# Serage — user reviews > 60 indexed App Store user reviews of Serage by gets security, rated 5.00/5 from 3 ratings. - Source: https://appshunter.io/ios/app/serage/id1374773335/reviews - App overview in markdown: https://appshunter.io/ios/app/serage/id1374773335.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (14 of 60) ### 2/5 — Stopped working on iPhone *2024-10-25, version 1.1.0* It wa working brilliantly before but now fails to launch or if it does it freezes. I can’t use it at all. Is there any fix for an iPhone please? ### 2/5 — Sound is terrible. Slow to initially load. *2022-08-14, version 1.0.6* Sound is terrible. Can’t here properly. Hussling back ground noise. Also bits being missed. Hear 2 words, then can’t hear anything at all clearly. Slow Initial loading speed for cameras. Not been worth the purchase/brand. Are you able to fix this and turn around the latter in doing so? ### 4/5 — CVTV *2022-06-26, version 1.0.6* When I watch live on my mobile the picture blacks out after every several s seconds. It should stay on till I leave the app. ### 3/5 — Equipment good: Customer Service not so. *2022-03-24, version 1.0.6* Why am I finding the software for viewing on my Mac so difficult to get? I’ve contacted Serage many times but not even the courtesy of an acknowledgement from them. Very disappointing. The equipment is good though. ### 3/5 — Slow *2022-03-19, version 1.0.6* Very slow app on phone ### 4/5 — Happy *2022-02-17, version 1.0.5* Good quality picture ease of use on the phone or the tv ### 3/5 — Slow to load Cctv images *2021-11-22, version 1.0.5* Very slow to load Cctv images ### 5/5 — SERAGE. CCTV *2021-11-20, version 1.0.5* An extremely efficient and robust camera system. Highly recommended. The only issue I have is the “wizard” that appears once a week, only a slight inconvenience to cancel it but I wish there was a way to prevent it showing, other than that I would strongly recommend it. ### 5/5 — Serage *2021-11-11, version 1.0.5* Excellent system ### 5/5 — Ist class *2021-11-10, version 1.0.5* Never lets us down ### 2/5 — Mr Rutherford *2021-10-25, version 1.0.5* I can’t view the footage that’s been recorded on my phone never loads ### 3/5 — Examination *2021-10-09, version 1.0.5* How do I examine previous recordings at a fast pace? ### 3/5 — Good but for…. *2021-10-06, version 1.0.5* You have to close/re-open the AP to switch from 1 camera to multi camera. ANNOYING! A single strand of cobweb ruins the picture. ### 3/5 — Doesn’t display for very long *2021-08-28, version 1.0.5* The live video takes very long to load plus the display time is very less. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2024-05-28, version 1.1.0* Had this app for two years now and it rarely loads when launched. Very poor performance. One camera will load eventually, then when you switch to another cam it freezes, then goes offline. Very disappointed. Looking for another system now that works properly. ### 1/5 — Was good app *2023-07-17, version 1.0.8* When I first installed the system worked really well on both my iPad and iPhone only my wife can access the app. I have deleted the app on my phone and iPad and reinstalled to no avail. ### 1/5 — Doesn't work *2022-10-18, version 1.0.6* Not good ### 1/5 — Connection issues *2022-05-27, version 1.0.6* There are always connection issues with this app to the cameras. Need to have very strong connection otherwise it will not connect. Very annoying as I have paid a lot of money for the whole setup! ### 1/5 — Absolutely Awful *2022-03-11, version 1.0.6* Keep crushing and goes off on mobile App for a month and you can’t do anything - can’t see live nor can play recorded video - waste of my money. Wish I didn’t installed the garbage! ### 1/5 — Mobile phone not working *2021-11-27, version 1.0.5* Please can you help me get the camera working on my phone app? ### 1/5 — Lost connection *2021-08-17, version 1.0.5* I can no longer access the system remotely only on-site ### 1/5 — Lost connection to my phone *2021-08-16, version 1.0.5* I have lost the connection to my phone and I have done everything including deleting and reinstalling the app still no joy. ### 1/5 — Never works!!! *2021-07-13, version 1.0.5* This is always off line and never seems to work!!! Rubbish ### 1/5 — App barely ever works *2021-05-23, version 1.0.5* The app just isn’t reliable. 80% of the time I can’t see the cctv via app, really frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2025-06-17, version 5.21.1* Great app very easy to use ### 5/5 — Super easy to use *2025-06-17, version 5.21.1* By far the best CCTV app we’ve used. Ours clients love it. ### 5/5 — Great app *2025-06-16, version 5.21.1* Great app, easy to install and use. ### 5/5 — Great generally *2022-10-25, version 1.0.6* We have had a couple of glitches here and there but overall I would say it works extremely well and it’s a lot more stable than some of the apps which we use for other CCTV systems we use.I certainly find it seems to do the trick for us with four cameras on one particular location so I would definitely recommend it I was debating between four and five but I’m think five is in order it’s been in for a year now and very few problems. ### 5/5 — Should I have a red light flashing on my machine *2022-08-15, version 1.0.6* There is a red light flashing next t the green light should this do this thanks oh it’s been doing this ever since fitted by Paul from Andrew tv Colchester essex m ### 5/5 — Good brand *2022-04-17, version 1.0.6* Great device ### 5/5 — Security cameras *2022-04-17, version 1.0.6* These cameras are very good better than I ever expected ### 5/5 — Great *2022-02-13, version 1.0.5* I have no problem with it and good to be able to see the cameras on my iPad and iPhone ### 5/5 — Excellent *2022-01-29, version 1.0.5* Really good app. ### 5/5 — So far so good. *2022-01-08, version 1.0.5* I have had my cameras installed for just over a year now and so far so good. Nothing to complain about. Perfect! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*