# SendNomad — user reviews > 30 indexed App Store user reviews of SendNomad by Nomad Global, Inc., rated 4.24/5 from 86 ratings. - Source: https://appshunter.io/ios/app/sendnomad/id1610410711/reviews - App overview in markdown: https://appshunter.io/ios/app/sendnomad/id1610410711.md - Rating breakdown: 5★ 67 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 14 ## Newest reviews (10 of 30) ### 3/5 — Please fix it! *2023-10-05* In the chat with customer support there is the button “Share with recipient” on the way of typing. And also the waiting time to chat with an operator is too long. I’m 420 in the queue!!! ### 3/5 — Needs to be improved *2023-03-24* Feeling like a hostage of that app with no other way to send money to animal charities in russia that are more abandoned than ever there. The app is glitchy, fussy and it needs lots, lots of bugs to be removed. It always takes me 3-4 attempts before money is successfully sent. Now it also requires verification. On the positive side, the customer service has been efficient so far. ### 4/5 — It works *2022-12-08, version 3.2.0* Pros: - money has been transferred to the card within 5 minutes - support responding - intuitive process Cons: - does not support Visa credit card (at least for me, so used debit) and when process failed - not so clear explanation of the reason - I would say there is nothing about the Sendnomad mobile app itself, it’s mostly using 3rd party service to cover the purchasing backend process with almost empty UI (no account, no statistics, can’t edit info, etc.) ### 2/5 — Time consuming *2022-12-05, version 3.1.7* It works (sometimes). I spent too much time chatting with support. This app supposed to save my time, not waste it. ### 5/5 — Reliable *2022-12-05, version 3.1.7* This app is the most reliable and fast that I have found! I give it 100% rating. **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 1/5 — Does not work *2022-08-22, version 2.6.8* Tried to transfer from US bankcard to a Russian bankcard: doesnt work. Now i am trying to figure out how to delete all my personal info since they are useless… **Developer response:** Hi, Firstly, we would like to apologize for problems you had with our service. We are a relatively new company and we are actively working on resolving issues our customers face. Secondly, we are excited to announce that we have partnered and integrated with a new payment provider. This partnership resolves many issues that our customers faced with our previous payment provider. The new payment provider is already available in the latest version of our mobile app. We would love to have you try out the newest version of our app, which hopefully will meet all your money transfer needs! Cheers, SendNomad team ### 1/5 — Does not work *2022-08-20, version 2.6.7* App simy doesn't work: Tutorial and Privacy links don't work, payment module seem to be hooked to sppedly's test environment. How did Ape approve it for publishing? **Developer response:** Hi, Firstly, we would like to apologize for problems you had with our service. We are a relatively new company and we are actively working on resolving issues our customers face. Secondly, we are excited to announce that we have partnered and integrated with a new payment provider. This partnership resolves many issues that our customers faced with our previous payment provider. The new payment provider is already available in the latest version of our mobile app. We would love to have you try out the newest version of our app, which hopefully will meet all your money transfer needs! Cheers, SendNomad team ### 5/5 — Everything worked fast *2022-08-16, version 2.6.7* Tried it once,everything worked. Received money within a minute. Happy! **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 1/5 — Doesn’t work *2022-08-14, version 2.6.5* Was trying to send some money from USA card to Russian card. My bank is not under sanctions, but every attempt to pay ends up with error. Tried over a week **Developer response:** Hi, Firstly, we would like to apologize for problems you had with our service. We are a relatively new company and we are actively working on resolving issues our customers face. Secondly, we are excited to announce that we have partnered and integrated with a new payment provider. This partnership resolves many issues that our customers faced with our previous payment provider. The new payment provider is already available in the latest version of our mobile app. We would love to have you try out the newest version of our app, which hopefully will meet all your money transfer needs! Cheers, SendNomad team ### 1/5 — Stay away *2022-03-03, version 1.6.1* First of all, you have to know this company from Kazakhstan officially supports russians in their war against Ukraine. Also, this seems to be a scam. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing money, no one to contact *2023-10-12* As a returning customer with several past transactions and some mixed impressions of this service, I attempted to send more money through the app this morning. Six hours later, the transaction is still "processing," the money happily gone from my bank account and never getting to the intended recipient. The "support" bot in the app is utterly useless, the sloppy design also making it rather tricky to type in the support interface, which strikes me as a deliberate ploy to foil user communication. The customer support button on the desktop site is simply dead (surely, this can't be an accident), while the FAQ section assures users that their transfer will be delivered in 15 minutes. As a financial product, this is beyond outrageous. I wholly intend to report this to the state Attorney General's Consumer Protection Division. ### 1/5 — Can’t send money *2023-06-12* Can’t send money ### 1/5 — Never worked *2023-04-04* The app hangs on Add Recipient. **Developer response:** Hi, thank you for your feedback. Unfortunately, there is not enough information in your review for us to verify the details. Therefore, please