# Serta Heated Product Remote > Remote control for Serta heated blankets and mattress pads. (iPhone/iPad app by R&M Group LLC.) - Source: https://appshunter.io/ios/app/serta-heated-product-remote/id1473050329 (this page in markdown: same URL + `.md`) - Developer: [R&M Group LLC](https://appshunter.io/developer/1532973085) - Category: Lifestyle, Health & Fitness - Price: Free - Rating: 1.58/5 from 145 App Store ratings · 51 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 101 MB - Languages: English - Released: 2019-08-03 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/serta-heated-product-remote/id1473050329/reviews.md ## What is Serta Heated Product Remote? Serta heated product remote application. Turn on your heated bedding conveniently from your smart device. Allows for temperature controls and includes a timer feature. Soft, plush, 10 heat settings, with 10 hour automatic shut off for safety. Dual control for queen and king sizes. App works with your Bluetooth enabled heated blankets and mattress pads. ## Key features - Remote temperature control - Timer function - 10 heat settings - 10-hour auto shut-off - Dual control (Queen/King) - Bluetooth connectivity ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/serta-heated-product-remote/id1473050329/reviews.md ### 1/5 — Awful App *2021-12-07, version 1.2* This app will malfunction constantly and eventually will tell you it’s the wrong password and even though the included directions say to re-install the app , it won’t re-set. Serta filed bankruptcy in 2020 so there isn’t any technical support other than basic instructions that come with the product and obviously the developer won’t be fixing the app. So don’t waste your time trying to get help like I did. I’ve had the product for 2 years now and even the controls aren’t working as they should now. Disappointing as I usually have get many years of service from Serta. Guess it’s like everything else. Companies are producing inferior products so they stay in business but don’t mind bankrupting the consumer along the way. ### 1/5 — Awful *2021-06-17, version 1.2* Terrible app. You have to go through too many redundant screens. Once you finally connect and set your preferences it will lock up and you will have to start all over again. Please make a better app. This one is ridiculous. ### 1/5 — Horrible app *2021-05-08, version 1.2* All the steps it takes to turn on mattress pad is ridiculous by the time one completes the steps, they could have run up and down the stairs(if that’s where the bed is located) at least 5 times. Odd to require a passcode to turn your bed on….Not to mention it doesn’t work all the time. You’re better off manually turning it on then waste your time with app. ### 1/5 — Stopped working *2021-04-10, version 1.2* It worked the first time I set it up but when I went to change the heat it kept asking for a passcode and it didn’t recognize the right passcode ### 1/5 — Worst buy ever *2021-04-01, version 1.2* I bought this United’s than a year ago and I’ve had nothing but issues out of it. Everything is plugged in correctly with the correct power source and all I get is E1 on the control board. Junk I tell you. The app isn’t any better with having to select the same controller over and over to be able to turn it on. Of course I want to turn my side on, but why have to sign into 2 remotes on the same bed! Get your crap together Serta. I need answers as to why my heated mattress pad isn’t working! ### 1/5 — Useless *2021-03-24, version 1.2* I was able to connect once to the controller. Now it sees it in the list of devices, but won’t connect to it anymore. Very frustrating interface that makes no sense to use. Deleting app and returning mattress pad. ### 1/5 — Crap *2021-03-15, version 1.2* Connects fine the first time then next time you want to use it said invalid passcode then hangs up Worthless! ### 1/5 — Stopped working *2021-03-11, version 1.2* This app worked great one time. It’s now stuck in an endless loop of entering the passcode, which it no longer recognizes, changing the passcode, which doesn’t work, or changing the name of the device. It just flat out quit working. I even deleted it and reinstalled. It still won’t work. Menu options are badly designed. and no customer service. Just bad. Good intentions but very poorly executed. Don’t even bother. So disappointing as this was a gift. Customers have been complaining for more than a year and NOTHING has been fixed. Shame on Serta. But the sheep is cute. So, one star for the sheep. ### 1/5 — Keeps crashing *2021-03-02, version 1.2* I got this product for the Bluetooth and the app keeps crashing. I rename my blanket and enter the passcode and the the next time I go into the app when I try to enter the passcode it closes the app out and I have to try again. ### 1/5 — Bluetooth *2021-02-28, version 1.2* I have connected everything, and I saw the controls through Bluetooth as I didn’t need it then so shut it off. Now close to bedtime and I tried to use this app. It connects etc but it dead stops after you connect. No heat controls or anything showing now. Another day, still trying to get bluetooth going. Today it doesn’t go any farther than entering name, which app tells me ( no matter what name etc) that it is already used. I knew what I picked out but tried tons of names some of which I can’t Imagine any one else using and that’s all the further she goes. Need response please. ## Frequently asked questions about Serta Heated Product Remote ### What does the Serta Heated Product Remote app do? This app allows you to conveniently control your Serta heated bedding, such as blankets and mattress pads, directly from your smart device. You can turn the heating on and off, adjust the temperature, and set timers for your comfort. ### What are the key features of the app? Key features include remote temperature control, a timer function, and access to 10 different heat settings. It also offers a 10-hour automatic shut-off for safety and dual control capabilities for queen and king-sized bedding. ### Is there a cost to use the Serta Heated Product Remote app? Based on the provided information, the app is free to use. There are no mentions of in-app purchases or subscription fees associated with its functionality. ### What devices is the Serta Heated Product Remote app compatible with? The app is designed to work with your Bluetooth-enabled Serta heated blankets and mattress pads. You will need a compatible Serta heated product and a Bluetooth-enabled smart device to use the application. ### How can I use this app to improve my sleep experience? You can pre-heat your bed to your desired temperature before going to sleep, ensuring immediate comfort. The timer function allows you to set the heating to turn off automatically after a certain period, preventing overheating and saving energy, contributing to a more restful night. ## Version history (last 3 releases) ### 1.2 — 2020-11-25 Bug Fixes and Performance Improvements ### 1.1 — 2019-11-22 - Bugs Fixed - Passcode parameters verbiage ### 1.0 — 2019-07-26 No release notes. ## Apps similar to Serta Heated Product Remote | App | Rating | Price | Category | | --- | --- | --- | --- | | [Apple Market](https://appshunter.io/ios/app/apple-market/id1498675220) | 2.3 (3) | Free | Lifestyle | | [SecureSmart Alarm](https://appshunter.io/ios/app/securesmart-alarm/id1166289109) | 4.4 (246) | Free | Lifestyle | | [Q-Plus Adjustable Remote](https://appshunter.io/ios/app/q-plus-adjustable-remote/id1438294166) | 1.9 (71) | Free | Lifestyle | | [Purple Powerbase](https://appshunter.io/ios/app/purple-powerbase/id1509509016) | 4.4 (430) | Free | Lifestyle | | [Malouf Base](https://appshunter.io/ios/app/malouf-base/id1330737323) | 3.4 (67) | Free | Lifestyle | | [LP Adjustable Bed Control](https://appshunter.io/ios/app/lp-adjustable-bed-control/id1591090285) | 2.1 (10) | Free | Lifestyle | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*