# Sephora KSA: Beauty & Makeup — user reviews > 33 indexed App Store user reviews of Sephora KSA by SEPHORA, rated 4.51/5 from 1,261 ratings. - Source: https://appshunter.io/ios/app/sephora-ksa-beauty-and-makeup/id1472336653/reviews - App overview in markdown: https://appshunter.io/ios/app/sephora-ksa-beauty-and-makeup/id1472336653.md - Rating breakdown: 5★ 1,028 · 4★ 72 · 3★ 39 · 2★ 20 · 1★ 104 ## What do users think of Sephora KSA? Overall sentiment: negative **Pros** - 👍 Nice experience - 🚀 Great app **Cons** - 💰 Expensive prices - ⚠️ Delivery issues - 🐛 App crashes - 🔍 Can't find price - 🌐 Country-specific issues - 🤔 Weird currency and language **Commonly reported bugs** - App not working in Jeddah - Delivery options not showing - Login issues - Frequent crashes - Lost items in cart **Most requested features** - Installment payment option - More stores in Eastern Province ## Newest reviews (11 of 33) ### 1/5 — I can’t order *2020-11-26, version 8.4.4* I’ve tried order from the website and everything was good but when i try this app i couldn’t order from it, the delivery options didn’t appear ### 1/5 — Zoza *2020-11-14, version 8.4.3* التطبيق سيء جداً كنت افضل استخدام الموقع قبل ينزل هالتطبيق ٬ للاسف شي عالمي 'ولو كان مختص بدولة ' المفروض يكون توب من ناحية الجودة و الخدمات و العروض و غيرها ٬ ايضاً الالوان و تصميم الموقع سيء و يفتقر للاحتراف : ) ### 1/5 — so many updates with little to no improvement!!! *2020-09-05, version 8.3.5* for the love of god ged a decent team of programmers and fix the app!! no matter how many updates it keeps having errors and crashes, won’t even let me login and whats up with the long intro with the girl winking at me for a whole minute and a half? was that necessary?? ### 1/5 — لييييييييش ؟؟؟ *2020-08-31, version 8.3.4* ودي مرة وحدة بس افتح التطبيق وما يطلب مني تحديث ترا يزهق ### 1/5 — App issue *2020-07-27, version 8.3.1* I’ve been ordering to sephora using the website because I’ve dowloaded the app twice but the same problem I’m encountering i.e. unable to check out my cart. Love the sephora products though so kindly fix the app for the convenience of the customer. Thank You ### 1/5 — Fix it *2020-07-25, version 8.3.1* I am trying to encourage you, but just you try to use it , very bad and very slow ### 1/5 — I can’t order *2020-06-14, version 8.2.8* Fix your App so i can order whenever I try ordering the delivery method doesn’t show option so I can finish my order ### 1/5 — Worst application *2020-06-03, version 2.0.0* The worst app ever you can’t do Nothing, every 10 seconds the app will close by it self ### 1/5 — Not worth it *2020-03-22, version 1.0.8* ما يستاهل تحميل التطبيق يفتقر للجودة مو زي سيفورا العالمي كل العروض ما تتوفر في السعودية وتطلع out of stock حتى وهي توها نازله بنفس اليوم وخدمة العملاء عندهم ما تتجاوب للشكاوى احسن الواحد بنفسه يروح المحل وياخذ اللي يبي ### 1/5 — سيء *2020-02-11, version 1.0.6* فقدت كل الأشياء اللي باشتريها بعد ماحطيتها في السلة وبرضو المفضلات فقدتها؟؟!! ### 1/5 — المملكة العربية السعودية *2020-01-16, version 1.0.6* انا طالبة لي شهر ماجتني طلبيتي! اول كنت اطلب اونلاين سيفورا السعودية عن طريق قوقل توصلني بغضون ٤ ايام لأسبوع والحين طلبيتي تاخرت شوفو الخلل وين هو من التطبيق اللي حطيتوة ولا من مين؟ ممكن احد يرد ويشوف وين المشكلة؟؟؟ ## Most critical reviews (10 lowest-rated) ### 1/5 — سيء *2024-12-24, version 8.14.0* من اسوء التطبيقات تواصلت للشكوى ايميل ورسائل اكثر من مره مافي اي تجاوب ### 1/5 — الرياض *2024-03-08, version 8.11.50* موقع أسوا من كلمة سئ ### 1/5 — 𝕀𝕥'𝕤 𝕒 𝔽𝕒𝕜𝕖 *2024-02-10, version 8.11.40* 𝕀𝕥'𝕤 𝕒 𝕗𝕒𝕜𝕖 ### 1/5 — No stores listed eastern province *2023-11-04, version 8.11.11* I’m wondering what the point is of having an app for KSA when there are no stores listed for click and collect as well as delivery to my home ? Frustrating to say the least ! ### 1/5 — The application is not working in Jeddah *2023-05-26, version 8.10.30* The application is not working in Jeddah especially when we select a store to collect our staff. The app is weak. ### 1/5 — غلاء الاسعار *2023-03-05, version 8.9.8* لو عليا احطلكم تقييم صفر علئ غلاء الاسعار الي مو طبيعي 🙃 يعني ترفعو سعر البلشر تبع رير بيوتي ليه ان شالله؟ تستغلو الوضع الي صاير ولا كيف ### 1/5 — Worst online experience *2022-09-07, version 8.9.10* From canceled orders to shipments being returned due to failed delivery from their courier partners - No one ever answers on emails from customer service. Don’t waste your time and money ### 1/5 — ما انصح فيه *2021-08-26, version 8.6.6* اذا اردتي استرجاع او استبدال منتج من التطبيق يتاخرو في الرد حتى تنتهي مدة الارجاع او الاستبدال ### 1/5 — A waste of time *2021-04-17, version 8.5.5* Don’t waste your time trying to order from this app, they will tell you that they can’t guarantee your order delivery after waiting for three weeks and contacting them multiple times. ### 1/5 — Absolute Failure! *2021-01-29, version 8.4.7* This app is an absolute failure! It keeps crashing, it won’t load pictures of products, it’s beyond slow, the overall layout is baaaaad, sometimes it won’t even start. It’s a shame you really cannot get a proper team of professionals to work an app for Sephora! ## Most praised reviews (10 highest-rated) ### 5/5 — Reema *2024-02-02, version 8.11.30* Nice experience ### 5/5 — The app crashes *2021-01-28, version 8.4.7* Hi so fare I have been an enthusiastic buyer and a vip client in Sephora loved the app , but after I updated the app it keeps crashing after viewing the products what’s going on please try to fix it Thank you ### 5/5 — أماني الناصر *2019-12-22, version 1.0.6* مدري اول أحمله فبجرب الحين واعطيكم رايي ! ### 4/5 — … *2024-03-26, version 8.11.50* So I have only just got this and is but it just me but I can’t SEE THE PRICE LIKE !!!!! I can’t fine it lol ### 3/5 — Great app but a big problem *2024-01-13, version 8.11.23* okay I love Sephora but like the prises,THE PRISES.THERE SO DEAR LIKE ITS JUST SOME MAKEUP AND STUFF and it’s just so much money like come on. ### 3/5 — Idk *2023-04-04, version 10.10* So I don’t know if you can get free full size stuff bc I don’t know how to work it ### 3/5 — Makeup Forever *2020-09-18, version 8.3.7* Please place product number on the website so the proper color can be selected. The ultra he stick has numerical numbers for the shade you prefer. ### 2/5 — الدفع *2024-11-27, version 8.12.2* نطالب بخدمة تقسيط الدفع عن طريق تابي وتمارا ### 2/5 — Good but very weird *2024-02-25, version 8.11.40* Ok so I like the app butttttt the thing is that the currency is not in £ but something else and it is a bit weird bc everything for me is in Arabic 🤦‍♀️🤦‍♀️🤦‍♀️ ### 2/5 — Country problem *2023-03-04, version 8.9.8* Hey, so so I’m in the United States, and it keeps saying that I am from the other half, and that it is English I don’t know how to fix this problem because it’s my first time downloading this app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*