# SEP Mobile — user reviews > 68 indexed App Store user reviews of SEP Mobile by Broadcom Inc, rated 2.70/5 from 110 ratings. - Source: https://appshunter.io/ios/app/sep-mobile/id695620821/reviews - App overview in markdown: https://appshunter.io/ios/app/sep-mobile/id695620821.md - Rating breakdown: 5★ 37 · 4★ 7 · 3★ 7 · 2★ 7 · 1★ 52 ## Newest reviews (17 of 68) ### 3/5 — Doesn’t always acknowledge latest updates *2023-11-06* Updated to iOS 17.1 while requires a restart. SEP still keeps giving warning about out of date iOS. It is the most current but app is not updating their warning. ### 3/5 — Td *2023-08-19, version 6.14.0* C Cracoviavcng G ### 1/5 — Poor app *2022-05-25* Works very slow and doesn’t seem to work well with other applications. Forced to use this by job, bad app ### 1/5 — It still doesn’t work. *2022-03-11, version 6.8.0* I still can’t access my company’s infrastructure. I receive the same message: “Service might be unavailable or unreachable at this time”. ### 2/5 — It has finally worked *2022-02-22, version 6.7.5* After endless trials, the app has finally managed to connect to its servers and I have managed to enroll my phone into the company’s portal. Still, the app asks for way to many permissions which it does not need to have. So be careful when granting those permissions. Some of them may be requested by your company but some are requested by the app and can be denied. ### 1/5 — A scam - corporate money grab *2022-02-16* Clearly designed to make work life more miserable for employees ### 1/5 — Suggest - fed up with notifications *2022-01-31* I am getting notifications every time i unlock my phone almost 8 notifications. I have to cancel it every time. Can u please tell me whats wrong in my phone? I dont have sep app aswell. ### 1/5 — Like all Symantec products *2022-01-27, version 6.7.4* Like every other Symantec product, this thing only causes headaches and problems for users. Symantec should not be allowed to sell products ### 3/5 — Buona *2022-01-08, version 6.7.4* Controllo Integrità’ e WI-FI efficace ### 1/5 — Same problem for 2 months *2022-01-05, version 6.7.4* I get this message: “Service may be unreachable or unavailable at this time. Close the app, check your Internet connection, then launch the app again. If this does not succeed, please check the service availability and try again later.” ### 1/5 — service unreachable *2021-12-24* doesn’t work ### 3/5 — App analysis takes FOREVER *2021-12-05* Like others have mentioned, app analysis is a time consuming process. Don’t expect to get into your company portal in a realistic time period during your work day. Plan ahead and have SEP do it’s app analysis over night. I’m 2hrs in and still waiting.. ### 1/5 — Service might be unreacheble or unavailable this time. *2021-11-04, version 6.6.8* So basicaly I am not able to use this app…. ### 1/5 — Very poor SMS filter *2021-10-21* This is not filtering SMS like promotional, transactions, etc correctly. ### 2/5 — Not working *2021-09-28* I’m getting the notification that it is “Not running Mobile threat defense solution properly”. It wants be to go to alerts to fix the issue but there are no alerts to remediate. Please help ### 1/5 — Terrible performance *2021-09-24* It takes longer for SEP Mobile to finish scanning apps than it takes to restore an entire phone from an iCloud backup. I got a new phone and restored it in about an hour with all apps installed. SEP Mobile has been “analyzing” for 90 minutes. Meanwhile, I can’t log in to my company portal because my device isn’t yet in compliance. What a crappy application. ### 1/5 — Unable to activate *2021-01-28, version 6.3.9* Does not recognise work mail and blocks activation step. