# Sermo - Healthcare Community — user reviews

> 214 indexed App Store user reviews of Sermo by Sermo, Inc., rated 4.63/5 from 133 ratings.

- Source: https://appshunter.io/ios/app/sermo-healthcare-community/id438752890/reviews
- App overview in markdown: https://appshunter.io/ios/app/sermo-healthcare-community/id438752890.md
- Rating breakdown: 5★ 114 · 4★ 8 · 3★ 0 · 2★ 0 · 1★ 6

## What do users think of Sermo?

Overall sentiment: positive

**Pros**

- 🚀 Easy to use
- 👍 Great community
- 💰 Good way to earn extra income
- 🌐 Helpful for networking and staying updated
- 📊 Valuable surveys and polls

**Cons**

- 🐛 Surveys can be frustrating with frequent screen-outs
- ⏱️ Time-consuming with little payout
- 🔒 Privacy concerns around data collection
- 🔍 Difficulty finding relevant content

**Commonly reported bugs**

- Frequent app crashes and freezes
- Login issues and password reset problems

**Most requested features**

- Improved notification system for new surveys
- Better user interface and navigation
- More transparency around survey eligibility criteria

## Newest reviews (15 of 214)

### 4/5 — Could be improved

*2025-06-15, version 4.1.2*

I dislike that I don’t get notified when surveys are available. I also don’t like that it offers to “keep logged in,” yet I have to log in every time.

### 5/5 — Sermo review

*2025-05-29, version 4.1.2*

This is a trust worthy app that is easy to function and navigate. I would recommend for people working in the medical field.

### 5/5 — Great app!

*2025-05-29, version 4.1.2*

So useful!

### 5/5 — Afsha S

*2025-05-29, version 4.1.2*

Sermo is a wonderful app. It allows me to connect with my colleagues and engage in insightful conversations. I also am able to take surveys and make money. I just overall feel like I’m more involved in the medical community because of this app.

### 5/5 — Great resource!!!

*2025-05-29, version 4.1.2*

Excellent networking tool. Multidisciplinary platform allowing various clinical roles the opportunity to share clinical knowledge/education through discussion. Best part is, able to earn a little money on the side.

### 5/5 — Lisa K ANP

*2025-05-29, version 4.1.2*

Great avenue to network, receive updated medical information, & earn rewards!

### 5/5 — Easy Money

*2025-05-28, version 4.1.2*

Fast and simple way to make some extra money on the side while benefiting the medical community!

### 5/5 — Surveys for me!

*2025-05-28, version 4.1.2*

Sermo allows me to participate in surveys that directly relate to my field. I feel like my opinions are valued and am compensated for them. I hope sermo continues to offer amazing surveys 👍

### 5/5 — Best market research app on the market.

*2025-05-28, version 4.1.2*

The Sermo market research app is without a doubt the best app in the industry for participating in research surveys. It is also expanding its ability to help doctors communicate with patients by adding the ability to call and connect with patients, which is the first service offered by any app like this of its kind. It allows also for physicians and nurse practitioners to come together in a community and communicate about patient cases and take place in weekly polls and stay better connected with one another than any other app that services healthcare professionals on the market!

### 5/5 — love sermo

*2025-05-28, version 4.1.2*

Sermo has been great!! It’s fun extra spending money, and I learn lots from the surveys!

### 5/5 — Great for extra $$

*2025-05-28, version 4.1.2*

Great app for medical professionals looking for easy extra income. Love that you can cash out for gift cards!

### 5/5 — Doctor

*2025-05-28, version 4.1.2*

Helpful to learn new things and easy way to make a few bucks!

### 5/5 — Excellent app and social network site

*2025-05-28, version 4.1.2*

Sermo is an excellent resource for healthcare professionals. There are surveys to do, fun community activities, and useful tools for everyday workflow. I recommend checking it out.

### 5/5 — Outstanding community

*2025-05-28, version 4.1.2*

If you’re looking for an APP with a supportive community , place to bounce ideas and gain feedback, and make some extra cash going surveys… stop right here. I’m so glad a friend shared this app with me .

### 5/5 — Great App for Pharmacist

*2025-05-28, version 4.1.2*

The new pharmacy forum is a great addition. It provides a nice sounding board to connect with other providers.

