# Seneca Niagara Resort & Casino — user reviews

> 27 indexed App Store user reviews of Seneca Niagara Resort & Casino by Seneca Gaming Corporation, rated 1.44/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/seneca-niagara-resort-and-casino/id553938995/reviews
- App overview in markdown: https://appshunter.io/ios/app/seneca-niagara-resort-and-casino/id553938995.md
- Rating breakdown: 5★ 2 · 4★ 2 · 3★ 2 · 2★ 2 · 1★ 37

## Newest reviews (13 of 27)

### 1/5 — Doesn’t work

*2021-03-09, version 4.0.0*

Looks like someone tried to make an app and couldn’t figure it out

### 1/5 — Don’t work

*2021-03-05, version 4.0.0*

The app don’t work I download 3 times and the same problem happens just a white screen

### 1/5 — Not optimized for iPhone

*2021-01-31, version 4.0.0*

You can’t complete a single task, to even viewing the full page as this application really isn’t iPhone optimized.

### 1/5 — Seneca hotel and resort

*2021-01-13, version 4.0.0*

Not showing....not working😥

### 1/5 — Doesn’t work at all

*2020-12-10, version 4.0.0*

You would think that with the money a casino makes that they could afford to make a good app that might let their customers see what offers they have and be more inclined to visit. I guess they dont care? The main screen freezes upon opening the app, and sometimes its just a white screen. Its completely useless.

### 1/5 — Doesn’t work

*2020-10-22, version 4.0.0*

Just get a loading screen that turns into a white screen. Deleted and re downloaded twice. Garbage app

### 1/5 — Seneca Niagara & Seneca Allegany apps

*2020-01-29, version 4.0.0*

Cannot log in on any Seneca apps with my iPhone safari can’t log in to server-useless! Please fix these apps!

### 1/5 — Service not running

*2018-06-11*

Trying to get a copy of my profit and loss statement but apparently the system is not running and I have to contact an administrator... this seems to be an ongoing issue with this app! Fix it!

### 1/5 — Cannot log on

*2018-02-23*

Never works. Error message every time I try to log on.

### 1/5 — Doesn't work.

*2017-08-09, version 4.0.0*

Useless. Half the icons on the app don't work. Tap on one and it spins briefly and then nothing.  The description mentions GPS/maps and area attractions.  I saw none of this in the app. The description also mentions a play-for-fun component.  Not found.

### 1/5 — No Stable

*2016-04-02*

Once again this app is hit and miss, as of the time I wrote this iris again not functioning.

### 1/5 — App is unusable

*2016-01-07*

Refreshes on its own on login page, info incorrect, and takes forever to load when it does work.  Either get out of the app business or take it down until it's stable and working.  Uninstalling.

### 1/5 — Never ever works

*2015-10-18*

Whenever I attempt to log in to the Seneca app, I get an error message telling me "they are unable to retrieve my information at this time". This has been my experience across multiple platforms. Absolutely terrible experience.

## Most critical reviews (10 lowest-rated)

### 1/5 — Please fix this app

*2024-07-20*

This app hasn’t worked for a very long time. All I get is a blank white screen when I open it.
It used to work and I could get information on my account, but now it’s just non-functional.

### 1/5 — ? White screen

*2024-06-19*

It’s simply a white screen

### 1/5 — It's the worst

*2023-10-29*

Should be joined with all thier properties not each a sep log in.  It crashes dosent work well and basically is the worst app of any casino just like thier cash and atm machines.  Whoever is making these decisions should be and have been fired long ago

### 1/5 — Junk!

*2023-04-19*

Would be nice to have if it worked!!!

### 1/5 — Doesn’t work

*2022-09-02, version 4.0.0*

This app doesn’t work at all. All I get is blank white page. No good.

### 1/5 — Broken

*2021-08-25, version 4.0.0*

Yeah like everyone has said app is 100% broken.  Try and you will have wasted your time.

### 1/5 — This might be the worst app I have ever downloaded

*2021-06-30, version 4.0.0*

It simply doesn’t work. Remove whoever created this app from the building.

### 1/5 — Worse than browser version

*2021-05-04, version 4.0.0*

It’s basically a 10x worse version /less usable version of the website. Save your time and don’t bother downloading

### 1/5 — Bruinsfan

*2021-03-13, version 4.0.0*

App is terrible, doesn’t work, just a white screen. Used to enjoy going there but since they took away all my points and have bowed to NYS thank god for Turning Stone.

### 1/5 — Doesn’t work at all

*2021-03-10, version 4.0.0*

App doesn’t work at all

## Most praised reviews (4 highest-rated)

### 5/5 — Nice App

*2013-11-08, version 2.1.9*

Very nice to have information right at my fingertips as to what's going on at the casino.

### 4/5 — Good app overall

*2012-12-16, version 1.9.0*

Overall I like the app and is nice to look at the casino news whenever i want. The player info works but could have better features. Also Play For Fun is somewhat useless.

### 3/5 — Western door

*2019-11-03, version 4.0.0*

A short rude man asked my husband almost at the end of dinner to take off his military cap.This was the maitre’d. We have been coming there every year from Rochester since you opened. Btw  on our way out a gentleman was wearing a Irish cap    He wasn’t asked to remove his cap. This is last time we come to this restaurant. I would give this 5 stars except for this person you employ there.   
           Treat your guests with more geniality in the future   We are greatly disappointed   We knew the bartender Frank who retired for many years

### 3/5 — Wizard may need some help

*2012-10-30, version 1.9.0*

Nice way to see what's going on at casino.  No way to see your player card info yet.

For the few minutes I played the free Wizard slots, seems like a great game.  Downloaded on iPad and iPhone and froze on both.  Also not sure how you get more points since app froze.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
