# Sendwave Send & Transfer Money — user reviews

> 1,667 indexed App Store user reviews of Sendwave Send & Transfer Money by Chime Inc., rated 4.70/5 from 84,834 ratings.

- Source: https://appshunter.io/ios/app/sendwave-send-and-transfer-money/id846717081/reviews
- App overview in markdown: https://appshunter.io/ios/app/sendwave-send-and-transfer-money/id846717081.md
- Rating breakdown: 5★ 73,441 · 4★ 5,458 · 3★ 1,711 · 2★ 808 · 1★ 3,416

## What do users think of Sendwave Send & Transfer Money?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and efficient money transfers
- 💰 No fees for transactions
- 💳 Accepts various payment methods
- 🌍 Supports multiple countries
- 🔒 Secure and reliable service

**Cons**

- 🕰️ Delayed or slow transactions
- ❌ Account deactivation or restrictions
- 💬 Poor customer service and communication
- 🤔 Unclear policies and requirements
- 🔍 Excessive identity verification process

**Commonly reported bugs**

- App crashes or freezes during use
- Inconsistent or inaccurate exchange rates
- Issues with account verification and setup

**Most requested features**

- Allow deleting saved recipient accounts
- Provide detailed transaction history and records
- Expand supported countries and currencies
- Improve in-app support and communication channels

## Newest reviews (10 of 1,667)

### 1/5 — Terrible

*2026-08-19, version 26.16.0*

Stupid AI. My transaction been 10 days and havent got the money yet even though they took my money in my bank acount.

### 5/5 — Fast and efficient for sending XOF funds

*2026-08-17*

Pretty much neat experience here. Use my code S8UYR for a $10 credit

### 1/5 — No me gusta

*2026-08-17, version 26.16.0*

Se atrasa mucho

### 5/5 — aremxy

*2026-08-17, version 26.16.0*

excellent. fast. smooth. and reliable.

### 5/5 — Fast Transaction

*2026-08-17*

Service is so fast

### 5/5 — Problema

*2026-08-16, version 26.16.0*

Últimamente la aplicación tarda mucho para abrir, y me toca como volver a registrarme, sin actualización… no sé porque está fallando o si es solo a mi

### 5/5 — Top Money Transfer

*2026-08-16, version 26.16.0*

Very user friendly and easy as 123

### 1/5 — HIDDEN FEES!!

*2026-08-16, version 26.16.0*

When sendwave first started it was completely free. Along the way they snicked in a transaction fee without warning. Now they charge me £0.49 for each transaction. I do 200 transactions every month, meaning I pay £100 extra per month in fees. That’s insane. I have now changed to TapTap send-No fees.

### 5/5 — The Best

*2026-08-16*

Très pratique, fiable et sécuritaire je conseille à tous les amis, famille. Merci Sendwave

### 4/5 — Excellent service

*2026-08-14, version 26.16.0*

Sendwave have been thorough and efficient with all transactions and I would highly recommend them.

## Most critical reviews (10 lowest-rated)

### 1/5 — took 6 weeks to verify my document

*2026-08-23, version 26.16.0*

it will show high exchange rate and free transfer in your first initial remittance after getting registered the following remittance will be much lowe

### 1/5 — Before & Now

*2026-08-23*

Used to be the best way to send money but now keep crashing and pending money for more than 10 days 😠

### 1/5 — What happened in Sendwave?

*2026-08-23, version 26.16.0*

On or about 2 years ago, you implemented prohibitive changes that have prevented us from using your money transfer services. Instead of using Sendwave, we have been using predominantly Taptap Send, and occasionally WorldRemit.

### 1/5 — Bad app

*2026-08-21, version 26.16.0*

Not send money and delete comments

### 1/5 — No explanation

*2026-08-20, version 26.16.0*

Tried to use this company.  Keep sending valid, non-fraudulent transfers that were cancelled with no explanation.  Then they closed my Sendwave account.  No explanation.

### 1/5 — Avoid this company

*2026-08-20, version 26.16.0*

The company is not honest and will try to keep your money.
I had an account with them that included a digital wallet and they closed my account over three months ago. 
I moved out of the USA in March of 2025 and tried to use my account to send myself money, all of the attempts to send to myself failed. However, for many months they did process the transfers to other people.

Anyways, they closed my account back in May and kept the money in my digital wallet. I called them and chatted with them and they kept saying that they would deposit the money back into my bank account. However, it has now been over 3 months and they still have not sent my money back to my bank account.

### 1/5 — No sirve

*2026-08-20, version 26.16.0*

Aparentemente es sencillo pero vas hacer todos los pasos y todo el tiempo sale un aviso que están teniendo problemas

### 1/5 — Delay

*2026-08-20, version 26.16.0*

It has been disappointing because of delay of funds. You started charging a fee but the service only got worse. Looking for other platforms now

### 1/5 — mala experiencia

*2026-08-20, version 26.16.0*

te tiene en una verificacion cada vez que envia. y te desativan sin medir consecuencia y sin previo aviso.

### 1/5 — Login issues

*2026-08-19, version 26.16.0*

I try login and it keep stuck on same login screen it completely useless now pls fix it asap

## Most praised reviews (10 highest-rated)

### 5/5 — Muy sencillo

*2026-08-25, version 26.16.0*

Llega inmediatamente los. Envios asi que si la recomiendo mucho

### 5/5 — Worst customer services

*2026-08-25, version 26.16.0*

This is the worst app to use. They have the worst customer services ever. I will never recommend anyone to use and also I did refer someone to the app and then that person got signup and she managed to send the money successfully now they do not want to give me my $20 referral bonus. Never refer someone

### 5/5 — Calificación

*2026-08-23, version 26.16.0*

Buena aplicación

### 5/5 — Excelente

*2026-08-22, version 26.16.0*

Es muy fácil enviar dinero a mi país a un precio verdaderamente razonable

### 5/5 — Great service

*2026-08-21, version 26.16.0*

Very easy to use, fast, and reliable. Sending money is simple and convenient, and I’ve had a great experience with the app. Highly recommended!

### 5/5 — Mejor plataforma de envío

*2026-08-20, version 26.16.0*

Mejor para enviar

### 5/5 — Sending money is fast

*2026-08-20*

Is the best

### 5/5 — Bonne application

*2026-08-20*

J’aime beaucoup cette application car elle me permet d’envoyer de l’argent à mes proches sans avoir à me déplacer. 😁

### 5/5 — Money transfer

*2026-08-19, version 26.16.0*

Sendwave has been a great service for sending money. The process is simple, fast, and convenient, and I really appreciate how easy it is to transfer money to my loved ones. The service has been reliable, and the overall experience has been excellent. I would definitely recommend Sendwave to anyone looking for a convenient way to send money internationally.

### 5/5 — Sendwave

*2026-08-18, version 26.16.0*

It’s fast and reliable

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