## Most critical reviews (10 lowest-rated)

### 1/5 — Cant log in

*2026-07-09, version 4.3.0*

Cannot log in or reset password, app is not intuitive at all

### 1/5 — No surveys available

*2025-12-02, version 4.1.3*

No surveys available and send to many emails

### 1/5 — Waste of physicians time

*2025-11-06, version 4.1.3*

Made less than $100 in 5 months but spent quite a chunk of time completing surveys only to be “screened out”, often after spending 20 mins answering questions. Total waste of time.

### 1/5 — Complete scam

*2025-07-24, version 4.1.3*

All you get from sermo is spam emails. The surveys they offer screen you out only after you spend 15 mins filling out the entire thing. They just mine data and dont pay. This is straight up garbage.

### 1/5 — Surveys are waste of time - Total lie

*2025-06-27, version 4.1.2*

These surveys are incredibly frustrating. You go through most of the questions, sometimes up to the very end, only to be excluded from the study without fair reason. For instance, I recently spent 30 minutes on a DLBCL-related survey (which is my area of expertise). The final question asked whether I would be open to follow-up contact and clearly stated that my response would not affect my eligibility. I selected “No,” and was immediately disqualified. That was misleading, if not outright dishonest.

In another case, I spent 15 minutes on a survey before being excluded simply because I declined to share patient information from charts—an entirely reasonable and ethical stance.

In total, I wasted over two hours on these surveys and received absolutely nothing in return. I strongly discourage any physician from participating. They collect valuable insights for free while disregarding your time and professional boundaries.

### 1/5 — Will get lots of spam

*2024-09-24, version 4.0.1*

This has been a terrible service for me. I cannot get any help setting up my account, no one responds to my emails, and I never have any surveys. Yet I get 2-3 emails per day about a specialty I’m not involved in.

### 1/5 — Buggy app

*2024-05-30*

Just downloaded. Trying to scroll to the top of a page triggers the whole page to refresh instead of just scrolling. Doesn’t matter where you put your finger. On other pages the Submit button is out of reach because page won’t scroll down fully. App also isn’t syncing with online version. Keeps saying tasks are available despite already being completed. Using iPhone 13 Pro with most UpToDate iOS and app versions. Locking out and backend does nothing and deleting the app and reinstalling does nothing.

### 1/5 — Can’t even log in

*2024-05-01, version 4.0*

Cannot reset password. And you’re paying money for ads? Get a new app dev team.

### 1/5 — Does not work

*2023-10-06*

It does not recognize your password. My password manager stores my PW. I can log in on the web, but the same PW on the app does not work. Tried new PW, same thing.  Never could get this app to work, and Sermo does NOTHING to fix it.  Worthless.

### 1/5 — Worthless

*2023-09-20*

App doesn’t work. It doesn’t recognize your password sometimes. Customer service is terrible. The link the website and mobile app send you to reset password say the link is expired as soon as you get it. This app and company is a waste of time.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App!

*2025-08-08, version 4.1.3*

Love the app. Great way to earn some pocket money for little time.

### 5/5 — Very helpful app.

*2025-06-23, version 4.1.2*

Sermo has been a very helpful app. I enjoy the set up of to learn about different topics and be engaged with peers. I would recommend this app to anyone in the medical field.

### 5/5 — Great Resource

*2025-06-11, version 4.1.2*

Great source of updated information
Enjoy reading the weekly weekly polls and responses

### 5/5 — Great resource

*2025-06-05, version 4.1.2*

This is a great resource of healthcare providers to interact and contribute to medical research while earning a little extra money. It is very easy to use and the payout is quick.

### 5/5 — Great for downtime

*2025-06-02, version 4.1.2*

I use this app in my free time between time and family between patients and during lunch. I am able to easily make additional income so I am able to feel like I can afford some luxuries like added things with my meals, upgrading seats, tips, delivery fees, gifts, etc. app works Greta and I recommend it to other docs 10/10

### 5/5 — Great resource!

*2025-06-02, version 4.1.2*

Sermo is a great app for providers to stay engaged in their respective fields.  Also, a good source of extra income with relevant surveys.

### 5/5 — Great App

*2025-05-31, version 4.1.2*

App is well designed. Great provider community.

### 5/5 — Highly recommend

*2025-05-30, version 4.1.2*

Love using Sermo. Been earning a good amount of money by taking simple surveys!

### 5/5 — Great app

*2025-05-30, version 4.1.2*

Sermo has been great and so easy to use! I’m able to use my time in between patients to connect with our colleagues and to earn extra $. Highly recommend!

### 5/5 — Excellent app

*2025-05-29, version 4.1.2*

Love this app!! Great surveys and great medical resource!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*
