# Serraview Engage — user reviews > 45 indexed App Store user reviews of Serraview Engage by Eptura, Inc., rated 3.80/5 from 27 ratings. - Source: https://appshunter.io/ios/app/serraview-engage/id1494977395/reviews - App overview in markdown: https://appshunter.io/ios/app/serraview-engage/id1494977395.md - Rating breakdown: 5★ 18 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 7 ## Newest reviews (13 of 45) ### 2/5 — UI is garbled in my iPhone 14 *2023-06-09* The early text (Reserve, My bookings,etc) is huge and overlaps from one section to another. Then when you go to use the time dials on a reservation they are so microscopic as to be largely unusable. No reason they can’t be bigger and easier to see. The numbers are cut off top and bottom. Did not see any way to say what range of hours I need the space. Why isn’t this more like Open Table? What location? What date and time? Show a map of what’s available. Let me pick. ### 2/5 — Buggy and clumsy *2023-05-01, version 1.40.3* The app doesn’t seem to work with IOS 16.4.1. Hopefully this will be sorted out soon. ### 1/5 — Truly awful app *2023-02-14* But only when it works. Buttons are mislabelled, everything is hard to find. There is no consistent or intuitive way to interact. Options appear almost hidden making it difficult to find what you’re looking for. Only use it because I have to. ### 1/5 — Server Error in '/' Application. *2022-10-17* Absolute rubbish app. I try to log in and get an error with absolutely no options to get support. It astounds me that our company uses this platform. I type my site in and hit continue and get this: Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. ### 1/5 — The worst app I’ve ever used *2022-05-24* As if the horrible user interface wasn’t bad enough, the recent app version crashes when I click the “way finder” button (iPhone 13 mini, iOS 15.4.1 in case anyone cares) making it completely useless ### 1/5 — Doesn’t work currently *2022-02-02, version 1.11.2* Can’t find team when they have already reserved, can’t see map on iPhone? ### 1/5 — Not even useable *2022-01-12, version 1.11.0* Possibly the worst interface in existence for what it does. Updates come along and remove further functionality making it even worse. Choice…. ### 1/5 — Update but dont *2021-12-14* Tells me i need to update, click button and it takes me to the itunes store… whats that’s skippy? Come on… now i cant book a desk ### 1/5 — Testers need to be fired *2021-12-13, version 1.10.0* The Test Analysts need to be fired, this app has so many bugs that we should called an exterminator. ### 1/5 — New version *2021-12-12, version 1.10.0* I’ve upgrade as requested but now the app continues to advise it requires an update. What is going on here? ### 1/5 — Absolute rubbish *2021-12-12, version 1.10.0* This app is absolutely rubbish, if I could give it a minus score I would. ### 1/5 — Consistently unusable *2021-10-19* Since latest update on my iPhone 13 pro I need to delete and reinstall the app each time I want to use it, otherwise it just loads a blank white screen. The UX is very poor with desk selection icons that are too small, regularly don’t select when tapped. ### 1/5 — Full of errors *2021-07-02, version 1.3.32* Poorly designed and unintuitive app with terrible errors. Building floors are out by one number so very confusing. Times don’t adhere to device setting (24-hr) so difficult to use. Wouldn’t use it if we weren’t forced to. ## Most critical reviews (10 lowest-rated) ### 1/5 — How to feedback problems to company *2026-07-13* I took a look at the website, and support, but this appears the only way to provide feedback. The mobile app is truly awful. It hardly even logs in, forgets my login constantly. I can open the mobile app, and while waiting for it to even get to the Home Screen, walk to a desk, plug in my computer, switch my computer on and wait for it to load up, log onto my coloured, then open a browser and go to the website, while the wheel is still spinning on the mobile app. We are talking 5 minutes of the app doing ….. nothing? If it even gets to the main menu to book a desk at all. Please fix this. Like hot dealing isn’t bad enough, taking 15 minutes to find a desk on a mobile app. Urgh. ### 1/5 — Spins Forever *2026-05-14* When launching the app from a push notification I frequently have to push the app to the background to get it to load fully. ### 1/5 — loading time *2026-04-13* Whenever I open the app in the morning of the weekday, I can never get on, constant loading screen. Please fix ### 1/5 — Login Bug - Developers Fix it Please *2025-11-05* The app has a bug and it is really annoying. If you try to open the app when your phone is not connected to internet, it will log you out of your account for some reason. When you connect to internet and open the app again, you need to go through the login process all over again.. why does login credentials get lost if you accidentally open the app without internet connection. Developers: please fix, thank you. ### 1/5 — Beyond slow and poor UI *2025-09-08* This app is so beyond slow and laggy. This is with a 15pro. I would have deleted it if I didn’t need it for work. The UI is so poorly designed and requires extra unnecessary steps to reserve or view booked seats. This app can be so heavily simplified and would probably help reduce the lag. These issues have existed for years as if they don’t care about the user experience. ### 1/5 — Doesn’t work *2025-06-22, version 1.49* This app is so buggy - usually won’t even open without returning an error. Awful. ### 1/5 — Only works on web *2025-06-19* App is completely useless but web works. The app has been broken for over a months and no updates at all. I highly not recommend to use this. ### 1/5 — Logging off all the time *2025-04-09* Would be great if it wasn’t logging me off all the time. Also does not remember password and crashes quite often. So I just use the web version in the office. App does nor work well for me ### 1/5 — Primitive *2024-12-09* Calendar drop down doesn’t work, doesn’t use faceID or fingerprint like any other corporate app, slow as federal budget reform, and a user interface straight out of 2011. ### 1/5 — Useless *2023-12-13* Anytime there’s an update I have to find my companies url again. Back in the 60’s the came up with this idea called computer memory. You should use it. ## Most praised reviews (10 highest-rated) ### 5/5 — Meet my expectations *2023-08-10* I like overall experience. I didn’t have any trouble with login, and I didn’t experience any glitches.I like the features. ### 5/5 — New user perspective ACE *2022-04-14* I’ve been using it for a couple of months now as we are heading back in to the office. Simple - does everything I need it to do. ### 5/5 — Simple to use *2021-03-22* I love how simple it is to find my colleagues and reserve a desk by them. ### 5/5 — Love it *2021-02-03, version 1.3.21* My colleague and I love using this at work ### 5/5 — Simple and convenient *2020-12-26* A simple way to reserve a desk and find my colleagues. Love it! ### 4/5 — Pretty smooth *2025-02-07, version 1.46* Works quite well, would improve that web and app start week on different day (Sun or Mon) and it can force wrong bookings ### 4/5 — Easy flow, slow reaction *2023-01-24, version 1.35.1* To move through the app is easy and intuitive, but it reacts slow… you need some patience. Should be improved ### 4/5 — Does what I need, but you have to work for it *2022-07-08* The app is not the easiest to move around to get what you need on a smaller screen. Great when you have a big screen to work with. Could use a more intuitive time display/interface for bookings. ### 3/5 — Terrible user experience *2023-06-29* 1. Very hard to zoom in on a floor plan. You pinch apart and nothing happens. 2. No Face ID logon. 3. The “expanding concertina” UI widget makes it impossible to predict where your swipe up will end. Plus, you can’t just tap on a concertina section to open it, you have to swipe up so the section you want is at the top of the screen. Only then can you tap to open it. Ridiculous. 4. The UI spends far too much time animating itself. ### 2/5 — Linking to the correct office. *2026-07-13* That is problematic and takes time. Otherwise it’s fine once you get the gist of things.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*