# SenseLashes — user reviews

> 9 indexed App Store user reviews of SenseLashes by 芳冰 刘, rated 4.79/5 from 398 ratings.

- Source: https://appshunter.io/ios/app/senselashes/id1603042766/reviews
- App overview in markdown: https://appshunter.io/ios/app/senselashes/id1603042766.md
- Rating breakdown: 5★ 254 · 4★ 3 · 3★ 2 · 2★ 4 · 1★ 11

## Most critical reviews (9 lowest-rated)

### 1/5 — Awful and terrible customer service.

*2025-12-09, version 1.7*

I ordered over $50 dollars worth of lash supplies just to have the glue spilled when it arrived and the lash brushes were missing from the packaging. I tried to ask for them to send me my lash brush and they never replied.

### 1/5 — SCAM‼️

*2025-02-14, version 1.5*

Do not order from here I don’t know if someone has taken over the company or ages written people off no way I should pay $210 for shipping for a $500+Order purchase, in the comments on Instagram from other customers have stated they have their money and not giving them their products, I knew something was off, I just couldn’t put my finger on it. I’m glad I went back to their IG page before I made my purchase.

### 1/5 — This is A SCAM!!!!!!🤬🤬🤬🤬

*2023-05-24, version 1.1*

Ive ordered products back in April, and have yet to receive.Tracking number doesn’t exist,no responses when i send an email regarding my order..

### 1/5 — Shop Owner

*2023-04-19, version 1.1*

@newlooksstudios has supplies,
1/2 off 

 I tried to order for distribution services but no contact they just used my email to get me to other accounts.   Taking up my app space for my information..  thanks for wasting my time.. let’s get it together..

### 1/5 — Order damage & different items

*2023-02-08, version 1.1*

I have trying to reach out about my order through the app instagram and email no one contact back.

### 3/5 — Points

*2023-01-27, version 1.1*

I have been a loyal customer and placed multiple orders with Sense. I am frustrated because I keep earning points, however, I don’t understand how to redeem and use those points when making my purchases on the Sense website or app.

How do I find my points total?

How can I apply the points I have earned to a future order I place, so that I can receive a discount on my order?

Thank you,
JB

### 5/5 — 5🌟🌟🌟🌟🌟

*2026-05-08, version 1.7*

the best Lashes❣️

### 5/5 — Sense Lashes🫶🏻

*2025-01-11, version 1.5*

Best company I’ve ordered from, everything comes in good quality! Very worth it!!

### 5/5 — Malfunction

*2022-01-11, version 1.0*

The app is not letting me purchase

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*