# Sentral for Parents — user reviews

> 106 indexed App Store user reviews of Sentral for Parents by Sentral for Parents, rated 1.80/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/sentral-for-parents/id1238744022/reviews
- App overview in markdown: https://appshunter.io/ios/app/sentral-for-parents/id1238744022.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 2

## Newest reviews (17 of 106)

### 3/5 — Gave up on the app not even 1 hr of using it

*2026-03-16, version 6.1.6*

Look, in terms of using the app (as a student here) after logging in, its the best but when you close the app to do something else it expects you to relog in and reselect your school which is annoying a bit, I understand if you’re a parent and you have kids in different schools but we should be given the option to stay logged in until we want to log out.Hopefully you can add this, if not i’ll just use my school’s web version (its way easier.)

Thank you.

### 1/5 — 1 star

*2025-11-09, version 6.1.4*

This app is clunky and annoying and I really wish my kids’ school had gone with something else. (If it exists.)

### 1/5 — Terrible interface and even worse functionality

*2025-11-05, version 6.1.4*

This app is horrific. I am forced to use it for my child’s school and it is just terrible. The interface design is confusing, it is neither intuitive or easy to use, it takes 5 screens to get to where you need to go  when any other app would get you there in 2. It actually blows my mind how utterly abysmal this app is. I would give it zero stars if I could.

### 1/5 — Absences

*2025-09-05, version 6.1.3*

I have submitted several absences on the app to validate why my kids are not at school. The school are saying your app is faulty and deletes information. How can this be relied upon to be a primary source of school communication if that is the case?

### 3/5 — Signing in

*2025-08-08, version 6.1.2*

I use this for school and when i go to check my timetable i have to login in through the app then because i use my school email it makes me do my computer login for some reason and then it makes me login with my email and finally works. all this just to see my timetable just for one day and i use it almost all the time. all of my friends dont seem to have the same problem so fix your app

### 1/5 — ⬇️⬇️⬇️⬇️PLEASE FIX THIS

*2025-07-31, version 6.1.2*

I gave this app one star because I couldn’t give it zero I can’t even begin to list all the simple things that could be changed to make this app actually work Have to log in 3 times for each kid and if something goes wrong you have to do the whole thing again. Can’t screenshot timetable because only one day at a time is shown. Every time it’s updated it either gets worse or doesn’t change please fix this!

### 1/5 — Absolutely rubbish in user experience

*2025-07-26, version 6.1.2*

Absolutely rubbish in user experience

### 1/5 — Worst school app ever

*2025-07-23, version 6.1.2*

I wish schools were smarter then to use This app

### 1/5 — Shocking

*2025-07-22, version 6.1.2*

It doesn’t even deserve 1 star. For an app that’s so significant for the connection between schools and parents, and their children’s EDUCATION, this is disgustingly bad and I hope my school isn’t paying for it.

### 1/5 — An absolute shocker

*2025-07-21, version 6.1.2*

Works maybe 5~10% of the time (get the wheel of death), many parents say the same.  I can’t understand how this can be the key communication tool with the school if the app rarely loads.  Reinstalling over and over…

### 1/5 — Most annoying app I’ve ever used

*2025-07-03, version 6.1.1*

Have to log in 3 times for each kid and if something goes wrong you have to do the whole thing again. Can’t screenshot timetable because only one day at a time is shown.

### 1/5 — Why has ABSENCES been removed???

*2025-07-02, version 6.1.1*

Of all the dumb changes to make - you’ve note made it ridiculously difficult to report an absence. Do you developers have any common sense? How hard can it be to test your updates properly before release???

### 1/5 — Worst App EVER!

*2025-06-30, version 6.1.1*

I randomly lost notifications and cannot turn them back on. So I keep missing information. I contacted them to advise - no response.

### 1/5 — Authentication process is painful

*2025-06-23, version 6.1.1*

Perhaps in a misguided attempt at security the app is painful to login.  It does have biometric log in but this seems to not be available/expire randomly. If you have to reset your password it uses a web process meaning you have to log in again separately to access the app. Accounts seem to have very strict protocols preventing shared emails or phone numbers and seemingly no way to consolidate accounts. Initial account creation process also requires way more information than is sensible or necessary if all you want is to book a parent/teacher interview

### 1/5 — bum app

*2025-06-15, version 6.1.1*

i have to sign in every time and when i sign in i have to do it 3 times. plz make this like a real app🫰

### 1/5 — Was already bad and then it got worse

*2025-04-19, version 6.1.1*

Updates are hard to come by, buggy and sluggish interface. This app is still unfortunately used by schools and I’m not religious but I pray to god they find any other provider because this app is quite possibly the worst experience I’ve had trying to find something as simple as daily notifications. Still has my year 8 school photo as my profile picture- I am in year 10.

