# Sengled Home — user reviews > 1,401 indexed App Store user reviews of Sengled Home by Sengled Optoelectronics Co., Ltd., rated 3.10/5 from 6,825 ratings. - Source: https://appshunter.io/ios/app/sengled-home/id1304987816/reviews - App overview in markdown: https://appshunter.io/ios/app/sengled-home/id1304987816.md - Rating breakdown: 5★ 3,117 · 4★ 481 · 3★ 235 · 2★ 261 · 1★ 2,731 ## What do users think of Sengled Home? Overall sentiment: neutral **Pros** - 👍 Easy to set up - 👍 Convenient scheduling and automation - 👍 Good value for price - 👍 Reliable performance - 👍 Integrates well with smart home platforms **Cons** - 🐛 Connectivity issues after updates - 🐛 Unreliable pairing and reconnection - 🐛 Limited color/brightness control - 🐛 Buggy app with frequent crashes - 🔒 Privacy concerns around location data - 🔋 Bulbs stop working over time **Commonly reported bugs** - Frequent disconnection from WiFi - Inability to add or control new devices - Incorrect error messages and failed operations - Syncing issues between app and physical bulbs **Most requested features** - Improved app UI and UX - More granular control over lighting - Restore missing widget functionality - Better integration with third-party platforms - Reliable customer support ## Newest reviews (20 of 1,401) ### 1/5 — App doesn’t work *2026-08-14, version 2.8.10* Won’t even let you sign in anymore just fails to do anything. Do better. ### 1/5 — Absolute Waste of Money – Worst Product Ever *2026-08-14, version 2.8.10* If I could give this app 0 stars, I absolutely would. I’ve spent 3 years trying to get the app to work, and nothing has changed. I have never written a review for an app in my life, but this one is so unbelievably bad that I felt the need to say something. Do yourself a favor and don’t use this app. Don’t waste your time or money buying their products. ### 1/5 — No longer works *2026-08-13, version 2.8.10* It is very annoying that I still have 4 of these lightbulbs and the app no longer works 😡 ### 1/5 — App Sucks *2026-08-13, version 2.8.10* I can’t sign into the app due to a network timeout. I’ve had nothing but trouble with my bulbs when the app did work. Was gifted new light bars and can’t use them because I can’t get into the app. ### 1/5 — La app no funciona *2026-08-13, version 2.8.10* No deja crear la cuenta . Está como caída ### 1/5 — Abandoned *2026-08-09, version 2.8.10* Worked initially but has been abandoned and no longer functional. Completely worthless!!! ### 1/5 — Not worth it *2026-08-09, version 2.8.10* I haven’t been able to create an account. Keeps saying operation failed and try again. I’ve uninstalled and reinstalled the app 3 times and still nothing. I haven’t even been able to enjoy these light. Smh ### 1/5 — Can’t login. *2026-08-06, version 2.8.10* Cant login makes the lights useless. 0 out of 10 garbage company ### 1/5 — BROKEN *2026-08-05, version 2.8.10* App is broken, always says there’s an error and won’t work ### 1/5 — App and light bulbs issues *2026-08-04, version 2.8.10* The app has been working fine, but suddenly, for the past couple of months, I haven't been able to use my light bulbs because the app won't let me log in, and the bulbs aren't working properly. I bought them about two and a half years ago and hardly ever use them. What a waste of money and time. ### 1/5 — App broken *2026-08-02, version 2.8.10* This is the issue with smart home products. If the company stops offering software, all the hardware becomes useless. I tossed my lights and bought Phillips hue so I don’t have to worry about this happening again. I will tell everybody I know not to purchase any Sengled products. ### 1/5 — Unusable app *2026-08-02, version 2.8.10* Couldn’t even create an account. I tried five times and every attempt failed with the message, “The operation failed, please try again.” I installed the app to troubleshoot four Sengled Matter Wi-Fi bulbs that frequently showed “No Response” in Apple Home, but the app itself was unusable. Very disappointing first experience. ### 1/5 — Unable to Create an Account *2026-08-01, version 2.8.10* App is slow to respond and times out when creating account. Unusable ### 1/5 — App is not working! *2026-07-31, version 2.8.10* I'm not able to log in keeps saying operation failed. I've deleted the app and reinstalled and still haven't been able to connect I want a refund on these lights !!! ### 1/5 — Garbage *2026-07-31, version 2.8.10* Nothing works anymore, and can’t connect to anything. Is there a way to get money back? Zero stars isn’t an option, so I’m forced to give it a one in order to submit ### 1/5 — Horrible *2026-07-31, version 2.8.10* App won’t let me log in ### 1/5 — Will not connect *2026-07-31, version 2.8.10* It keeps saying try again later ### 1/5 — Waste of time and money *2026-07-30, version 2.8.10* I have the smart WiFi led lights and would like to use the functions that are only available through the app. Problem is… I can’t, because when I sign up for an account I get a message that says Operation failed, please try again. I’ve tried with multiple emails and passwords. So if you’re planning on buying anything from this company, make sure you don’t need the app for any functions. ### 1/5 — Not Happy *2026-07-30, version 2.8.10* 😡When I first downloaded this app along with the purchasing the lightbulbs to go with it, it worked great for about two weeks. Then the lightbulbs kept disconnecting from the Internet. I would go through the step to redo it. The app would be good for a couple days and then disconnect again. NOW THE WHOLE APP DOESN’T WORK!!!!!! What a wasted all money for lightbulbs that I can’t control anymore. 