# Sensi

> Remote control for smart home climate management and scheduling. (iPhone/iPad app by Copeland LP.)

- Source: https://appshunter.io/ios/app/sensi/id792612452 (this page in markdown: same URL + `.md`)
- Developer: [Copeland LP](https://appshunter.io/developer/464252882)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.60/5 from 239,696 App Store ratings · 951 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 60 MB
- Languages: American English
- Released: 2014-01-21
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/sensi/id792612452/reviews.md

## What is Sensi?

With the Sensi Smart Thermostat, you can enjoy complete control of your home comfort – Anytime. Anywhere.

Extensive Compatibility
Sensi Smart Thermostats work with HVAC equipment found in most homes*. Check compatibility at sensi.copeland.com/en-us/support/compatibility.
 
Easy to install. Easier to use. 
Even if you’ve never installed a thermostat, we’ve got you covered. Clearly illustrated, in-app instructions will walk you through each step from start to finish.  
  
As soon as you’ve installed and connected your thermostat, the Sensi app serves as an intuitive remote control that lets you set, change and program your home comfort from anywhere. 

In-App Features:  
Remote temperature control 
Flexible 7-day scheduling 
Usage reports
Service reminders
Geofencing 
Auto changeover 
Circulating fan
Humidity control**
Temperature limits
Smart alerts 
Local weather 
Early start 
A/C protection 
Keypad lockout 

Smart home meets smart comfort.  Simply pair to the smart home platform of your choice to seamlessly control all of your connected devices.  

Smart Home Compatible 
• Amazon Alexa 
• Google Assistant 
• Apple HomeKit  
• SmartThings    

 *Common wire (c-wire) not required for most applications. Does not work with baseboard heat and some other systems. Common wire (c-wire) is required for Apple HomeKit, heat only systems, cool only systems and heat pump systems.
**Humidification requires additional equipment and a professional installation is recommended. Dehumidification supported with AC and heat pump systems.

## Key features

- Remote temperature control
- 7-day scheduling
- Usage reports
- Service reminders
- Geofencing
- Smart home integration

## What do users think of Sensi?

Overall sentiment: positive

**Pros**

- 🚀 Fantastic remote control
- 🔥 Great functionality
- 👍 Easy installation
- 💰 Good value
- ⏱️ Helpful usage tracking
- 🔌 No extra fees

**Cons**

- 🔌 Frequent disconnections
- 🐛 Inconsistent performance
- 📱 Unintuitive app interface
- 🌐 Lacks international support
- 🌡️ Inaccurate humidity readings

**Commonly reported bugs**

- Thermostat randomly disconnects from WiFi
- Programmed schedules not being retained
- Temperature settings not sticking after adjustments

**Most requested features**

- Finer temperature control in Celsius
- Automatic heating/cooling mode switching based on outdoor temperature
- More detailed usage reporting
- Ability to set schedules with shorter intervals
- Support for multiple user accounts and geofencing

## Recent user reviews (10 of 951)

All indexed reviews: https://appshunter.io/ios/app/sensi/id792612452/reviews.md

### 1/5 — Sensi

*2026-08-23, version 9.7.2*

The thermostat keeping going offline.

### 5/5 — New install

*2026-08-23, version 9.7.2*

I have to say my old thermostats were short cycling my AC. When I installed the new touch 2 that all changed. What a difference.  Comes on half the time and the house just feels better. Highly recommended!

### 1/5 — Can’t get online

*2026-08-22, version 9.7.2*

For some
Reason my thermostat went offline.
I tried the Sensi app
Instructions to no avail.  Tried to reset manually and when entering my email address it says, “Does not recognize.” Checked the email several times and it is correct. Called the Portland number as instructed on the site and found out they are only open Monday-Friday in the day time.  It is now Friday 9:50 on Friday night which means I can get no help until Monday morning.
Instructions suck! Customer service sucks!

### 1/5 — Connection issues.

*2026-08-19, version 9.7.2*

Doesn’t stay connected to WiFi. Jump through all the hoops to get it connected and 2 minutes later, I’m not connected again.