### 1/5 — Some of the worst onboarding experience for apps and web

*2025-04-11, version 6.1.1*

Adding schools and tracking my child through this app (and web) works once you pass the 12 labours of Hercules in getting through logon or onboarding. Did you guys test this? Horrendous is perhaps an adjective I would use for a parent to get onboard. The security requirements make access even by authorised users difficult. “Support” is a pretty loosely used word. You need to modernise and rewrite the onboarding. Not even myGov is this difficult

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful

*2026-08-02, version 6.4.0*

I can find my kids school and then I get a blank page every single time. No options, no text, nothing. Can’t complete my son’s high school application without naplan results which I cannot even access!

### 1/5 — Worst app, time consuming

*2026-07-02, version 6.3.0*

As a student this app is very time consuming as i have to log into 3 different pages just to see my timetable. Sometimes I’m i just don’t have time in the morning for this. -worst than the sentral website .

### 1/5 — Worst ever

*2026-06-17, version 6.2.0*

Such a bad experience.

### 1/5 — Doesn’t work

*2026-06-11, version 6.2.0*

This stupid app doesn’t work at all my sons go to 2 different schools and recently I tried 2 times to pay for swimming lessons for my oldest son which I had enough money in my account to do so but it didn’t work I tried again with my youngest son with some upcoming things for his school and tried to put bank details in and it won’t let me put the full bsb number in and it won’t let me go far enough back to actually type the full number in! So frigging frustrating I now need to go into the school to pay as my youngest sons school doesn’t have an eftpos system. This app is so annoying! Please fix it.

### 1/5 — So incredibly irritating

*2026-06-03, version 6.2.0*

I use this as a student and whenever I have to log in it makes me go through THREE whole sign in pages where I’m doing essentially the exact same thing. It never saves any of my login, even when I explicitly check the box to say I want it to.

Upon logging in, there’s a big banner over where I can swap to see my information telling me to download the app, even though I clearly have it already!! This is right below the button the X out of the process, so, more often than not, I end up having to log in all over again—that’s SIX times I have to put in my same password and student log in!!

I have no idea how you could make an app so horribly in-cohesive and time consuming.

### 1/5 — Impossible

*2026-02-25, version 6.1.6*

The app has so many bugs. I can’t use it. So annoying

### 1/5 — Full of Bugs

*2026-02-11, version 6.1.5*

-It’s full of bugs. Can’t explain an absence. It gives error and stays “unexplained” 
-Chat section is disabled. 
-Resources section is disabled.
-Interview section is disabled.

### 1/5 — Full of Bugs

*2026-02-05, version 6.1.5*

It’s full of bugs. Can’t explain an absence l. It gives error and stays “unexplained” Chat section is empty. Resources section is empty.

### 1/5 — Useless

*2026-02-01, version 6.1.5*

Sends you a sms so you login but the sms never comes. I guess not surprised considering all the other feedback.

### 1/5 — Horrible to use

*2025-11-17, version 6.1.4*

The app is not user friendly

## Most praised reviews (10 highest-rated)

### 5/5 — Lagging

*2026-02-02, version 6.1.5*

This app is not letting me log in

### 5/5 — Make signing in easier

*2025-08-08, version 6.1.2*

Make signing in easier I have to sign in every time I go on it

### 5/5 — Helps

*2025-05-01, version 6.1.1*

Bro it carried throw high school am gonna miss it

### 5/5 — Good potential

*2025-02-03, version 6.0.9*

One of the best educational apps I have ever tried. Congratulations to the developers.

### 5/5 — Needs improvement

*2024-12-26, version 6.0.8*

Trying to download my child’s school reports off sentral  before the end of the year before it gets deleted and I now have the loading circle of doom every time I try to log in.

### 5/5 — Great App

*2023-07-15*

I have 2 seperate schools who use different functionality within the app. I have never had problems logging in and being logged out after an update is normal for any app. I think there are no problems with the app from what I have read but what schools allow you do to. Good app for what is required to be able to receive communication from the school but I assume the school needs to tuen on the functionality to allow communication back. I don’t think it is the apps fault.

**Developer response:** Thanks for your review. We are working hard to improve overall functionalities and bring better user experience for our customers.

### 5/5 — Please make it BETTER!

*2023-05-09, version 5.9.2*

Not good because sometimes, I want to see the school’s newsletter and Year 6 excursion note, it says that it failed to load up and error. Please fix this!

### 4/5 — Please fix this

*2024-08-20, version 6.0.5*

Please, if possible have the app always signed in because everytime i open it i always have to sign in

### 4/5 — Absence button missing

*2024-07-23, version 6.0.4*

Any idea why the absence button no longer appears on the parent sentral?

### 4/5 — I really enjoy the app, however….

*2024-01-18*

For a while I’ve been using this app, as a student to check time tables, reports, attendance etc. however, for a while the app did not allow me to login even though I put in the right login details, I’ve tried making another account but I doesn’t work. I don’t know if anyone else has experienced this but please developers can you please fix this 🙏😅
I think it’s glitched of smt 🤔

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*
