# SeritID Solutions

> Digital identity app for motor dealers and customers to simplify FICA compliance. (iPhone/iPad app by CONTACTABLE (PTY) LTD.)

- Source: https://appshunter.io/ios/app/seritid-solutions/id1381417427 (this page in markdown: same URL + `.md`)
- Developer: [CONTACTABLE (PTY) LTD](https://appshunter.io/developer/837245512)
- Category: Business
- Price: Free
- Rating: 1.50/5 from 2 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.2 · 53 MB
- Languages: English
- Released: 2018-08-01
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/seritid-solutions/id1381417427/reviews.md

## What is SeritID Solutions?

SeritID's digital identity app, enables motor dealers and their customers to have a frictionless FICA experience.

The app automatically captures identity and proof of residence and validates it against trusted external sources, creating ultimate convenience to customers.

This fresh approach to FICA is both seamless and intuitive and allows you to interact with your dealer in a truly, digital way.

## Key features

- Frictionless FICA experience
- Automatic identity capture
- Proof of residence validation
- Digital interaction with dealers
- Seamless and intuitive process

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/seritid-solutions/id1381417427/reviews.md

### 1/5 — Logging in

*2025-01-03, version 3.6*

App does not have a password reset option

### 1/5 — App doesn’t work properly on iPhone 13 Pro Max

*2022-09-27*

Camera doesn’t focus on the location, and the bar code scan fails every time. Also keeps saying network issue, but there is no network issue

### 1/5 — Network Issue

*2022-09-19, version 3.3*

This error is popping up when verify me is tapped.  There seems to be a network issue, please check your mobile data or your wifi connection, if the issue persist, contact your administrator for assistance?
Tested it with someone else on other phone, same problem.

### 1/5 — CRAP App - do not use

*2022-04-20, version 3.3*

Unbelievably hard app to use - failed 6 times and when I called “support” they had no idea - told me to screenshot and send to the dealer - unbelievable.

### 1/5 — Useless app on IOS

*2021-06-03, version 3.3*

First time, on the capture password screen, what I assume is the ‘Proceed’ button, was half concealed off the bottom of the screen and could not be tapped.

Then, I tried twice more, starting from scratch, and the app ‘hung’ on uploading the profile photo.

Total waste of time. Infuriating.

### 2/5 — Not user friendly

*2020-12-10*

It is a very good concept, but not very user friendly. Certain steps missing, Otp not delivered.

## Frequently asked questions about SeritID Solutions

### What is SeritID Solutions used for?

SeritID Solutions is a digital identity app designed to provide motor dealers and their customers with a frictionless FICA experience. It automates the capture and validation of identity and proof of residence.

### Is SeritID Solutions free to use?

Yes, SeritID Solutions is available for free. The provided data indicates it is a free application with no mention of in-app purchases or subscription fees.

### What devices does SeritID Solutions support?

SeritID Solutions is compatible with iPhone, iPad, and iPod devices. It is designed for the Apple ecosystem.

### How often is SeritID Solutions updated?

The latest version of SeritID Solutions is 3.6, which was last updated on April 3, 2023. This suggests a relatively consistent update schedule from the developer.

### What is the age rating for SeritID Solutions?

SeritID Solutions has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals.

### Who developed SeritID Solutions?

SeritID Solutions was developed by Stay Contactable. They are the company behind this digital identity application.

### What are the user reviews like for SeritID Solutions?

Based on the available data, SeritID Solutions has a rating of 1.5 stars from 2 ratings. This suggests a low user satisfaction score.

### Does SeritID Solutions have ads?

No, SeritID Solutions does not contain advertisements. The application data indicates that the 'hasAds' flag is false, meaning it is ad-free.

## Version history (last 5 releases)

### 3.6.1 — 2026-05-23

- Performance improvements and bug fixes.
- Stability improvements and under-the-hood updates.
- Backend improvements for a better experience.

### 3.6 — 2023-04-03

- Bug fixes.
- Cognix removed.

### 3.5 — 2023-03-10

- Bug fixes

### 3.4 — 2022-09-28

- New cosmetic upgrades.
- New UX updates.

### 3.3 — 2020-10-26

- Fix to constraining on selfie camera for iPhone SE first generation

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*