contact us at support@sendnomad.com with your email address when registering with SendNomad. We will check this issue and will definitely guide you. ### 1/5 — Works but rarely *2023-03-21* In my experience the attempted transfers fail at least 90% of the time, the reason is always vague, and the most annoying part is there is a prompt that tries to pass blame to the bank you are using. Each time I asked the bank to investigate they tell me that there were no requests made and they did not interfere with anything. This app is designed poorly and malfunctions constantly. **Developer response:** Hi, Firstly, we would like to apologize for problems you had with our service. We are a relatively new company and we are actively working on resolving issues our customers face. We would love to have you try out the newest version of our app, which hopefully will meet all your money transfer needs! Cheers, SendNomad team ### 1/5 — Useless App *2023-02-12, version 3.6.5* It does not work in New York ### 1/5 — Не работает *2023-02-03, version 3.6.2* Не работает приложение. Постоянно ошибка транзакции. ### 1/5 — Не проканала загрузка *2023-01-29, version 3.5.1* Приложение не работает. Висит серая заставка. Нахожусь в США ### 1/5 — Doesn’t work *2022-09-15, version 2.6.8* It’s very disappointed. Every time when I try to proceed to payment I go back to the start page. It's just a vicious circle. I have a big hope to this App. Unfortunately, It’s useless. **Developer response:** Hi, Firstly, we would like to apologize for problems you had with our service. We are a relatively new company and we are actively working on resolving issues our customers face. Secondly, we are excited to announce that we have partnered and integrated with a new payment provider. This partnership resolves many issues that our customers faced with our previous payment provider. The new payment provider is already available in the latest version of our mobile app. We would love to have you try out the newest version of our app, which hopefully will meet all your money transfer needs! Cheers, SendNomad team ### 1/5 — Glitch collection!!! *2022-09-07, version 2.6.8* Glitchy piece of s…software. F….for god’s sake ### 1/5 — Херовое приложение *2022-08-30, version 2.6.8* Не работает, как всегда думаешь ооо наши продвинулись а оказывается как всегда вме на уровне нуля, нихрена не работает ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic app with better rates than competitors *2023-10-20* I have been using another application to send money, and they continue to increase their rates. Every time it’s more expensive. This app is just a few dollars, is faster, and works wonderfully. Keep up the great work and thank you! 👍👍 ### 5/5 — App Works !! *2023-09-17* App worked wonderfully, funds took just a matter of minutes for my girlfriend to receive abroad. You have my sincerest thanks. ### 5/5 — Works *2023-09-05* Great and easy way to send money from US to Russia. Took about 20 mins to process and all. A lot of verification needed, I was a little skeptic all but it worked. Will definitely use it again soon. ### 5/5 — all is good *2023-05-29* USD to RUB from us bank is working good ### 5/5 — Miracle *2023-05-01* Thanks a lot to the developers. Money was sent successfully! **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 5/5 — Got to russia fasttt *2023-03-16* I am actually blown away. I thought that it was fake, but decided to try it. Full 5 stars. Would never have found this if paypal hadn’t shut down payments to russia **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 5/5 — Great customer support *2023-02-18, version 3.6.5* Top notch. If the transfers work for you, then I highly recommend it. **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 5/5 — Обновлю review 5 stars! *2023-02-16, version 3.6.5* 02.23Обновлю-ка review еще раз: апп работает! Сначала давало ошибку транзакции раз 10, хотя до этого проходили транзакции без препятствий с той же карты виза. Короче, после нескольких звонков в банк оказалось, что не только сам банк, но и виза блокирует транзакции. Попался хороший оператор, который сделал исключение на карту и в банке и в системе Виза! Через 10 минут все заработало и транзакция прошла! Апп рабочий! 12.22Update: сделал 3 перевода, 2 на бкс визу, 1 на Райффайзенбанк карту Мир. 2 мелких, 1 большой. Все работает! Спасибо за то, что функционируете! Так держать! Старое ревью оставлю, вдруг кому понадобится. Old: Переслал деньги с сша в Россию на пробу. Сначала сделал верификацию, потом сам догнал, что только с дебитки. Кредитку апп не берет. С 30ти долларов заплатил комиссию 2$. С 1000 будет примерно баксов 40. Короче с 10й попытки перевелось. Дальше думаю будет плавнее:) по сути использует крипто платформу, для людей, у которых нет аккаунтов на криптобирже. Работает. ### 5/5 — Best out there so far *2022-12-20, version 3.2.0* Works as promised, sends within minutes, conversion rate in the app seems to check out (though doesn’t seem to match what their website shows for the same pair of currencies). Customer support is helpful. **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. ### 5/5 — idea of startup is great but still have bugs *2022-12-19, version 3.2.0* I have to change the review, because the transaction finally took place and I did not take into account that this is just a startup and the guys are still developing. I wish you good luck and hope the personal data of bank cards will not leak anywhere.. **Developer response:** Hi, thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you had a great experience with our service. At SendNomad, we strive to provide excellent customer service and your feedback confirms that we are on the right track. We are grateful for your kind words and will continue to work hard to meet and exceed your expectations. Please do not hesitate to reach out to us if you have any further questions or concerns. We look forward to serving you again in the future. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*