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2025-09-17* Mostly useless but I've been using it as a headsup for OS updates. Today with apple offering both version 18 and 26 updates (26 being a feature update to 18, not a security one) it's still whinging at me to update after fully updating v18. I'll be uninstalling this useless software now. ### 1/5 — Junk app *2024-11-27* It is impossible to tell what this app does other than completely drained my battery on my iPad. I’m forced to install it on a personal device for my corporate IT. But this app provides me no value, and no way to resolve the egregious battery drain ### 1/5 — No access to allow tracking and location *2024-05-13* Hello, App is not working as expected. I’m not able to allow it tracking and location ### 1/5 — Crashes *2024-04-24* App crashes on iOS17.5 and there is no fix out there ### 1/5 — App crashes as you open *2024-04-22* Hello, i want to install this app to be able to use organizational apps from work but this app crashes as soon as I open it. I tried uninstalling and installing and restarting my phone but no luck at all. Please help me with this issue! ### 1/5 — App analysis not enabled for organisation error *2023-07-14* SEP mobile app giving out “app analysis not enabled for organisation” and apps tab showing N/A . No solution:( ### 1/5 — Useless *2023-05-18* Error 9155 pops up every single time I try to activate the app. Been reinstalled so many times. My account on comp portal is fine but it’s not gonna work unless I activate SEP but that error keeps popping up ### 1/5 — error 9155 *2023-01-16* continuously showing error 9155 despite all attempts to resolve, unenrolled my device and uninstalled app and tried process again but error still occurred ### 1/5 — Error Code *2023-01-10, version 6.12.0* I have to have this for my work, but it’s not even letting me set up. It pushes error code #1955 and I have tried everything to troubleshoot this error. I can’t access my company’s apps on my phone because of this error. ### 1/5 — Tragic *2022-06-16, version 6.10.2* What’s the point of this app? Just to be. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app!! *2024-06-25* It alerts me when my phone has a issue, and alerts me before the new update is even available! ### 5/5 — Great app!! *2024-04-26* It alerts me when my phone has a issue, and alerts me before the new update is even available! ### 5/5 — Robust and Polished *2024-01-31* Can use this to send all my mobile traffic to a cloud proxy which helps with phishing, malicious links, etc Good stuff ### 5/5 — Robust and Polished *2020-09-03, version 6.2.3* The combination of the skycure and Symantec technology is pretty amazing. I can setup complex or simple unwanted app rules, the app uses a patent technology from what I have googled that protects you against network threats without intercepting and looking at your private data, and it also has awesome sms protection. Good stuff ### 5/5 — Absolutnie obowiązkowa pozycja *2020-08-23, version 6.2.3* Wcześniej Skycure - amerykańska firma zajmująca się bezpieczeństwem sieciowym przejęta przez Symantec. Rewelacyjne i skuteczne narzędzie zabezpieczające sieć ### 5/5 — Does what it says on the tin. *2019-02-05, version 5.4.1* IOS battery monitor shows it uses 1% which is fine. ### 5/5 — Thanks for resolving issue!! *2017-12-25* With the most recent update I cannot get the app to stay open. It automatically closes when you click on the icon. Please fix ASAP!!!! I am not compliant with security policies if the app won’t stay open!!! **Developer response:** We are sorry to hear that you experienced issues. We've opened the case #20790 for this matter and would like to update you that we were able to identify the issue and to deploy a fix. If you wish to contact us for further details, please contact us via our support team address sepmobile_support@symantec.com. ### 5/5 — Best Cybersecurity software for mobiles & tablets. *2017-11-03* Highly recommend this awesome software which gives the user several layers of protection for your mobile devices. If your device belongs to a Corporation even more reason to use this software that scans for malicious apps, rogue wifi spots, protects against MiTM attacks and OS breaches or vulnerabilities. ### 5/5 — Highly recommended 👍 *2016-12-03, version 3.0.3* World best #1 security application. Absolutely fantastic! ### 5/5 — Background security *2016-10-26, version 2.8.10* Whilst not understanding fully the explanation of how it works and why I find it comforting to have a background app that sits quietly on my phone until it makes itself known by informing me of a threat from a wifi connection that may be freely available. I am then given the choice to ignore the warning or continue. I also am informed of any operating system updates immediately they are available if they contain security aspects. All for free!! Give it a try. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*