# Serta MP Remote — user reviews > 27 indexed App Store user reviews of Serta MP Remote by Ergomotion Inc, rated 2.35/5 from 57 ratings. - Source: https://appshunter.io/ios/app/serta-mp-remote/id1060318887/reviews - App overview in markdown: https://appshunter.io/ios/app/serta-mp-remote/id1060318887.md - Rating breakdown: 5★ 7 · 4★ 9 · 3★ 7 · 2★ 8 · 1★ 26 ## Newest reviews (7 of 27) ### 3/5 — Please update the app *2021-12-09, version 1.0.2* Ever since my iOS updated my remote won’t find the Bluetooth for the bed and it’s acting crazy. ### 3/5 — Still needs some help. Dark mode. *2021-05-06, version 1.0.2* The main screen is fine. BUT you can’t read anything on the settings page (in dark mode) and if you have pick it yourself all black except for the tiny numbers that means nothing to most people (me being one of those people). Alot some times it will disconnect as soon as I touch the screen, then it will reconnect. This will repeat over and over when that starts I have to manually pick it, in dark mode good luck with that. So please do a 1.03 or a 1.02a ### 2/5 — Could be useful, but needs work *2021-05-03, version 1.0.2* The device doesn’t automatically find my bed so I have to select it, but the latest update changed the font so that the font is black and the device name can’t be seen. I have to basically trial and error until I find the correct device. Not always fun when you’re just trying to get you’re be to be flat. ### 3/5 — Update *2021-04-28, version 1.0.2* L as t update lost timer indicator for messages ### 2/5 — Needs updating!! *2019-07-31, version 1.0.1* Hasn’t been a update in 3 years. Serta is still selling the beds I bought mine less than 1 year ago would love to see continued updates. Really want iPhone X support. Also 75% of the time the app doesn’t auto connect so I have to manually select my bed that’s if it doesn’t crash seconds after opening the app which reopening then selecting device will allow it to work. ### 2/5 — Always crashes the first time I open it. *2019-04-26, version 1.0.1* It works after that... Until I close it or reboot the phone. Then it'll crash again when I open it. So, I open it again and it works. I think it's abandon-ware at this point. ### 2/5 — Sync issues *2019-04-22, version 1.0.1* This app works well if it syncs to the base. Unfortunately it doesn't sync for me any longer and the app is no longer working. I can only use the remote that came with the hardware. Hopefully an update to the app will come along that will be able to sync again. Wishful thinking as the last update was over 3 years ago. ## Most critical reviews (10 lowest-rated) ### 1/5 — My *2025-01-04, version 1.0.2* This app is trash. ### 1/5 — Awful *2024-10-11, version 1.0.2* Doesn’t stay connected to my bed, every time I tried to use it it would tell me no device connected and I would have to reconnect it, now it’s not even doing that, just awful and a waste of time ### 1/5 — Crap *2020-03-05, version 1.0.1* Says connected to my bed but has stopped working entirely ### 1/5 — Crashes on newer OS *2019-04-22, version 1.0.1* Often times it crashes on launch on newer operating systems, you can restart it fine but cmon, why no updates? ### 1/5 — Works with only one base at a time *2017-06-23, version 1.0.1* We have a king mattress but two twin bases. Syncs with only on base at a time activating one base and not two as the companion remotes do. Great idea but not useful for our application ### 1/5 — Doesn't work properly *2016-03-16, version 1.0.1* I have brand new Motion Perfect III King bases which is two twin XL bases that are using the sync cable to operate as one. This app doesn't allow me to control the bases in sync. I have to connect to each individual base and move each one to the same setting. I don't have a split king so this is pointless for me. Please find a way to make it work on a king bed setup. ### 1/5 — Doesn't work on MotionPerfect base *2016-03-14, version 1.0.1* My base just says MotionPerfect so not sure which generation. After trial and error I got my iPhone 6S+ to see the base, but it wouldn't sync. ### 2/5 — Uhhh *2024-06-20, version 1.0.2* Is there something wrong with the coding because it said scan stoped ### 2/5 — The lights don’t indicate how long massage will operate anymore *2021-10-13, version 1.0.2* The app is no longer fully functional since the last update. I’ve been patient but obviously this is not a priority. ### 2/5 — Missing features *2021-05-28, version 1.0.2* First, the timer lights don’t illuminate any more on the app. Second, I want to the timer to Be customizable more than 30 minutes max. This should have some smart features so I’m not fumbling throughout the night. I want to fully program the way I want to sleep. I might start in zero G but switch to flat at some point throughout the night. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice Surpise *2016-01-22, version 1.0.1* We ordered the motion perfect 2 but got lucky enough to have the motion perfect 3 delivered. When looking over the instructions I found the Bluetooth was included and downloaded this app. It's perfect as we won't be fighting over the remote. ### 5/5 — Great! *2015-12-29, version 1.0.1* No setup required, easy to use! ### 4/5 — Duration lights *2021-05-21, version 1.0.2* Ever sense the update the duration lights on the main page do not light up (10 min, 20 min, & 30 min) ; located at the top of the page. Just FYI Otherwise, love the app. ### 4/5 — Bug in new release *2021-05-09, version 1.0.2* The dot to indicate selection no longer lights up. Fortunately I know how to make things work but a new user would not. But I prefer using the app to the Serta provided control. Hope the fix comes soon. ### 4/5 — Please add an alarm and make this app Alexa enabled *2019-02-05, version 1.0.1* Good app. Wold be better with alarm. You should also make it Alexa enabled so you can flatten the bed with voice command. ### 4/5 — iPhone X max Size to screen *2018-10-02, version 1.0.1* Please size it to the iPhone X max screen ### 4/5 — Works perfectly *2016-04-30, version 1.0.1* Works perfectly but was really confusing to set up originally. I have Motion lll, but the manual that comes with base is a bit sparse. I had to download three different Serta apps to figure out which one finally synced. It works great now ### 4/5 — Remote review *2016-04-03, version 1.0.1* Easy to set up and runs just perfect too!!! I love having a remote option on my phone. I love my new bed too. ### 4/5 — Great app but needs work *2016-02-19, version 1.0.1* This is a great app for controlling our split king bed. However, I've read that the app was supposed to be able to set alarms and control the bed at programmed times. It doesn't do that as far as I can see. But it's definitely a great feature to have this remote! A very minor note to the programmers: PLEASE correct the spelling of "stopped." Thank you!! ### 3/5 — Visual adjustment *2025-04-01, version 1.0.2* The app works. However, please add dark mode, color options or mute the lighting on the adjustment screen. Almost impossible to read the settings. It’s been this way for years! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*