# Serial 1 — user reviews

> 4 indexed App Store user reviews of Serial 1 by Serial 1, rated 4.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/serial-1/id6737417988/reviews
- App overview in markdown: https://appshunter.io/ios/app/serial-1/id6737417988.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — Broken promises

*2025-10-16*

This app never worked on my first generation top of the line model. Company got bankrupt before warranty expired. Never even bothered to send my registration detail. Next generation app didn’t cover my model either. What is the point of app? 
Google map can be accessed on any smartphone, no bike purchase necessary.
Display on the bike does have Bluetooth but never connect to iPhone, android and not even enviolo IGH.
What is the point? No name, no brand companies do better than this.

### 5/5 — Finally here

*2025-01-17*

Now with the app
You can feel
The best experience with the bike now can track all your rides and lock the bike

### 5/5 — Return of the App!

*2024-12-21*

Serial1 finally brought the app back to the marketplace after temporarily removing it. After speaking with support about its likely return, they mentioned that the app would return shortly and was being updated to be compatible with the new model bikes coming out in 2025.

So far, the app is seamless and easy to navigate. Setup and pairing was a breeze. The only constraint is that it requires an account to login but no sensitive information.

Finally, I can use the Bluetooth feature that I paid for!

### 5/5 — Great companion app

*2024-12-17*

Works as promised. 
Love having cadence metric
Locking feature works as advertised. Information display is nice. Clean. 
Dashboard enables a configuration of 4 user selectable metrics in addition to Speed, battery %, and range. 
I like the route choices and turn by turn navigation operation. 
I would like to see a minimal navigation indicator on the dashboard as I would like to see cadence metric and range at the same time as next turn.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*