# Seneca Savings Mobile — user reviews

> 12 indexed App Store user reviews of Seneca Savings Mobile by Seneca Savings Bank, National Association, rated 4.73/5 from 338 ratings.

- Source: https://appshunter.io/ios/app/seneca-savings-mobile/id1065085955/reviews
- App overview in markdown: https://appshunter.io/ios/app/seneca-savings-mobile/id1065085955.md
- Rating breakdown: 5★ 233 · 4★ 11 · 3★ 8 · 2★ 1 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-08-01, version 26.1.310*

This is far and away the worst bank app I have encountered.  It used to be good, but since they’ve “improved” it, the words are so small they can barely be read on an iPad.

### 1/5 — The New Update Ruined The App

*2026-03-30, version 25.1.324*

Before the update I could pay my mortgage very easily, it even new what the payment was. Now after the update, it’s nearly impossible to pay it and it doesn’t know what my payment is. So now I have to wait for the letter with my statement in it to know what to pay.

### 1/5 — Update ruined it

*2026-03-10, version 25.1.324*

This “fantastic” upgrade to their mobile app and online access that they have been emailing us about is not so stellar in my opinion. The app is now slow to respond to any request, the bill pay is still unavailable and I had to re-add my phone number even though it had JUST texted me a login code. 

Hoping the fixes and improvements to come really do improve it because right now it is nothing but frustrating.

### 1/5 — Terrible

*2025-02-08, version 24.2.60*

App is terrible, working with this bank is very difficult. Password reset link never works and bank has limited hours for when you need assistance. Changing banks asap.

### 1/5 — Reoccurring transfer

*2022-05-02, version 21.3.40*

Cannot find a way to make a reoccurring transfer to savings account

### 3/5 — Electronic deposits

*2023-04-02, version 22.2.201*

Your electronic deposit system constantly rejects pictures of checks, even though they are very clearly visible, and all four corners are included. Very frustrating. Having to deal with this every time I deposit never had this problem with two other banks that I have dealt with previously. Needs attention.

### 4/5 — Poor development

*2019-08-22, version 19.1.30*

This App is terrible. It crashes all of the time and always tells me I need to call even when I enter the correct credentials. Incredibly frustrating

### 5/5 — Good features but slower than previous version

*2026-03-22, version 25.1.324*

The app makes it easy to access account information, make transfers and mobile deposits but overall performance is slower than previous system

### 5/5 — Great bank

*2021-09-16, version 21.1.30*

Professional, friendly service. Highly recommend!

### 5/5 — Great!

*2021-03-09, version 20.2.80*

This app is great! Easy navigation and everything I need right at my fingertips!

## Most praised reviews (2 highest-rated)

### 5/5 — Seneca Savings

*2019-11-06, version 19.2.50*

I really love Seneca Savings Bank. For 40 years. The staff at the bank are exceptionally kind and helpful and the app works great. Thank you.

### 5/5 — Excellent banking app

*2018-06-26, version 18.1.79*

Very easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*