# Senpex Courier — user reviews > 230 indexed App Store user reviews of Senpex Courier by SENPEX Inc, rated 3.30/5 from 792 ratings. - Source: https://appshunter.io/ios/app/senpex-courier/id1470128624/reviews - App overview in markdown: https://appshunter.io/ios/app/senpex-courier/id1470128624.md - Rating breakdown: 5★ 372 · 4★ 33 · 3★ 24 · 2★ 23 · 1★ 247 ## What do users think of Senpex Courier? Overall sentiment: negative **Pros** - 👍 Easy to understand - 💰 Great pay - 🚀 Efficient platform - 👥 Supportive team **Cons** - 🐛 Bugs and glitches - 💸 Low pay - 🕰️ Delayed payments - 🚫 Lack of driver support - 🤖 Poor communication **Commonly reported bugs** - Phantom orders - Login issues - Unresponsive app **Most requested features** - Instant cash-out option - Improved driver communication - Better order notifications ## Newest reviews (19 of 230) ### 3/5 — Not intuitive or user friendly *2026-08-11, version 2.3.3* Cons: Font size, app organization and instructions need significant improvement. Written after 12 deliveries. Pros: excellent notifications of available jobs. ### 3/5 — Better then ppl understand *2026-08-02, version 2.3.3* Senpex has real opportunity to make money, the issue is bots. Average drivers never see what Senpex has to truly offer because there instantly taken and I’ve been shouting from the hills about it but nothing. It’s a small operation seeing the culprits is very simple they remain at a constant profit and never below ### 1/5 — Customer Support is lacking *2026-06-19, version 2.3.2* When I first started driving for Senpex, it was great! It had a lot of jobs, high wages, and if you arrived to pick up an order and it was a blank trip, they’d reimburse you $25. Nowadays, jobs are rare & it’s difficult to get a hold of support during normal hours (noon). ### 3/5 — Le falta organización *2026-06-18, version 2.3.2* En lo que a mí respecta están usando bots con esta aplicación . Yo que llevo más de 8 meses usándola veo como desaparecen en milésimas de segundo. Algo que ningún ser humano puede hacer mientras abre y toma la orden ### 1/5 — Customer service *2026-06-10, version 2.3.2* No customer service for drivers, worst app ever had seen ### 1/5 — This app is AZZ *2026-06-10, version 2.3.2* Support never once replied back to me as I was making a delivery for them!!..I unloaded over 2k pounds of bagged rocks and wasn't paid a dime! ### 1/5 — The Worse Support Ever *2026-06-10, version 2.3.2* Senpex has the worse “support” ever!! Rude, accusatory, and inconsiderate IF they decide to actually respond. They can disable or lock out your account where you won’t receive any new courier orders without any prior warnings or communication of your account status. They consistently blame and fault drivers for clear Senpex App technical issues without any resolution. Just a horrible business model!! ### 1/5 — @😡 *2026-06-09, version 2.3.2* The support is horrible they never respond going almost 8 months waiting for a payment of my last order that I made and it doesn't arrive ### 1/5 — Will not make sure you get paid *2026-06-01, version 2.3.2* If you do do a job for this company just know you run the risk of not getting any money especially if the you make it to the pick up location and there is any confusion with the order they will just cancel it and give you 0 pay they don’t communicate at all you can clearly see this company is just chasing orders anyway they can and without any care for the delivery person I got orders I did and I get to customer house and deliver and look at the order and it say cancel and I reach out to Senpex who say they will send it for review and still haven’t heard nothing and it’s been three months! ### 1/5 — Unfair practices in California *2026-05-29, version 2.3.2* I have worked for Senpex in the state of Pennsylvania , Colorado, and California. Only in California does Senpex automatically take the job away from you (providing it offers a substantial gratuity and can be offered to another driver) without giving you time to respond to the inquiry regarding the an additional confirmation one hour before. They do not exercise the courtesy to call you , they expect you to respond via the in app, and do not give you enough time to do so. As drivers , this is a dangerous practice as you have to manipulate the app to respond and the app doesn’t actually doesn’t alert you very well, subtle ding , to let you know. If you are planning your day , Senpex is not the way ### 1/5 — Drivers beware *2026-05-29, version 2.3.2* Absolutely awful don’t drive for this platform, they cancel all the good paying jobs with no communication. Every other job is always a $20.00 dollar tip regardless of size or distance. There actual commission is only $9.00. Way below minimum wage especially in California. ### 1/5 — Only works for 6 months *2026-05-29, version 2.3.2* Only for 3/4 months after that they don’t give u order or anything stupid customer support never help and this app not worth don’t waste ur time ### 3/5 — Driver *2026-05-19, version 2.3.2* Needs to be updated I’m still having issues getting my earnings and there isn’t no one to talk to about it and the chat can’t help me and the error code is trash ### 1/5 — a fraud *2026-05-18, version 2.3.2* It is one of the worst programs out there; it does not value your hard work. The effort required is high, while the pay is extremely low. ### 1/5 — No PAyment *2026-05-06, version 2.3.2* No one is getting paid. ### 2/5 — Don’t waste time *2026-05-01, version 2.3.2* Send me orders that have already been picked up by other people causing me to waste gas waste time and only conversation for a 40 minute drive five dollars ### 1/5 — Bad *2026-04-29, version 2.3.2* Worst delivery app can’t get paid when your supposed to bad customer service ### 1/5 — Terrible experience. Unprofessional and stressful. *2026-04-27, version 2.3.2* I