### 2/5 — Update made it near unusable

*2026-08-18, version 9.7.2*

Since the latest update a week ago has become difficult to use and today is 8-18-2026. This app needs a serious update because it has become glitchy and accessing settings is a mission let alone changing settings once in and doesn’t close on you in the middle of making changes

### 1/5 — Never worked

*2026-08-17, version 9.7.2*

Never worked

### 1/5 — Since the new update!

*2026-08-15, version 9.7.2*

My WiFi won’t connect since you guys put out the new update. I’ve done everything to fix this and nothing is working. This is such a big inconvenience!!!

### 1/5 — Anoying

*2026-08-15, version 9.7.2*

Not to easy to handle 😑

### 3/5 — Weak Wi-Fi connection makes these hard to use

*2026-08-12, version 9.7.2*

My family bought Sensi thermostats so my 90 year-old mother-in-law could control her air-conditioning from her phone. when it’s working the app is fairly intuitive and easy to use. However, walking just a few feet away from the thermostats and you get a thermostat off-line error. Despite being a small house with excellent Wi-Fi coverage, these thermostats can’t seem to maintain Home network connectivity, and therefore my mother-in-law cannot control them from her phone as intended.

### 1/5 — Not working

*2026-08-12, version 9.7.2*

Cannot get Sensi app to connect to my Wi-Fi or iPhone

## Frequently asked questions about Sensi

### What does the Sensi app do?

The Sensi app allows you to remotely control your Sensi Smart Thermostat from anywhere. You can adjust the temperature, set flexible 7-day schedules, monitor usage reports, and receive important service reminders and smart alerts for your home's climate.

### What are the key features of the Sensi app?

Key features include remote temperature control, flexible 7-day scheduling, usage reports, service reminders, geofencing, auto changeover, circulating fan control, humidity control (with additional equipment), temperature limits, smart alerts, local weather display, early start, A/C protection, and keypad lockout.

### Is the Sensi app free to use?

The Sensi app itself is free to download and use. However, it requires a Sensi Smart Thermostat to function. Some advanced features like humidification may require additional equipment and professional installation.

### What smart home platforms is Sensi compatible with?

Sensi is compatible with major smart home platforms including Amazon Alexa, Google Assistant, Apple HomeKit, and SmartThings. This allows for seamless integration and control of your connected devices.

### How easy is it to install the Sensi thermostat?

The Sensi thermostat is designed to be easy to install, even for those who have never installed a thermostat before. The app provides clearly illustrated, in-app instructions to guide you through each step of the installation process.

## Version history (last 5 releases)

### 9.7.2 — 2026-08-10

General Notes:
This release contains general bug fixes and optimizations to improve the user experience, application operation, and support for Sensi products.

### 9.7.1 — 2026-06-11

General Notes:
This release contains general bug fixes and optimizations to improve the user experience, application operation, and support for Sensi products.

### 9.7.0 — 2026-05-15

This release contains general bug fixes and optimizations to improve the user experience, application operation, and support for Sensi products.

### 9.6.0 — 2026-03-04

What’s New in This Version:
- Introducing Dark Mode, enjoy a sleek new look that’s easier on the eyes, especially at night.

### 9.5.2 — 2026-02-12

General Notes:
This release contains general bug fixes and optimizations to improve the user experience, application operation, and support for Sensi products.

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## More apps by Copeland LP

- [e-Saver Residential](https://appshunter.io/ios/app/e-saver-residential/id427278496)
- [Copeland PT Pro](https://appshunter.io/ios/app/copeland-pt-pro/id465298520)
- [HVACR Fault Finder](https://appshunter.io/ios/app/hvacr-fault-finder/id465325739)
- [WR Mobile](https://appshunter.io/ios/app/wr-mobile/id485151763)
- [HVACR Check & Charge](https://appshunter.io/ios/app/hvacr-check-and-charge/id574809181)
- [Sensi Predict](https://appshunter.io/ios/app/sensi-predict/id660619235)

All apps by Copeland LP: https://appshunter.io/developer/464252882

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*