😡 ### 1/5 — Light Bulb Won't Work Because App Doesn't Work *2026-07-30, version 2.8.10* I recently lost power and it disconnected my Sengled Smart Bulb from Alexa. I tried to pair it again but the app doesn't work. It starts a doom loop telling me I have to connect to a local network, while it's already connected. I deleted the app, and redownloaded and now it won't let me sign in because of a network fail. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never works *2026-08-23, version 2.8.10* Unfortunately zero or negative stars is not an option. This app doesn’t work, and hasn’t worked properly in the several years I’ve tried to use it. ### 1/5 — Does not work *2026-08-21, version 2.8.10* Update your app ### 1/5 — Horrible Experience *2026-08-21, version 2.8.10* I’ve attempted to make an account, but no matter what I do I get an operation failed error. ### 1/5 — Doesn’t work *2026-08-21, version 2.8.10* Tried many times but app just spins. Can’t even sign in ### 1/5 — App doesn’t work *2026-08-20, version 2.8.10* Can’t sign in/ won’t create account ### 1/5 — Does not work *2026-08-20, version 2.8.10* Waste of time and money—no longer can even log in! ### 1/5 — Can’t even log in *2026-08-17, version 2.8.10* This app is the worst. They won’t let you log in- operation failed error over and over. I have deleted and removed the app and reinstalled several times and still getting the same error. Not to mention, when I was in the app- it wouldn’t let me add a new bulb. I’ve never been more frustrated with a product, company and app in my life! ### 1/5 — Horrible app *2026-08-17, version 2.8.10* This app doesn’t event let you create an account it’s embarrassing that the developers got to this point and even still continue to manufacture this product ### 1/5 — Terrible *2026-08-16, version 2.8.10* This app and lights worked for a few months and then it just went out of service. The app doesn’t work nor do the lights. Very disappointing. Stay away from this brand!!!!! Terrible product ### 1/5 — 12 year olds have made apps that work as described. *2026-08-16, version 2.8.10* Why sell your products if the app doesn’t work because if the app doesn’t work I can’t use the bulb? ## Most praised reviews (10 highest-rated) ### 5/5 — It worked really well for several years, then … *2026-05-28, version 2.8.10* Their story can be found online in reviews of the product. I am surprised an app is still available. I believe the product used to be supported in some way be a large corporation who ultimately stopped supporting Sengled/Snap due to connectivity issues. I experienced the same issues the other folks who posted negative online went through: very unpredictable connectivity, one of my two lights/camera was almost always off. The image of the camera’s current view inexplicably shrunk from full screen to 1/2 screen, when it worked at all. It was not due to my home internet signal strength, but was something on their end. Resetting the system required taking out the bulbs and pressing a button on the side of each bulb. For me personally, this was not practical since they were installed near the top of the house by a handyman with a very tall ladder. ### 5/5 — How do they possibly have more than one star? *2026-05-21, version 2.8.10* Abysmal ### 5/5 — Can’t log in *2026-04-28, version 2.8.10* The bulbs are great, and I love em. I've had them for years now. I recently got a new phone and had to redownload apps. Sengled Home was one of them, and for some odd reason, I can’t sign in. It just keeps giving me this “the operation failed, please try again” message. I try again and again, but I still can’t access my account for the bulbs, so they sit there now. Hopefully, someone will see this and help me out because it's a great app when it works; I’d give it 5 stars. ### 5/5 — Happy Lights *2026-01-28, version 2.8.10* Sengled Hub & lights work great with Alexia. I have been using them in my business and I have been using them in my home for about ten years. They have great customer support and I recommend their products 100%. ### 5/5 — App no longer working *2025-12-20, version 2.8.10* I have been using this app for 4 years and it has been easy to use and operable. As of 12/19/2025, it has completely quit working! I have done all of the things suggested on the help/support pages. I even uninstalled the app and redownloaded it. Now it won’t even let me sign in anymore, saying that the operation has failed. So the app has blocked me from even using my account. I’m extremely frustrated and wondering if one of the other Sengled apps will work with these bulbs. ### 5/5 — Love my lights *2025-11-29, version 2.8.10* I just love my lights. ### 5/5 — They light up our lives *2025-11-28, version 2.8.10* Work well with Google Home ### 5/5 — App works but not on iOS26 *2025-11-01, version 2.8.10* I have an old iPad that I downloaded the app onto and was able to pair my lights that way. A roundabout way to use what I’ve had for years but it works. ### 5/5 — THEY FIXED THE APP!!! *2025-10-29, version 2.8.10* I was so upset that I had to buy new bulbs when the app went down for as long as it did. But luckily I couldn’t afford new bulbs and I checked it today and it’s working again!! ### 5/5 — Yay! The app is working again. *2025-10-23, version 2.8.10* Hopefully working for good from now on. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*