had an absolutely awful experience with Senpex. From start to finish, this company showed zero professionalism and zero respect for drivers. The app is unreliable, orders are inconsistent, and support is practically useless when something goes wrong. They penalize drivers for issues that are clearly caused by their own system, then leave you hanging with vague warnings and no real explanation. Communication is slow, unclear, and feels automated — like you’re talking to a wall. Instead of helping, they make the situation more stressful and confusing. On top of that, there’s no transparency. You can follow the rules and still get punished, while support gives copy-paste responses that don’t solve anything. It honestly feels like drivers are disposable to them. I wasted time, gas, and energy dealing with Senpex, and I regret ever signing up. If you’re a driver looking for reliable work or fair treatment, stay away. This company is not worth the frustration. ### 2/5 — Thumbs down *2026-04-24, version 2.3.2* In short, it’s an app that shows you a value for an order, and then they lower it. Communication is terrible, and there is no support for drivers. You complete orders throughout the week, but they only pay you whenever they feel like it. Don't waste your time or your gas. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst courier App *2026-08-25, version 2.3.3* Please don’t waste your time, they don’t even deserve 1 star I rated if I could I would gave 5 negative stars ### 1/5 — Terrible *2026-08-13, version 2.3.3* The support team for delivery drivers it’s terrible. ### 1/5 — Bad app! *2026-07-30, version 2.3.3* I only get notification, maybe once a week, but I don’t see any load. Zero deliver in more than 6 months in Miami, FL. 🤭 ### 1/5 — Horrible app/ no customer service stay away *2026-07-21, version 2.3.3* No responses in regards to help that you may need as a driver, trips are too far away and don’t equate to the gas you will spend. Only Senpex can profit leaving the courier driver begging for orders that rarely come out. No way to live or work You’ll be lucky if you get 1 order a day. Don’t waste your time here ### 1/5 — No orders Showing *2026-07-20, version 2.3.3* Ever since I updated the app or deleted and re-installed I get no orders. I also have tried to delete once more Now Apple Store is trying to collect payment for no reason. ### 1/5 — Bill *2026-07-06, version 2.3.3* SenPex Sucks! ### 1/5 — Unpaid Wages and Unprofessional Conduct – Avoid This Company.” *2026-06-27, version 2.3.2* “I had a terrible experience working for this delivery app company. I completed a full week of deliveries, and they never paid me. It’s been over two months now, and despite multiple attempts to contact them, they have not resolved the issue. Completely unprofessional and unreliable. I would strongly advise anyone to avoid working with them.” ### 1/5 — Very low pay for heavy deliveries *2026-06-22, version 2.3.2* Restaurant Depot orders in San Jose pay extremely low. Many deliveries are heavy, with large boxes and long loading time, but the pay does not match the work. The price is not calculated fairly based on the weight, distance, and effort. Drivers spend time lifting heavy items and still receive very low offers. This feels unfair to drivers very very very bad ### 1/5 — 😩 *2026-06-20, version 2.3.2* Promised me payment and I still have yet to see it!! ### 1/5 — DONT DOWNLOAD THIS TRADH APP *2026-06-19, version 2.3.2* These people that run this app are thieves . They stole 4 runs I completed cause I complained about a run that got canceled then kicked me off the app . Absolute garbed people behind this thing look else were for work ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-06-02, version 2.3.2* The awesome service please patronize them on time service ### 5/5 — 4.7 *2026-04-18, version 2.3.2* Senpex should be a 4.7 and more … they are about the highest paying app out there.. I’m glad I came across this gig app. ### 5/5 — Driver/Courier *2026-04-10, version 2.3.1* I have been delivering here for over a year now & I simply love it; it is a Great App, with Great Service & Support. ### 5/5 — Good *2026-02-20, version 2.3.1* Good pay ### 5/5 — Never get any gig notifications *2026-02-08, version 2.3.0* I signed up with this gig company few months ago, and I have been contacting them about not getting any gig’s notifications despite the fact that I have my phone notifications for all my gig’s app enabled, but only Senpex notified me of any available gig and I have reached out to them several times but nothing has been done yet. ### 5/5 — The worst support team across all of platforms app I have ever had. *2026-01-21, version 2.3.0* This Senpex doesn’t need the support team and just waste company’s money. It’s not helpful ### 5/5 — Senpex great app *2025-12-30, version 2.3.0* Easy to understand, great pay..Love it ### 5/5 — Great courier opportunity! *2025-12-12, version 2.2.9* I appreciate the simplicity of the app & steady flow of local requests to choose from. ### 5/5 — Excited to Keep Delivering! *2025-12-01, version 2.2.9* I just finished my first delivery on this app and had a great experience. The navigation was accurate, customer details were clear, and the pickup/drop-off process was quick. The payout was fair and posted right after the job. Looking forward to doing more deliveries. ### 5/5 — Deliveries *2025-11-06* I accepted a route at 4am. It said that it needed to be picked up between 8am and 12 pm. Since they didn’t see me moving towards the pickup area at 7:30am support canceled the route. So I had to go and accept it all over again. Lowe’s gets $80 for stuff to get delivered but only want to give $40 to you to deliver. It’s easy work but why not pay a little extra to the ones who are actually doing the delivery?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*