# Serial 1 > Premium eBike companion app with security, navigation, and ride data. (iPhone/iPad app by Serial 1.) - Source: https://appshunter.io/ios/app/serial-1/id1600313532 (this page in markdown: same URL + `.md`) - Developer: [Serial 1](https://appshunter.io/developer/1600110996) - Category: Lifestyle, Sports - Price: Free - Rating: 2.50/5 from 14 App Store ratings · 12 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 73 MB - Languages: English - Released: 2022-05-16 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/serial-1/id1600313532/reviews.md ## What is Serial 1? A premium eBike experience demands premium digital technology. That’s why Serial 1, Powered by Harley-Davidson, partnered with Google Cloud to design a mobile app worthy of the Serial 1 name. With app-controlled security and safety features, genuine Google Maps turn-by-turn navigation, and real-time ride data gathered directly from the eBike, the Serial 1 App serves as the perfect digital companion for your Serial 1 eBike. Just enjoy the ride! ## Key features - App-controlled security - Safety features - Google Maps turn-by-turn navigation - Real-time ride data - Digital companion for eBike ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/serial-1/id1600313532/reviews.md ### 3/5 — Great potential but a tad short *2023-07-24* Great look and feel, design and can see speed, battery etc….short that the google Map does not show the bike path and lane layer for navigation and routing. Can’t add multiple stops to create a bike route ### 1/5 — App is useless *2023-07-04* Sadly the app will not connect to my bike as advertised. ### 1/5 — Rush city will not pair *2023-05-08* Rush city will not pair ### 3/5 — Where are Three updates after July 2022 *2022-10-03, version 1.0.8* On my MacBook it show two updates three months ago and three updates in last two months ago, latest being just a week ago. On the phone it indicate last app update was in July 2022. ### 2/5 — Bike cell connection not working *2022-10-01, version 1.0.8* CTY Speed purchased in September will not connect to cellular for the e-lock. Shows my bike is still in China…Bluetooth connects as expected, most the time. ### 1/5 — Not enough *2022-08-14, version 1.0.6* In this stone age, customer that afford to buy eBike would have smart phone so, inability of this app to connect to smartphone (iphone, galaxy, google) while components of this bike, such as enviolo and Brose controllers has bluetooth features is unbelieveable regardless of model and year. It is important to note that some dealers are still selling Gen1 (2021 models) bike at a full price that you would pay directly from serial1 (2022 models). Besides, app upgrade and backword compatibility is a norm in IT industry and doing so would increase customer confidence in product. ### 5/5 — Does not sync *2022-08-01, version 1.0.6* Does not work with bike purchased July 2022. **Developer response:** The Serial 1 App will pair with any of our newest generation of eBikes, which feature additional hardware that is not available in our first generation models. Please reach out to our support team at support@serial1.com to see if the eBike you purchased has these features. We'd be happy to help troubleshoot. ### 1/5 — If you have a 2021 or 2022... *2022-06-18, version 1.0.5* If you have a 2021 or 2022 Serial 1 bike... this app will not work for you. Obviously Serial 1 is bypassing everything except bikes after "mid year 2022. It is not the app all bike owners were promised as the initial release of Serial 1. ### 1/5 — Will not work with the bike I just purchased *2022-06-13, version 1.0.3* Waste of time. Will not synch via BT to my Rush/City Speed. **Developer response:** This app was specifically developed from the ground-up to support the latest generation of Serial 1 eBikes with connectivity capabilities and additional hardware that is not available in the first-generation models. Certain Serial 1 App features like Google Maps Turn-By-Turn navigation and access to the Serial 1 support team are available to all Serial 1 eBike owners, regardless of which generation Serial 1 eBike they own. In fact, these features are available to any app user on any type of bike. Simply select "Add Serial 1 eBike Later" during onboarding to enjoy access to these features. Please subscribe at serial1.com to stay up to date on future app features and development for all generations of Serial 1 eBikes. ### 1/5 — Useless app *2022-06-03, version 1.0.3* App does NOT work with the bike I just purchased this spring. Company lied to owners. Do not trust Serial1. **Developer response:** Certain Serial 1 App features like Google Maps Turn-By-Turn navigation and access to the Serial 1 support team are available to all Serial 1 eBike owners, regardless of which generation Serial 1 eBike they own. In fact, these features are available to any app user on any type of bike. Simply select "Add Serial 1 eBike Later" during onboarding to enjoy access to these features. Serial 1’s second-generation 2022 platform takes connectivity beyond Bluetooth technology by incorporating a sophisticated Internet of Things (IoT) device that enables connection via not only Bluetooth wireless technology but also using cellular data and/or GPS. Unfortunately, this IoT device is not present on our model-year 2021 eBikes, and it is not able to be added to those bikes at this time. Please subscribe at serial1.com to stay up to date on future app features and development for all generations of Serial 1 eBikes. ## Frequently asked questions about Serial 1 ### What devices is Serial 1 compatible with? Serial 1 is compatible with iPhone and iPod devices. It was released on May 16, 2022, and its latest version is 1.0.8, last updated on September 26, 2022. ### What is the age rating for Serial 1? Serial 1 has an age rating of 4+, making it suitable for a wide range of users. The app focuses on providing digital features for eBike owners. ### How often is Serial 1 updated? The latest version of Serial 1, 1.0.8, was released on September 26, 2022. While specific update frequency isn't detailed, this indicates recent maintenance and potential for future updates. ### What kind of navigation does Serial 1 offer? Serial 1 offers genuine Google Maps turn-by-turn navigation. This allows riders to easily follow routes and explore new areas with confidence. ### Does Serial 1 provide data about my rides? Yes, Serial 1 gathers real-time ride data directly from your eBike. This data can include speed, distance, and other relevant metrics for your journey. ### What security features does Serial 1 have? Serial 1 includes app-controlled security features. These are designed to enhance the safety and security of your Serial 1 eBike. ### What are the main benefits of using Serial 1? The primary benefits include enhanced security, integrated navigation, and access to real-time ride data, all designed to complement the premium eBike experience. ## Version history (last 1 release) ### 1.0.8 — 2022-09-26 - Share Analytics Data with Serial 1 to help improve App quality and performance. - UI updates - Bug fixes ## Apps similar to Serial 1 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Stromer OMNI](https://appshunter.io/ios/app/stromer-omni/id699603870) | 2.1 (11) | Free | Lifestyle | | [LiveWire S2](https://appshunter.io/ios/app/livewire-s2/id1625329137) | 3.8 (83) | Free | Lifestyle | | [COBI.Bike](https://appshunter.io/ios/app/cobibike/id1080933863) | 4.5 (967) | Free | Lifestyle | | [RideControl App](https://appshunter.io/ios/app/ridecontrol-app/id1536111825) | 2.0 (165) | Free | Lifestyle | | [Worthington Country Club](https://appshunter.io/ios/app/worthington-country-club/id1469609038) | 5.0 (2) | Free | Lifestyle | | [It'sMyTown](https://appshunter.io/ios/app/itsmytown/id1463337549) | 4.5 (26) | Free | Lifestyle | ## More apps by Serial 1 - [Serial 1](https://appshunter.io/ios/app/serial-1/id6737417988) All apps by Serial 1: https://appshunter.io/developer/1600110996 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*