# Sentara MyChart — Manage Your Healthcare

> Personal health record and appointment management for Sentara patients. (iPhone/iPad app by Sentara Healthcare.)

- Source: https://appshunter.io/ios/app/sentara-mychart/id490172455 (this page in markdown: same URL + `.md`)
- Developer: [Sentara Healthcare](https://appshunter.io/developer/490172458)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 4.69/5 from 15,630 App Store ratings · 270 written reviews indexed
- Age rating: 17+
- Requires: iOS 18.0 · 177 MB
- Languages: English
- Released: 2012-01-11
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sentara-mychart/id490172455/reviews.md

## What is Sentara MyChart?

Sentara MyChart provides you access to your health information and helps you conveniently, and securely, manage care for yourself and your family members. With Sentara MyChart you can:
 
· Communicate with your care team.
· Review test results, medications, immunization history, and other health information.
· Schedule and manage appointments, including in-person visits and video visits.
· View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
· View and pay your medical bills.
· Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
· Connect your Sentara account to Apple Health to pull health-related data from your device into the Sentara app

 
To access Sentara MyChart, you must first create a Sentara account. To sign up for an account, visit Sentara.com or download the app and click on Sign Up. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your Sentara username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in Sentara MyChart.
 
Have feedback, or need assistance creating your Sentara account? Email us at mychart_support@sentara.com.

## Key features

- Communicate with care team
- Review health information
- Schedule appointments
- View After Visit Summaries
- Pay medical bills
- Receive push notifications
- Connect to Apple Health

## Chart rankings

- #197 in Top Free · Medical (US App Store)

## What do users think of Sentara MyChart?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient access to medical information
- 👍 Easy to use and navigate
- 🚀 Quick access to test results
- 👍 Helpful for managing healthcare
- 🚀 Responsive communication with providers

**Cons**

- 🐛 Frequent app crashes and login issues
- 🔍 Difficulty finding and accessing certain features
- 🤔 Outdated or incomplete information
- 🤔 Limited functionality compared to website version
- 🤔 Frustrating user experience at times

**Commonly reported bugs**

- Login process frequently broken or unreliable
- Inconsistent performance and app stability issues
- Inability to access or view certain medical records
- Syncing problems between app and website versions

**Most requested features**

- Ability to edit personal information and medical history
- Improved messaging and communication with providers
- More intuitive navigation and organization of features
- Seamless integration with other healthcare apps and devices
- Enhanced security measures like two-factor authentication

## Recent user reviews (10 of 270)

All indexed reviews: https://appshunter.io/ios/app/sentara-mychart/id490172455/reviews.md

### 1/5 — Difficult to Navigate

*2026-08-18, version 21.7.4*

I am unable to find the help I need or send a message to request help within the app. When I try to call, no one is available.

### 1/5 — I NR

*2026-08-12, version 21.7.4*

Results on the app are incorrect.  App is not working.

### 1/5 — Front desk not good

*2026-08-11, version 21.7.4*

The front ladies are mean, impatient and rude

### 5/5 — Great App

*2026-08-05, version 21.7.4*

Raving reviews

### 5/5 — Health scare

*2026-08-02, version 21.7.4*

Sentara was wonderful

### 2/5 — One way street.  We can no longer leave messages to our healthcare providers in our chart.

*2026-07-26, version 21.7.4*

There used to be a patient-doctor dialog in our charts.  Now we are nothing but viewers. 
We have no voice.  
We  might as well be watching tv.  
Patients need to know that the caregiver is listening and there can be a back-and-forth dialogue even in our charts.

### 2/5 — Unable to make payments

*2026-07-24, version 21.7.4*

Good access to health information, but unable to make payments with HSA card through myChart.

### 3/5 — Prior Authorization

*2026-07-14, version 21.7.4*

I have been trying since May to get the prior authorization team to contact express scripts about my diabetic medication and can’t seem to get a hold of them or get them to respond to express scripts requests.

### 2/5 — Notifications

*2026-07-06, version 21.7.4*

Repeated and as many as 25 notifications. 
We want information but this blows up our phones with repeated test results. 

The boy who cried wolf is disregarded when he needs to be listened to. 

I looked at instructions to limit notifications and it was not a fix that I understood how to make.

### 2/5 — Review

*2026-07-04, version 21.7.4*

Please don’t send emails about test results before doctors have reviewed them. Very annoying to go thru the whole log in process only to find out your doctors have not seen them yet.

## Frequently asked questions about Sentara MyChart

### What can I do with Sentara MyChart?

Sentara MyChart allows you to securely manage your health information. You can communicate with your care team, review test results and medications, schedule appointments, view past visit summaries, and pay medical bills. It also provides push notifications for new information.

### How do I create a Sentara MyChart account?

To access Sentara MyChart, you must first create a Sentara account. You can sign up by visiting Sentara.com or by downloading the app and clicking on 'Sign Up'. Once registered, you can set up secure login options like Face ID, Touch ID, or a passcode.

### Is Sentara MyChart free to use?

Yes, Sentara MyChart is a free application provided by Sentara to its patients. There are no charges associated with downloading or using the app to manage your healthcare information and appointments.

### What devices is Sentara MyChart compatible with?

Sentara MyChart is a mobile application designed for smartphones and tablets. It can connect with Apple Health to integrate health-related data from your device into the Sentara app, suggesting compatibility with iOS devices that support Apple Health.

### How can I get help with Sentara MyChart?

If you have feedback or need assistance creating your Sentara account, you can email the support team directly at mychart_support@sentara.com. They are available to help you with any issues you may encounter while using the application.

## Version history (last 5 releases)

### 21.7.4 — 2026-04-29

Various fixes and improvements for your Sentara MyChart experience.

### 21.5.2 — 2025-09-24

Various fixes and improvements for your Sentara MyChart experience.

### 21.4.3 — 2025-07-09

Various fixes and improvements for your Sentara MyChart experience.

### 21.2.2 — 2024-12-11

Various fixes and improvements for your Sentara MyChart experience.

### 21.1.6 — 2024-11-19

Various fixes and improvements for your Sentara MyChart experience.

## Apps similar to Sentara MyChart

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## More apps by Sentara Healthcare

- [Sentara Health Plans](https://appshunter.io/ios/app/sentara-health-plans/id853146367)
- [AvMed](https://appshunter.io/ios/app/avmed/id6742508585)

All apps by Sentara Healthcare: https://appshunter.io/developer/490172458

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
