checkbox has been added in My Settings to let you disable the contact keyword feature anytime.
=> You can now list, add, and delete lines directly from the app for better control and flexibility.
=> ⁠Contact with no name always display at bottom side.

We’re always working to make the app better — thanks for using it!

### 5.5.1 — 2025-10-10

What’s New
=>  You can now send SMS and MMS messages to email threads directly from the app.
=>  When messaging an email thread, certain options (Call, Schedule Message, Merge Field, Template) are hidden for clarity.
=>  For threads with multiple contacts, tapping the thread title now shows all participants. Blocked contacts are marked with a blocked icon and displayed in grey colour.
=> Auto Reply has been enhanced to support both email and contact updates.

We’re always working to make the app better — thanks for using it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-06.*