# Serve and Protect CU — user reviews

> 35 indexed App Store user reviews of Serve and Protect CU by Serve and Protect Credit Union, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/serve-and-protect-cu/id1543687896/reviews
- App overview in markdown: https://appshunter.io/ios/app/serve-and-protect-cu/id1543687896.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (14 of 35)

### 5/5 — So easy

*2021-11-09, version 3.2.1*

An absolutely trouble free experience and so easy to use. Thanks

### 5/5 — So easy

*2021-10-26, version 3.1.9*

Very fast app to download and really easy to navigate and user friendly.

### 5/5 — Excellent services.

*2021-09-11, version 3.1.4*

Thank you very much.

### 5/5 — Great App

*2021-08-01, version 3.1.4*

This app makes everything from viewing accounts to making withdrawals so much easier. So far it’s working well with no issues.

### 5/5 — Cash withdrawal

*2021-07-19, version 3.1.4*

It is so easy with this app to gain access to your account. I feel the security measures are excellent.

### 5/5 — Easy to use

*2021-07-04, version 3.1.4*

Easy to use

### 5/5 — Save and Protect App

*2021-06-21, version 3.1.3*

Very easy to use and good security features. Well done.

### 5/5 — Great app

*2021-06-05, version 3.1.3*

Great app! Only thing I would like is the ability to make ad hoc payments into savings via the app without having to call in to the office!

### 5/5 — Excellent

*2021-04-14, version 3.1.1*

Very easy to use. A well designed and useful app.

### 5/5 — Credit union

*2021-04-02, version 3.1.1*

I’ve been a member of the credit union for many ears the addition of the app is excellent I highly recommend joining

### 5/5 — Five star

*2021-03-27, version 3.1.1*

Very simple and easy to navigate

### 5/5 — Excellent

*2021-03-10, version 2.7.20*

Excellent app, easy to use and very straightforward

### 5/5 — Into the 21st Century

*2021-03-09, version 2.7.20*

I’m really pleased that I’m now on line with my accounts. PCU needed to be brought up to date which it has done in bucket loads. Great app.

### 5/5 — Convenient and efficient

*2021-03-02, version 2.7.20*

Having been a member for many years, I have been impressed by the way the organisation has developed and grown over time.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not loading after IOS new update

*2024-11-03, version 5.7.10*

Dear Developers, please fix this issue as soon as possible as on new ios update your app is not loading properly and I can’t see how much money I have in your account

### 1/5 — Unsupported apps

*2023-02-08, version 5.2.6*

It was a very good app.  i started using since 2020 but now from last Jan, I got a message to update the App and after being updated when I login with my details. It does not support and shows unsuccessful please reset pin bla bla bla   In the screen. 
I changed the pin via Web link but again it does not work still same screen. 
I had contacted the team with phone call and but also nothing was remedy till now. I work now at overseas and very difficult to get in touch with the team.

### 1/5 — Difficult to access in app

*2022-09-27, version 3.2.1*

I really struggled to login in the app to my own account and need to call several times than more also it haven’t solved yet, I don’t know what’s the problem with this app system first time it makes alot easier to take loan and look all my a/c from there but now it’s pain in the ashh…😞😞

### 2/5 — Something has gone wrong

*2025-01-14, version 5.7.17*

Used to work well now it’s rubbish, can’t get logged in, constantly having to go through the reset password process, prompts for biometrics then isn’t an option for use to log on and on it goes. Been waiting 15 minutes to get a balance. Really poor service

### 3/5 — General service

*2021-10-19, version 3.1.9*

I have found that anytime I contact you for a withdrawal and other issues my requests etc are dealt with in a speedy and professional way.

Thankyou

### 4/5 — Excellent “Easy” App

*2022-05-30, version 3.2.1*

Recent change with this organisation and the introduction of this app have been brilliant. It is super easy now to view your balance and withdraw cash. One thing that would be good however would be if there was facility on the Home Screen to view that final repayment date of your personal loan 🤷🏻‍♂️

### 5/5 — Dream experience

*2022-10-05, version 3.2.1*

Once I had the App up and running it was so easy to use. Even calling an advisor was so pleasant and knowledgeable.

### 5/5 — Perfect

*2022-09-22, version 3.2.1*

A great service thank you.

### 5/5 — Brilliant service

*2022-09-17, version 3.2.1*

Efficient simple to use reliable and safe what more could you ask for

### 5/5 — Army saver

*2022-07-16, version 3.2.1*

Good way to save money and easy to use if you need to withdraw money helped me out to save better

## Most praised reviews (6 highest-rated)

### 5/5 — Easy to use app

*2022-05-10, version 3.2.1*

Great app, makes viewing savings easy and withdrawal when required  takes minutes

### 5/5 — Great

*2022-02-23, version 3.2.1*

Easy to use app works reliably

### 5/5 — 5 stars

*2022-01-13, version 3.2.1*

Easy to use

### 5/5 — Great App

*2022-01-02, version 3.2.1*

Makes whole lot of things real easy

### 5/5 — Easy saving

*2022-01-01, version 3.2.1*

Great reared and easy saving makes my life so easy thank you especially when using this app to access my account

### 5/5 — Easy to use and just all round great for saving money!

*2021-11-13, version 3.2.1*

My savings come straight out of my wage and I don’t have to even worry about anything else! Recommended for military personnel looking to save with a great union

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
